News and Analysis
Retail has Changed. Composable Commerce Helps the Industry Keep Up
Today’s consumer is the one in control of the fulfillment experience. The modern shopper expects to be able to dictate their own terms from an array of options: store pickup vs. shipping; locker pickup; same-day delivery; and more. Retail legacy technology systems may not offer this degree of flexibility – but adding capabilities, either by […]
CTV Advertising Spending Holds Lessons for Brands
Basis Technologies provides cloud-based workflow automation and business intelligence software for marketing and advertising. The company focuses on media strategies and outcomes and also has worked with political campaigns and organizations of all sizes. Local and state legislative races and gubernatorial, senate, and national advocacy organizations have used Basis for 15 years, including for 2022 […]
Will Measurement Currency Be the Biggest Topic at This Season’s Ad Upfronts?
With 2023’s TV upfronts just weeks away, major media companies and advertisers are gearing up for a new type of debate. While networks promote their streaming services and fan-favorite shows in live stage presentations and one-on-one meetings, brands are asking more questions about measurement currency and the complexities that come with having multiple networks using their […]
Commentary
Covid is Changing Search. Here’s How to Respond
Advertisers, brands, and agencies are scrambling to deliver the highly tailored, localized search experiences that Covid-era consumers are increasingly looking for. In fact, 61% of marketers in a recent Forrester study said that improving the efficacy of their local marketing is a high priority for 2021.
So, how can advertisers and marketers navigate this evolving, more localized search landscape and get it right? Here are a few key items to keep in mind.
AWS Launches a Google Maps Rival
In this episode of Location Weekly, the Location-Based Marketing Association covers AWS launching Location Service, a Google Maps competitor, Mood Media being acquired by Vector Capital, Starbucks partnering with Pokemon Go in Asia, Bayern Munich using AR to connect with fans, and Gimbal being sued for patent infringement.
Latest Posts
7 Ways Retailers Are Using Mobile Messaging to Connect During the Pandemic
By most measures, it appears that retailers have a tough road ahead of them. While deep investments into ecommerce and steep discounts on existing merchandise are expected, many retailers are exploring other avenues in a bid to connect with customers and offer a sense of assurance during the pandemic. Mobile messaging platforms are being utilized in new and unexpected ways. With open rates close to 100%, texting has become the communication channel of choice during the ongoing pandemic.
Here are seven examples of ways that retailers are using mobile messaging to connect with customers during Covid-19.
Location-Based Search Disrupts Brand-Centric Theory of Marketing
Building a brand will never stop being essential for companies with brick-and-mortar locations hoping to secure the dollars of nearby consumers. But a new report from location marketing firm Uberall suggests the rise of location-based or “near me” search is undermining the power of branding alone, increasing the importance of optimizing for searches in which consumers are simply looking for the closest, most convenient option while on the go.
Top 5 CRO Tools That Will Increase Conversions for Your Small Business
CRO is the process of setting up a website in a way that leads site visitors to take action and purchase products. As a result, they are converted into customers of the business.
If you have a site that has high traffic, that is naturally a good sign. But it doesn’t mean much unless that traffic leads to conversions. Based on current research, we’ve compiled the top 5 CRO tools that you can use to increase conversions and bring in greater profit.
Covid-19 Accelerates Online-Offline Retail Convergence
The coronavirus pandemic has accelerated the offline-to-online convergence in retail, leading to a huge shift in the way people shop over a short period of time. Shelter-in-place orders have forced shoppers to purchase the majority of their goods online, and it’s made retailers rethink the way they’ll operate in the post-pandemic world.
Big0-box retailers have beefed up their ecommerce divisions, and we’ve seen dozens of major chains with new curbside pickup options. Some types of retail environments have done better than others. Hardware stores, like Home Depot and Lowe’s, have found themselves categorized as “essential” businesses, and they’ve been able to remain open in many areas with little adaptation necessary. The transition has been harder for retailers in high-touch categories, like clothing, and for those independent operators that didn’t have websites with ecommerce capabilities in place before the pandemic began.
Using Zoom During Covid-19 Lockdown Exposes Users To New Data and Privacy Cyberattacks
Phishing attempts, coronavirus-themed fraud, and cyberattacks are increasing exponentially as fraudsters pummel organizations of all sizes in their attempts to gain access to sensitive information. They know just where to find that sensitive information, thanks to the inexperienced remote workforce that has been forced to work from home at this time.
In light of the pandemic, the usage of applications that enable virtual meetings has skyrocketed. One of the worst-hit platforms has been Zoom. Relatively unknown up until a few months ago, its use has soared in ways that the developers did not foresee before the pandemic struck.
Fortunately, there are steps people can take to keep their information secure.
What Comes Next For Businesses After Covid-19 Shutdowns?
As states around the country begin to reopen their economies, local businesses are looking anywhere they can for guidance. County health departments are issuing advisories about proper social distancing and sanitation practices, but what about the technology upgrades businesses might need when they reopen after their pandemic shutdowns? How might business contend with changes in optimal inventory levels if shoppers continue to buy in bulk?
Location Weekly: Verve, AppLift, and PubNative Join Forces as Verve Group
In this episode of Location Weekly, the Location-Based Marketing Association hosts Tanner Gatlin, the senior live content creator of NFL Media.
The team also covers Spotify and Chiquita Bananas teaming for prizes and playlists, PubNative and Applift joining with Verve to form Verve Group, and Coors Light’s #CouldUseABeer campaign.
The Value of Audience Intelligence Extends Beyond Media—and That’s a Good Thing for Agencies
The trend toward brand in-housing of media operations has been a growing challenge for agencies for more than a decade now. As of this time last year, 91% of brands reported having moved at least a part of their digital marketing operations in-house. Many agencies have had to address the question: How do we stay relevant in an age of direct-to-consumer strategies and increasing automation of media execution?
As we enter the next era of audience intelligence, today’s agencies have a new opportunity to refine their value proposition to clients and reclaim their roles as strategic advisors, all by leveraging the same strengths and tools that once defined their roles as invaluable media partners. Let’s look at how agencies can help brands extend the promise of audience intelligence beyond optimizing their media plans.
Beyond Likes: Win Hearts with Emotional Marketing