News and Analysis

MULO Brands Built Around Personalization Street Fight

Just For You: MULO Brands Built Around Personalization

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The Bear Cave is a grown-up version of the kids’ multi-location (MULO) brand Build-a-Bear. Personalization or the concept of making something unique as a gift or for yourself is nothing new. Most people like to think of themselves as unique beings with specialized tastes. Mainstream brands like Chipotle, Starbucks, and salad and ice cream franchises […]

The Franchise of the Future Street Fight

The Franchise of the Future

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The franchise MULO (multi-location) business model has been around since 1731 and boomed in the U.S. in 1960, with the formation of the International Franchise Association (or IFA). The IFA now represents 1,300 franchisors, 10,000 franchisees, and more than 600 professionals and suppliers to the industry, according to its website (which also features a robust […]

This MULO Diner Chain is Roaring Street Fight

BOOM: This MULO Diner Chain is Roaring

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The diner as a concept seems to be timeless.  Back in 1913, the first stationary diner was established and ultimately grew to 6,000 privately owned locations nationally. That’s a giant MULO (multi-location) venture! Fast forward to today. Although foodies have a wide range of options for where to eat — from single-unit locations to specific […]

Commentary

Putting Power Back in the Hands of Advertisers This Year

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The time is ripe for advertisers to take control of their data to make more powerful connections with consumers while improving transparency, engagement, and ROI. As advertising decision makers demand more, the ecosystem is ready to challenge outdated approaches to data and attribution, a groundswell that is certain to achieve positive outcomes in the year to come.

“Returnless” Refund and Automatic Return Approval: Should Sellers Embrace Them?

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ALL online merchants—not just those in the Amazon Marketplace—need to look at simplifying customer-facing processes like returns. An easier return process means happier customers, reduced friction, and fewer chargebacks.

4 Steps to Build the Ultimate Consent Management Platform

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This guide will show you exactly how to increase consumer consent and safely monetize data, including best practices based on changing global regulatory requirements and cross-device management. You’ll learn how to build the ultimate CMP, which will empower your marketing and privacy teams to help your organization meet consent requirements.

Latest Posts

What Makes for a Great Demand Side Platform?

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I spoke with Jon Schulz, CMO of the DSP Viant, to answer precisely this question. That is, what makes for a great DSP? What do clients want from DSPs? What are the space’s major outstanding problems? And where are DSPs heading?

How to Harness Public Web Data to Delight Customers

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Brands can start capitalizing on public web data by focusing on four key areas: customer reviews, social media sentiment, search engine queries, and competitor listing analysis.

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With Prices Soaring, Brands Shift Focus to Customer Experience

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Rather than lowering prices to appease frustrated customers, some retailers are going a different direction. These retailers are working to improve customer experience as a way to reach new and returning customers as prices continue to soar.

Location-Based Marketing Association: Facebook Cuts Off Some Location-Based Services

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In this episode of Location Weekly, the Location-Based Marketing Association covers Facebook cutting off several of their location-based services, AT&T launching a location-based routing service for 911 calls, TikTok and Foursquare partnering on in-store visit data, and Unilever rolling out a hailable ice cream truck.

New Hires at OpenWeb, GeoPath, and Foursquare

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The monthly Street Fight new hires roundup features movers and shakers in adtech, martech, e-commerce, localized marketing, location intelligence, and more. This month’s roundup features new hires at OpenWeb, GeoPath, and Foursquare.

5 E-Bike Startups for On-Demand Delivery Fleets

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With the vast majority of last-mile deliveries arriving by bike, a new breed of e-bike startups has cropped up to serve the industry. Startups like GetHenry, Ubco ,and Joco are supplying e-bike fleets to on-demand delivery startups through a subscription model. Logistics companies are finally understanding the need for reliable bike fleets that can scale up or down based on real-time demand, and the need for e-bikes has never been greater.

As Retailers Ramp Up Social Responsibility Efforts, Consumers Focus on Prices

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ENGINE found that consumers are preferring to make less frequent, larger trips for everyday household items. Walmart and Amazon came in as the two most popular retailers among consumers shopping for everyday items.

NFT

The Web3 Brand Mentality: Tips for Marketers

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With more companies starting to take the plunge into this new reality, are brand marketers prepared to determine if they, too, should get involved—even if to target NFT-related content? Or does web3 still feel more akin to the latest industry wave brands must ride for fear of missing out?

Yelp Launches Request a Call to Connect Local Service Providers and Customers

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Yelp announced this morning Request a Call, a feature that will allow customers to easily submit a request for a call to local service providers. The feature represents Yelp’s acknowledgement that there is still too much friction in the local services customer experience and that listings and review sites can help.

Aircam Pioneers Local Solution for Visual Search

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The Rifkin brothers, who also co-founded Burstly, the company behind the mobile app-testing service TestFlight, found a way to pivot by turning their live event marketplace into a geofenced event photography business that offers local semantic photography solutions at scale.