News and Analysis

City Mattress Rests Easy with Agital Street Fight

City Mattress Rests Easy with Agital

Share this:

Just because it’s called City Mattress doesn’t mean it’s off-limits to suburbanites or dwellers of the exurbs. At least that’s if performance-marketing agency Agital has anything to say about it. The agency developed a cross-channel marketing strategy to drive foot traffic to physical stores by using the brand’s existing customer data bases for its 30+ […]

Fat Brands Blasts Off for Success

Share this:

This writer was honored to be invited to an all-franchisee gathering of Fat Brands corporate team members, franchisees, and partners. Live events have made a comeback, as illustrated by the attendance of close to 2K people who enjoyed a close-up view of the Las Vegas Sphere, which was in keeping with the space theme of […]

How B2C Marketers are Spending in 2024 Street Fight

How B2C Marketers are Spending in 2024

Share this:

A new study among senior-level B2C marketers was just completed by Stirista, a company that offers data-driven performance marketing. Among the highlights of this 200-executive survey are: Marketers are optimistic. An overwhelming 91% of respondents have a positive outlook on meeting or exceeding marketing goals over the next year. Although 81% of marketers have seen […]

Commentary

Super Bowl Advertising

Could Delivery Service Partners Offer Restaurants More Than a Lifeline?

Share this:

Data and AI enabled the digitization of advertising a decade ago. Now, those same forces that drove innovation and transformation in advertising are changing the dynamics between restaurants and delivery service partners. DSPs are becoming more than a lifeline. They’re helping fundamentally change how restaurants and the industry operate while also helping to create the omnichannel restaurant business of the future.

Inform Your Multichannel Customer Experience Strategy

The Post-App Era: Optimizing Customer Interactions with Personalization

Share this:

Now is the time to pivot. Shifting the focus to mobile and social messaging channels might seem like a tall order, but optimizing customer interactions through these channels can be easily accomplished if brands increase their social touch points with consumers. After all, a customer journey is only successful if you understand the customer’s needs upfront.

First-Party Data Alone Can’t Satisfy Many Marketing Needs

Share this:

When it comes to third-party data, the old Mark Twain quote applies: “The report of my death was an exaggeration.” The end of the cookie is not the same as the end of third-party data. There are multiple third-party data options for marketers that are inherently privacy-conscious, regulation-satisfying, and that work with the policies being implemented by big-tech.

Latest Posts

Influencers Struggle with Measurement as Channel Evolves

Share this:

Many marketers still think of influencers as nascent affiliate partners. But as the channel evolves, influencers are seeking more sophisticated tools to assess their value and substantiate their impact as a marketing channel. 

back-to-school kids

Retailers Shift Back-to-School Strategies

Share this:

The marketing promotions most likely to win over back-to-school shoppers in 2022 differ from those of the past two years. Competitive pricing is an area where retailers can stand out.

Audigent and Epsilon Bring Custom Audiences to Private Marketplaces 

Share this:

The partnership with Epsilon is expected to give Audigent a significant boost in the data identity, curation, and activation space, where a number of platforms are currently competing to position themselves for a future without third-party cookies.

Google’s Latest Privacy Play Has Big Implications for the Open Web

Google Fuels the Real-World Metaverse

Share this:

Whether for entertainment (which can foster marketing use cases) or direct commerce, the real-world metaverse will have major implications for the next generation of online-to-offline marketing strategy.

Looking Into the Future of Cashierless Retail

Share this:

Are the perceived privacy issues that go along with shopping in a cashierless environment causing retailers to hold back on adopting smart checkout technology?

Closing the Attribution Loop

Share this:

While marketers cannot speak with every customer to learn about their journey, they can access those insights using the correct data. And that process starts with a fully closed attribution loop.

Inform Your Multichannel Customer Experience Strategy

Chatbots Get Faster and Supply Helpful Data

Share this:

Deploying chatbots effectively will require smarter, faster-learning chatbots. And that’s what Botco.ai is bringing to market with Instachat Builder, “a new product that accelerates AI chat deployment by allowing Botco.ai customers to directly train Botco.ai’s chatbot on any type of text information.”

CEO POV: It’s Our Job to Solve Marketing Measurement

Share this:

The groundwork for this modern data-is-business strategy is a clearly defined approach to metadata management across the whole data-driven organization. And that can only be effective with executive buy-in.

Retailers Turn to AI to Combat Burnout, Decrease Merchandiser Workloads

Share this:

As retailers look at getting more done and freeing up their staff to focus on high-value tasks, interest is growing in the use of AI to handle the mundane tasks that take up too much of a merchandiser’s time — like fixing typos on e-commerce websites and researching underperforming product categories. Retailers are also using AI to flag when new products show signs of being more popular than expected, so merchandisers can act quickly and notch strategic wins. 

Location-Based Marketing Association: Kalibrate Partners with Near on Location Intelligence

Share this:

In this episode of Location Weekly, the Location-Based Marketing Association covers Best Buy teaming up with Pokemon Go, Taiwan’s FamilyMart launching a convenience store on wheels, Baidu getting China’s first autonomous robotaxi license, and Kalibrate partnering with Near on location intelligence.