News and Analysis

Conversational AI Is Entering Multi-Location Marketing

Conversational Advertising Is Entering MULO Marketing

Conversational AI is rapidly becoming another place where consumers discover local businesses and the advertising infrastructure is beginning to follow. As  brands prepare, the challenge is shifting from simply being recommended by AI to managing paid visibility at scale. For years, digital advertising for multi-location brands followed a familiar playbook. Consumers searched Google, clicked through […]

Retail Promotions Have Become a Customer Trust Strategy

Retail Promotions Have Become a Customer Trust Strategy

Retail promotions are evolving from marketing tactics into customer experience strategies. As pricing inconsistencies become more costly and personalized offers more important, retailers are rethinking how promotions drive not just transactions, but trust and loyalty. Retail promotions have traditionally been viewed as a way to drive sales. But new research suggests they may be just […]

Connected TV (CTV) Budgets Keep Growing, Trust Still Hasn't Caught Up.

CTV Budgets Keep Growing, Trust Still Hasn’t Caught Up.

Connected TV has won the budget battle. Now it must win the credibility battle. As marketers demand stronger evidence of business impact, measurement, not inventory, is emerging as the industry’s next competitive battleground. New research from performance CTV platform JamLoop suggests the industry’s biggest obstacle is no longer adoption but trust. While half of marketers […]

Commentary

Reviews Are Now a Growth System for Multi-Location Brands

Reviews Are Now a Growth System for Multi-Location Brands

For years, many multi-location brands treated reviews as a reputation issue. Something to monitor. Something to clean up. Something to escalate when a location had a public problem. That framing is outdated.  Reviews now sit much closer to performance than many brands still acknowledge. They influence whether a customer trusts a location enough to call, book, […]

AI Won’t Fix Advertising - It May Scale Its Chaotic Nature

AI Won’t Fix Advertising – It May Scale Its Chaotic Nature

Once again, the advertising industry is in the midst of a technological gold rush. The current hype around AI reflects a familiar pattern: sweeping claims, breathless predictions and a rush to declare that it will finally “fix” everything. It won’t. While AI has transformative potential, it isn’t a cure-all to some of advertising’s biggest problems. […]

Meta Is Automating Ads, But Brands Still Face a Bigger Problem

Meta Is Automating Ads, But Brands Still Face a Bigger Problem

Meta is automating ad execution, but the bigger problem for brands remains unresolved: deciding where to invest across channels to actually drive growth. The era of needing specialist teams to manage campaign execution is ending. Platforms are taking over more of that work, handling campaign construction, delivery optimization, and in-flight management within their own environments. […]

Latest Posts

Guideline Real-Time Ad Market Intelligence Arrives Built on Verified Spend Data

Real-Time Ad Market Intelligence Arrives Built on Verified Spend Data

Advertising market intelligence is shifting toward real-time visibility. Guideline has launched Market Monitor™, a new weekly insights subscription built entirely on verified, transaction-level advertising spend data—giving agencies, brands, and investors a faster, clearer view of global media investment trends. As media buying becomes more dynamic, the move reflects a broader shift toward data-driven decisions grounded […]

Flamel.ai Launches Luna to Fix Franchise Marketing Execution

Flamel.ai Launches Luna to Fix Franchise Marketing Execution

For years, franchise and multi-location brands have faced a persistent breakdown between strategy and execution. Corporate teams build campaigns designed to scale nationally, but at the local level, those franchise marketing campaigns often fragment—deployed inconsistently, delayed, or not executed at all. This week, Flamel.ai introduced a platform designed to close that gap. The company announced […]

Weather Is Reshaping Marketing - How Brands Are Turning Storms Into Sales -AdOmni

Weather Is Reshaping Marketing – How Brands Are Turning Storms Into Sales

When weather shifts, consumer intent spikes and brands that adapt messaging in real time are capturing the most valuable moments to drive action. Spring is trying to spring in the Northeast but so far, the vibes have been reluctant. But that doesn’t hinder weather-reactive marketing; it presents new opportunities for warm-weather retail activities and products. […]

AI Is Rewriting AI Media Planning - Basis Compass Turns Briefs Into Campaigns in Minutes

AI Is Rewriting Media Planning – Basis’ Compass Turns Briefs Into Campaigns in Minutes

Media planning is entering its fastest transformation in decades. What once took days (or weeks) of assembling briefs, analyzing data, and building presentations is now being compressed into minutes as agentic AI in advertising automates the core of AI media planning. That shift is now operational. With Compass, Basis has introduced an AI advertising platform that […]

Meta Is Automating Ads, But Brands Still Face a Bigger Problem

Meta Is Automating Ads, But Brands Still Face a Bigger Problem

Meta is automating ad execution, but the bigger problem for brands remains unresolved: deciding where to invest across channels to actually drive growth. The era of needing specialist teams to manage campaign execution is ending. Platforms are taking over more of that work, handling campaign construction, delivery optimization, and in-flight management within their own environments. […]

Why Local Restaurants Should Hire PR

Why Restaurant PR Matters for Local Growth

A great PR campaign can make or break the future of a restaurant location. But in the case of multi-location restaurant brands, this requires strong collaboration between local or franchise leadership and the overall brand to ensure a consistent, coordinated effort. The unique challenges of restaurant PR Running a PR campaign for a restaurant is […]

Your locations show Up in AI - But Are They Actually Recommended?

Your Locations Show Up in AI – But Are They Recommended?

A consumer asks an AI assistant for a local business recommendation near one of your locations. Your brand location appears in the response. By most current measures, that’s a win — and it is. But for MULO marketers managing local search performance for dozens, hundreds, or even thousands of locations, presence in AI-generated responses is […]

Klaviyo New AI Agent Builds Full Campaigns From a Single Prompt

Klaviyo’s New AI Agent Builds Full Campaigns From a Single Prompt

AI is rapidly changing how marketing gets done and Klaviyo is pushing that shift further by introducing tools that can generate and execute entire campaigns from a single prompt. With its new Composer feature and expanded AI agents, the company is moving toward a model where marketers define outcomes and software handles the execution. Klaviyo’s […]

Innovid Helps Marketers Navigate Reddit

Innovid Helps Marketers Navigate Reddit

Making sense of Reddit and the sub-reddits of its 100,000+ communities has always been a challenge for advertisers in a space that is traditionally ad-unfriendly. But independent software platform Innovid, which helps with the creation, delivery, measurement, and optimization of advertising, says the expansion of its Social Ads Manager can bring some order to what often seems […]

As AI Adoption Grows, Nearly Half of Advertisers Plan to Bring Media Planning In-House

As AI Adoption Grows, Nearly Half of Advertisers Plan to Bring Media Planning In-House

As AI reshapes how campaigns are planned, executed, and optimized, a growing number of advertisers are reconsidering one of the industry’s foundational structures: the role of external agencies in media planning. New research suggests that nearly half of brands are preparing to bring more of that function in-house, signaling a broader shift toward control, data […]