News and Analysis

Opterus Puts the ‘Opps’ in Franchise Operations

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If you are a pet owner who resides in California, your pet’s needs will differ to some degree compared to those of a pet owner in the Northeast. For example, the fundamental level of care can change based on local weather differences, explained Gary Stonell, SVP Sales & Operations at Opterus, a SaaS-based company that […]

AtData Launches a New E-mail Marketing Tool

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E-mail marketing is not dead. It’s on the upswing. A whopping 362 billion (yes, billion) e-mails are expected to be sent EVERY DAY in 2024. But how do brands ensure the health of their e-mail marketing campaigns and ensure that their budgets are going toward those people not likely to simply dump your precious message […]

MULO / Multi-Location Grows Up

MULO Grows Up

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What the heck is MULO anyway?  MULO refers to multi-location businesses. They could be run by a corporate entity or franchises. MULO brands may be retailers, restaurants, health and wellness entities, personal services (like tutoring, tax prep, ear piercing,  hair styling, or even podcasting) or even entertainment centers like those offering pickleball, golf, and baseball. […]

Commentary

How Augmented Reality Will Change the Way Brands Capture Consumer Attention

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The smartphone camera and augmented reality are poised to usher in a new era of branding and advertising and will change the way brands capture consumer attention by expanding the user experience, increasing brand reach, and creating new forms of collectible content.

Putting Power Back in the Hands of Advertisers This Year

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The time is ripe for advertisers to take control of their data to make more powerful connections with consumers while improving transparency, engagement, and ROI. As advertising decision makers demand more, the ecosystem is ready to challenge outdated approaches to data and attribution, a groundswell that is certain to achieve positive outcomes in the year to come.

“Returnless” Refund and Automatic Return Approval: Should Sellers Embrace Them?

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ALL online merchants—not just those in the Amazon Marketplace—need to look at simplifying customer-facing processes like returns. An easier return process means happier customers, reduced friction, and fewer chargebacks.

Latest Posts

mobile payments

With Prices Soaring, Brands Shift Focus to Customer Experience

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Rather than lowering prices to appease frustrated customers, some retailers are going a different direction. These retailers are working to improve customer experience as a way to reach new and returning customers as prices continue to soar.

Location-Based Marketing Association: Facebook Cuts Off Some Location-Based Services

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In this episode of Location Weekly, the Location-Based Marketing Association covers Facebook cutting off several of their location-based services, AT&T launching a location-based routing service for 911 calls, TikTok and Foursquare partnering on in-store visit data, and Unilever rolling out a hailable ice cream truck.

New Hires at OpenWeb, GeoPath, and Foursquare

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The monthly Street Fight new hires roundup features movers and shakers in adtech, martech, e-commerce, localized marketing, location intelligence, and more. This month’s roundup features new hires at OpenWeb, GeoPath, and Foursquare.

5 E-Bike Startups for On-Demand Delivery Fleets

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With the vast majority of last-mile deliveries arriving by bike, a new breed of e-bike startups has cropped up to serve the industry. Startups like GetHenry, Ubco ,and Joco are supplying e-bike fleets to on-demand delivery startups through a subscription model. Logistics companies are finally understanding the need for reliable bike fleets that can scale up or down based on real-time demand, and the need for e-bikes has never been greater.

As Retailers Ramp Up Social Responsibility Efforts, Consumers Focus on Prices

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ENGINE found that consumers are preferring to make less frequent, larger trips for everyday household items. Walmart and Amazon came in as the two most popular retailers among consumers shopping for everyday items.

NFT

The Web3 Brand Mentality: Tips for Marketers

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With more companies starting to take the plunge into this new reality, are brand marketers prepared to determine if they, too, should get involved—even if to target NFT-related content? Or does web3 still feel more akin to the latest industry wave brands must ride for fear of missing out?

Yelp Launches Request a Call to Connect Local Service Providers and Customers

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Yelp announced this morning Request a Call, a feature that will allow customers to easily submit a request for a call to local service providers. The feature represents Yelp’s acknowledgement that there is still too much friction in the local services customer experience and that listings and review sites can help.

Aircam Pioneers Local Solution for Visual Search

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The Rifkin brothers, who also co-founded Burstly, the company behind the mobile app-testing service TestFlight, found a way to pivot by turning their live event marketplace into a geofenced event photography business that offers local semantic photography solutions at scale.

Integral Ad Science Brings Together Contextual Targeting and Measurement

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Integral Ad Science announced this morning its Control Panel, a new product that will allow advertisers to plan, measure, and optimize contextual targeting campaigns in one place.

TruPresence Helps Multi-Location Marketers Audit SEO Across Locations

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Let’s say you’re a marketer at Whole Foods corporate who is responsible for auditing SEO performance across hundreds or thousands of locations nationwide. How do you audit the performance of this given URL, which looks like just a part of Whole Foods’ website but essentially functions like the independent website of a local business? How do you swiftly audit hundreds or thousands of those pages?