News and Analysis
Frustration With Digital Marketing Vendors Boils Over for One SMB
If it’s possible to distill the 30 million small business owners in the U.S. into a single persona, Marc Reisner strikes our columnists as a great candidate: “Marc has been disillusioned by past performance and that poor performance has understandably tarred the entire industry with the same brush.”
7 Ways That Brands Can Make Chatbot Conversations More Authentic
Chatbots are transforming the customer experience and quickly moving into new sectors — but before marketers can expect conversation-mimicking software and artificial intelligence to replace live customer service representatives, they’ll need to find ways to overcome some consumer obstacles.
Street Fight Daily: Uber Opens Up On Finances, Walmart In Talks to Buy Bonobos
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Uber, Lifting Financial Veil, Says Sales Growth is Outpacing Losses… Walmart is in Advanced Talks to Acquire Online Men’s Retailer Bonobos… From ‘Zombie Malls’ to Bonobos: America’s Retail Transformation…
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IAC’s Crowded Room: From ‘Check-in’ to ‘Might Go’
The new app aims to connect like-minded users based on the places they frequent, as well as the places and events that they “might go” to in the near future. As users check in to places and indicate where they’re thinking of going, the app matches them up with others nearby who could be compatible based on their own location habits and the information on their Facebook profiles.
Street Fight Daily: 11.14.11
A roundup of today’s big stories in hyperlocal media, technology, advertising and startups...
25% of American Adults Use Location-Based Services (ReadWriteWeb)… Journal Register’s John Paton: Newspapers’ Digital Apostle (New York Times)…
Oink: A Help to Yelp?
With Oink (“Rate the Adventure”), Digg founder Kevin Rose has chosen to address a glaring problem in the existing world of online (and offline ratings). Namely, what do I buy when I’m there? Or what do I do? Or what should I try? The idea is, with this nifty mobile app, Oink users can give a thumbs up or a thumbs down to anything at all.
Local Quotables: Erik Martin, Benjamin Berkowitz, Naveen Selvadurai and more…
The best words about and around the hyperlocal industry. This week in the hyperlocal industry, Trada’s Niel Robertson says that location is “only a technical constraint,” Goshi’s Jack Eisenberg talks about the potential of targeting specific tastes, SeeClickFix’s Ben Berkowitz notes, with tongue firmly in cheek, that toilet-paper ads are “good location based advertising!” Lance […]
Street Fight Daily: 11.11.11
A roundup of today’s big stories in hyperlocal media, technology, advertising and startups...
Forget Check-In, New App Lets You Arrive (Mashable)
Arrived, which launched on Thursday, automatically checks you into locations based on your phone’s GPS data and tells friends that you’re there. The idea is to automatically notify friends when you’re in a place where it might make sense to connect in person…
Groupon’s Getting Personal … Announcing Deal Types and Places (Groupon Blog)
“With Deal Types and Places, we personalize the Groupon experience by making it easier than ever to discover the best deals (Types) in the spots you want them (Places), every day of the week. And for businesses, we’re helping you reach shoppers who are most likely to become lifelong customers.”
Case Study: DFW Airport Uses LBS Offers to Spur Traveler Spending
Dallas/Fort Worth International Airport is a massive, luxurious airport that in some areas resembles an upscale mall. Many of the travelers who passed through, the airport found, were tech-savvy. 84% owned smartphones and 36% were checking in on location-based services while waiting to board their flights. So to connect these travelers to the stores near their […]
Street Fight Daily: 11.10.11
A roundup of today’s big stories in hyperlocal media, technology, advertising and startups...
News Futurists DNAinfo Expanding to NYC’s Outer Boroughs and Chicago (New York Observer)
DNAinfo, a neighborhood-centric Manhattan news start-up, will expand to all five boroughs in early 2012. After rolling across New York City, the company will begin national expansion, starting in Chicago and hiring about 30 reporters total…
Rumor: LivingSocial & Groupon Looking to Acquire SCVNGR (BostInnovation)
Gregory Gomer: For the past few weeks, we have heard rumblings that both LivingSocial and Groupon are interested in acquiring SCVNGR, and that the options are currently being evaluated by SCVNGR’s top level execs and board of directors…
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Beyond Likes: Win Hearts with Emotional Marketing