News and Analysis
Study: ‘Ghosting’ Customers Leads to $2.4 Billion Loss in Retail Sales
Even if you haven’t heard the term “ghosting” before, you’ve almost certainly experienced it. Ghosting, or ending a relationship by suddenly withdrawing from all communication, is the exact opposite of what brand marketers are going for when they work to cultivate and deepen their relationships with customers. And yet, according to a new study, by […]
Meet the Robotproof Leader: An Interview with Matt Robison About Boosting Product Sales
Matt Robison is the Founder & CEO of a marketing agency called Robotproof. The company is aptly named because he has a unique perspective on how to boost product sales by entertaining and engaging humans — and training the people who sell to them — at multi-location retailers. Robotproof’s primary focus is experiential marketing — […]
Commentary
How to Create Video Ads for Local Businesses
Want to create an engaging video ad to promote your local business? Read on to get tips on creating a video ad that will get you more clicks and conversions.
Youth League Marketing Is a Bigger Opportunity than the Super Bowl
Few brands take advantage of the lucrative, more accessible sports marketing opportunities available at local youth leagues. These can make a big impact.
Latest Posts
Retail Prepares for a Covid-Inflected Holiday Season
The coronavirus pandemic has accelerated the shift from brick-and-mortar commerce to digital transactions. It has also forced brick-and-mortars resisting the hybridization of their own businesses to adopt digital methods, turning restaurants and apparel stores alike into both brick-and-mortar establishments and online sellers.
Against that backdrop, retail’s biggest quarter will present novel challenges this year. Retailers will need to optimize for online transactions and contend with fragmented national and global landscapes where it may be safe to go to stores in New York but not in Los Angeles.
Changing Behaviors Are Influencing Targeting Tactics
Online actions such as a person’s search history or the brands they like on social media platforms fall short in telling the full story of genuine consumer behavior. Offline behaviors, however, prove to be more indicative of a consumer’s likes, dislikes, and hobbies. During a time when people go fewer places, where they go tells us even more about who they are.
Coronavirus Boosts OTT Viewership and Opens New TV Ad Opportunities
To be sure, kids are not the only ones spending more time staring at the TV screen. The coronavirus has catalyzed a golden age for TV viewership and non-traditional formats such as over-the-top viewing in particular, said Sean Buckley, COO of global video advertising platform SpotX.
SpotX announced a strategic investment in CTV and OTT-focused ad serving platform SpringServe Monday. I checked in with Buckley to find out how the partnership will benefit both companies and how the coronavirus year has affected TV viewership as well as video advertising.
Location Weekly: Coca-Cola Goes Contactless, Amazon’s Smart Shopping Cart
In this episode of Location Weekly, the Location-Based Marketing Association covers Coca-Cola going contactless with its Freestyle machines, Amazon putting Go in a shopping cart, Walgreens opening doctors’ offices in its stores, and Shake Shack launching summer camp in a box.
A Call for Brand Safety: Using OOH to take Ownership of Advertising Environment
Brands today are spending valuable time assessing and understanding the environments in which they exist and the communities they impact. I expect that more brands will turn to OOH as we move closer to the election; it is a one-of-a-kind medium that provides a safe platform to share messaging while fostering conversations and shaping a local environment.
Most importantly, the tangible IRL impact of OOH provides a level of authenticity that amplifies voice and connects with people as they safely enjoy some much-needed time outside of their homes.
Hyperlocal Device Targeting Should Be Part of Your Advertising Strategy
True hyperlocal advertising revolves around mobile location data. The intersection among time, place, device, and creative is the sweet spot that we’re aiming for here. By harnessing mobile location data, digital marketers can employ smarter audience targeting, deliver more timely and relevant ad messaging, generate more foot traffic, and measure the offline results of online marketing efforts.
If you’re looking to add location-based advertising to your digital marketing mix, here are some effective tactics that can help you boost in-store visits.
Can a Pandemic Inflect Local Commerce Tech? Part II
What about the tech adoption accelerants happening on the supply side? Tech giants who provide marketing and operational tools for local businesses have been in hyperdrive over the past few months to roll out new Covid-era features.
Here are three areas where we’re seeing the most activity … and where we could correspondingly see the most local business evolution.
The Essential Data Requirements for Successful Developers
Leading brands and local businesses alike rely on innovative business and consumer data to market their products, sell directly, and advertise through multiple channels, including social media, display, email, and direct mail.
Tech companies rely heavily on data to support search and navigation, location analytics, risk assessments, and more.
While use cases might be different, here’s what all companies and their product developers should look for when evaluating the data that will fuel their solutions.



















































Your Locations Show Up in AI – But Are They Recommended?