News and Analysis

Study: OOH Ignites Sports Fans

Study: OOH Ignites Sports Fans

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Sports fans respond enthusiastically to humor, especially when they are reached with an OOH message inside the venue of an event. That’s according to a new report from the OAAA in conjunction with The Harris Poll, which found that those same fans tend to spend locally. According to the findings, sports fans act on OOH […]

Kindness (and Nature) Still Rule for Justin Freeman

Kindness (and Nature) Still Rule for Justin Freeman

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Our column “Brands With Soul” comes alive on September 30th at Street Fight LIVE 2025, when a panel that includes Justin Freeman, Managing Director at the KINDR Foundation, takes the stage. As the search for retention of (human) talent becomes more important in the MULO (multi-location) ecosystem, company culture and leadership behaviors can make all […]

I "Cooked Up" the Term MULO Nancy Shenker

I “Cooked Up” the Term MULO

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I’ve been writing profiles of all our MULO speakers and sponsors for Street Fight LIVE 2025, so why not include a little something about myself as well? After all, I will be chairing, emceeing and had the pleasure to line up many of this year’s speakers. If you’re reading this and are interested in scoring […]

Commentary

Streets Ahead: Perplexity Ranking Logic, Instagram Metrics

Streets Ahead: Perplexity’s Ranking Logic, Instagram Metrics

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In this week’s Streets Ahead update, SOCi discusses Perplexity ranking patterns and Instagram’s data update insights. Inside Perplexity’s Ranking Logic: Why Classic SEO Still Matters The News  A recent deep dive into how Perplexity ranks content—led by independent researcher Metehan Yesilyurt—suggests that good old-fashioned SEO still matters, even in this new era of AI search. […]

AI Is Changing Customer Discovery Forever. Who Wins?

AI Is Changing Customer Discovery Forever. Who Wins?

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Until today, search has been the enabler of the internet. It served as a powerhouse of digital economics, the foundation of the Direct-to-Consumer (DTC) business model, and the model for organic customer discovery. Search Engine Optimization (SEO) underpinned how brands and companies crafted their marketing and communications strategies. Artificial intelligence (AI) changes all of this. […]

Streets Ahead: GBP Data Glitch, Google Supercharges Search, Instagram Tests Insights

Streets Ahead: GBP Data Glitch, Google Supercharges Search, Instagram Tests Insights

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In this week’s Streets Ahead update, SOCi discusses a recent Google Business Profile (GBP) glitch, Google supercharging search with AI and Instagram testing frame-level insights. Google Business Profile Glitch Skews Local Search Impression Data The News  Local SEO professionals began raising red flags in late June after noticing significant drops in impression metrics within Google […]

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AI Is Changing Customer Discovery Forever. Who Wins?

AI Is Changing Customer Discovery Forever. Who Wins?

Share this:

Until today, search has been the enabler of the internet. It served as a powerhouse of digital economics, the foundation of the Direct-to-Consumer (DTC) business model, and the model for organic customer discovery. Search Engine Optimization (SEO) underpinned how brands and companies crafted their marketing and communications strategies. Artificial intelligence (AI) changes all of this. […]

MULO Brands With Soul July Pick: NIKE

MULO Brands With Soul July Pick: NIKE

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“Just Do It” is the NIKE tagline. It’s been around since 1988, and it also captures the brand’s view toward giving back and building a positive company culture. The brand is our July choice for a Brand with Soul. Or, perhaps it should be Brand with Sole, although the footwear manufacturer has expanded to include […]

Meet the Street Fight LIVE 2025 Speakers: Part 2

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We’re just weeks away from Street Fight LIVE 2025 on September 30th in Los Angeles at Microsoft’s Playa Vista headquarters. What better place to tackle the huge impact that tech, AI, and digital media is having on the brick-and-mortar business ecosystem? Plus, the ecosystem itself is rapidly changing, with retailers, restaurants, service businesses, convenience stores, […]

Blis AI Platform Offers Deeper Targeting

Blis AI Platform Offers Deeper Targeting

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Blis, recently acquired by T-Mobile, has launched Blis AI, a platform that uses foot traffic data and other real-world signals such as in-store sales to help brands with audience building and media planning. If a brand wants to reach moms during back-to-school shopping season, they can enter KPI parameters such as “foot traffic,” and Blis […]

Swiftly Program Enables Circle K and its Brand Partners

Swiftly Program Enables Circle K and its Brand Partners

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Retail technology platform Swiftly has partnered with Circle K, a mobility platform, to make it easier for alcohol buyers to get cash back rebates, eliminating the friction and time waste involved in traditional mail-in ones. Swiftly’s Alcohol Cashback platform works with a Circle K app that enables targeted, real-time promotions by product, category, and geography. […]

Meet Pilates Franchise Power Woman Sarah Luna

Meet Pilates Franchise Power Woman Sarah Luna

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Sarah Luna is the Founder and CEO of Pilates Addiction. The new brand is launching in California and New York, with plans to expand nationally through franchising. Pilates focuses on muscular balance and can improve strength and flexibility, and is gaining popularity worldwide. The Pilates and Yoga studio market is anticipated to grow from approximately […]

Streets Ahead: GBP Data Glitch, Google Supercharges Search, Instagram Tests Insights

Streets Ahead: GBP Data Glitch, Google Supercharges Search, Instagram Tests Insights

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In this week’s Streets Ahead update, SOCi discusses a recent Google Business Profile (GBP) glitch, Google supercharging search with AI and Instagram testing frame-level insights. Google Business Profile Glitch Skews Local Search Impression Data The News  Local SEO professionals began raising red flags in late June after noticing significant drops in impression metrics within Google […]

Out-of-Home (OOH) Rides the Travel Wave

OOH into Action: Travel Surges, Consumer Habits Shift, and Brands Respond

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How disruptive was the Covid-19 pandemic? So much so that it is still being used barometer to measure everything from travel to consumer sales. “COVID was a major inflection point that reshaped routines, mobility patterns, and media consumption,” said Anna Bager, President and CEO of the OAAA (Out of Home Advertising Association of America). “Using […]

The Subscription Economy: Can MULO Businesses Tap into Recurring Revenue Models?

The Subscription Economy: MULO Businesses and Recurring Revenue Models

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As the CEO of Cinch and someone who partners closely with leading multi-location brands, I’ve seen firsthand how rapidly the business landscape is changing. Lately, one trend stands out above the rest: the rise of the subscription economy. More than a passing fad, subscriptions are reshaping how brands engage customers and drive sustainable growth. In […]

Yext Report Confirms AI Search Is Reshaping Brand Discovery

Yext Report Confirms AI Search Is Reshaping Brand Discovery

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AI tools are no longer experimental — they’re mainstream. According to Yext’s new 2025 AI Search Archetypes report, 62% of consumers globally now trust AI tools to guide their brand decisions, signaling a major behavioral shift in how people search, compare, and commit to brands. The study, conducted in partnership with Researchscape, surveyed over 2,200 […]