News and Analysis

Did the Music Die or Just Take a Beat as Sam Ash Closes Stores Street Fight

Did the Music Die or Just Take a Beat as Sam Ash Closes Stores?

Share this:

Music stores used to be wildly popular. Although many still exist and vinyl records have made a comeback, the MULO (multi-location) music store category is struggling. Sam Ash recently announced that it’s closing 18 of its 45 stores throughout the U.S. The first music store opened in the U.S. in 1759. Sam Ash sells instruments […]

BOOM: Shopping Malls are Back!

BOOM: Shopping Malls are Back!

Share this:

A new study by Placer.ai confirms that shoppers are returning to malls. That’s great news for legacy MULO (multi-location) brands and new concepts like pickleball, pop-ups, and eatertainment venues, which are filling spaces left vacant by department stores and other big-box retailers. The study reveals five key findings and trends: Visits to malls are getting […]

The MULO Dozen: March Brands in Review Street Fight

The MULO Dozen: March Brands in Review

Share this:

Openings, closings, leadership changes…the MULO (multi-location) beat goes on! Here are some highlights related to the people, technologies, and brands in the MULO ecosystem. Have news? Please e-mail me. And save the date — Street Fight LIVE is coming to Chicago on November 7th! The convenience store (C-store) industry is going through a major transformation and […]

Commentary

3 Debates Worth Having about Google’s Topics

Share this:

Google’s announcement set off a firestorm of debate over whether Topics goes far enough to secure user privacy, how effective Topics would be as an ad targeting methodology, and what the announcement portends for digital advertising as a whole. Here is a rundown of those three debates over Topics and the relevant perspectives adtech stakeholders should consider.

Ad Tech and Privacy

Marketing in 2022: Data Privacy, Multichannel Engagement, and Tool Centralization

Share this:

As marketers kick off 2022, they should be on the lookout for three key trends: the shift to first-party data, the increasing importance of multichannel engagement, and the centralization of marketing tools currently causing app fatigue.

Location-Based Marketing Association: Precisely Acquires PlaceIQ

Share this:

In this episode of Location Weekly, the Location-Based Marketing Association discusses Vibes launching a “Mobile Wallet as a Channel” service, Precisely acquiring PlaceIQ, OnQ giving shoppers control of in-store displays, and ESRI introducing it’s ArcGIS indoor positioning system.

Latest Posts

Contact Center Should Be the Marketing Engine

5 Retail Media Networks to Watch in 2022

Share this:

Demand for first-party data, coupled with the looming disappearance of third-party cookies, has created a moment of opportunity for innovative multi-location brands and retailers. Retail media networks offer a way for brands across the spectrum of verticals to monetize the reams of personally identifiable information they’ve collected from their own digital properties, like apps and websites, and expand their global footprints.

The Value of Business Agility

Share this:

Business agility is not just a talking point; it’s a worldview that informs all of your organization’s decisions and allows the business to continue evolving amid unpredictability.

Brands Embrace Holistic Data to Improve CX

Share this:

Flawless experiences, complete personalization, and timely communication across multiple channels. Consumer expectations have never been higher. With the line between success and failure now razor thin, more brands are asking how they can use data to provide customized experiences that cater to each buyer’s wants and needs.

SPYR Technologies acquires GeoTraq from JanOne

Share this:

In this episode of Location Weekly, the Location-Based Marketing Association covers Apiip expanding IP to Location API services to verify 1M+ requests, SPYR Technologies acquiring GeoTraq from JanOne, Google StreetView getting even better with a new camera, and Pacsun linking its physical and virtual metaverse stores.

dinosaur google

Where Are the Local Startups?

Share this:

Google was founded in 1998; Google Maps launched in 2005. Though the company has been at the bleeding edge of technological development ever since, still those dates are telling. In internet time, Google is a senior citizen, and it stands to reason that it must eventually let the new generation have a say. Where are the startups who will unveil for us a new paradigm for local?

customer experience retail

Report: Brand Loyalty Declines as Consumers Push for Transparency

Share this:

Following two tumultuous years, consumers are returning to their pre-pandemic ways. Spending on experiences and activities is up, and shoppers are returning to stores in person. Consumers are looking for the best selection and the best prices. What they’re not concerned with is brand loyalty. Where has the love gone?

Ad Tech and Privacy

Why Everyone is Talking About First-Party Data and What You Need to Know

Share this:

Many brands are successfully deploying interactive experiences across channels, driving immediate ROI as well as lifetime value. The improvement to lifetime value doesn’t just happen, though. There is another challenge that brands must address — which is now that they’ve captured the data, what are they going to do with it?

How AI Will Transform Ad Operations over the Next 5 Years

Share this:

Ultimately, Burt Intelligence CEO Carl Leskinen sees his company’s technology as elevating the status and possibly the impact of ad ops professionals in their organizations. Ad ops is well positioned to provide close-up intelligence on what kind of business is coming in, what products clients need, and how media organizations can run more smoothly. For now, their time is occupied putting out fires. With the right technology, Leskinen argues, they might be able to build a bigger house.

Adtech Execs React to Apple’s WWDC Tracking Announcements

Share this:

Apple announced at its annual Worldwide Developers Conference that it would add some features to SKAdNetwork, its privacy-adjusted marketing measurement framework, to provide more marketing insights.

7 Audio Out-of-Home (AOOH) Solutions to Watch in 2022

Share this:

Audio out-of-home (AOOH) advertising has become an ad industry darling, offering brands a creative way to connect with consumers in real-time as they move toward the point of purchase. By inserting ads into audio content, like podcasts, streaming music, or the overhead speakers in a retail store, brands are reaching on-the-go consumers and driving conversions.