News and Analysis
How CKE Is Scaling Local Marketing
CKE Restaurants is building a more centralized local marketing infrastructure across Carl’s Jr. and Hardee’s while moving parts of its marketing closer to individual regions and locations. For multi-location brands, the strategy shows how automation can make enterprise scale and local relevance increasingly complementary. For a restaurant company operating thousands of locations, the local marketing […]
Scorpion Pushes MULO Advertising Earlier in the Journey
Scorpion is expanding its Google Ads offering with Demand Gen, giving multi-location brands another way to reach consumers before they actively search for a nearby service provider. Paid search has long been a cornerstone of local customer acquisition. A consumer searches for a nearby home-services provider, attorney, pest-control company, or other service, and brands compete […]
Arrivalist, Digital Remedy Push Attribution Toward Real-World Spend
Digital Remedy and Arrivalist are connecting media exposure with GPS-verified visitation and consumer spending, giving travel marketers a clearer view of what happens after an ad is served. Clicks, impressions, and website visits can tell marketers whether advertising generated digital activity, but they are considerably less useful for answering the question that matters to businesses […]
Commentary
Google’s New AI Search Rules Create a Challenge for MULO Brands
Google recently published its first official guide to optimizing websites for generative AI Search features. For single-location businesses, the guidance is fairly straightforward. For multi-location brands (MULOs), the same principles apply, but the complexity of executing them scales dramatically with every location you add. Here’s what the guide says, and what it actually means if you’re […]
Why MULO Brands Are Investing More in Creator-Led Marketing
Creator-led marketing is rapidly evolving from an experimental tactic into a core component of many brands’ growth strategies. As consumers spend more time with creator-generated content and place greater trust in peer recommendations than traditional advertising, marketers are increasingly turning to creators as a scalable channel for customer acquisition, engagement, and brand building. The trend […]
Why MULOs Need a Localized Unstructured Citation Strategy
Citation management for multi-location businesses has long been a structured affair, consisting of claiming listings for each location, ensuring NAP data is up to date and consistent across those listings, and repeating for every location in the portfolio. These types of structured citations still matter for local SEO, but with the advent of AI-powered search, […]
Latest Posts
Why the World Cup Is Really Thousands of Local Marketing Moments
The biggest mistake brands make when approaching the FIFA World Cup is treating it as a single media event for local marketing. In reality, the tournament is thousands of simultaneous local moments unfolding across cities, neighborhoods, bars, restaurants, transit hubs, streaming platforms, and cultural communities. For agencies, media companies, and multi-location brands, that distinction may […]
Nielsen and Mediaocean Bring Advanced Audiences Into Linear TV’s Core Workflow
For years, advanced audience targeting has been one of the biggest promises in TV advertising. The challenge has never been defining sophisticated audience segments—it has been carrying those audiences consistently from planning and buying through measurement and reporting. That is the problem Nielsen and Mediaocean are now attempting to solve. The companies announced a new […]
Walmart and Magnite Signal Retail Media’s Next Phase
Walmart’s new partnership with Magnite may signal a broader shift in how retail media networks operate. Rather than requiring advertisers to work within retailer-controlled ecosystems, companies are increasingly looking to make their first-party data available across the platforms agencies already use. For multi-location brands and agencies, the move points toward a more interoperable future for […]
Why MULOs Need a Localized Unstructured Citation Strategy
Citation management for multi-location businesses has long been a structured affair, consisting of claiming listings for each location, ensuring NAP data is up to date and consistent across those listings, and repeating for every location in the portfolio. These types of structured citations still matter for local SEO, but with the advent of AI-powered search, […]
What the FBI’s DOOH Strategy Teaches Marketers
Digital out-of-home (DOOH) advertising has traditionally been viewed as a channel for building brand awareness, driving store visits, and influencing purchase decisions. But one of its longest-running use cases highlights a different strength: its ability to generate real-world action quickly and at scale. The Out of Home Advertising Association of America (OAAA) recently announced the […]
Scooter’s Coffee Growth and the Future of Franchise Marketing
As multi-location brands push deeper into expansion mode, one of the biggest operational challenges is no longer simply opening new locations. It is maintaining consistent customer engagement, local visibility, and brand standards across hundreds of markets simultaneously. Scooter’s Coffee is increasingly confronting that reality firsthand. The rapidly growing drive-thru coffee chain, Scooter’s Coffee, has expanded […]
AI Is a Multiplier: Why Better Data Drives Better Results
For too long, the conversation around AI has centered on capability. What it can do. What it might unlock. But capability without underlying quality will only scale the wrong things. AI amplifies the marketing data that’s already there. Done right, it accelerates insight, boosts creativity, and enables rewarding collaboration. Done wrong, it amplifies risk, bias, […]
Why Programmatic Audio Is Winning New Attention From Advertisers
As marketers search for incremental reach across an increasingly fragmented media landscape, audio advertising is emerging as a powerful complement to CTV, social, and digital video. A new partnership between Basis and DAX highlights how programmatic audio, audience targeting, and omnichannel campaign management are reshaping media planning. While connected TV, retail media, digital video, and […]
Broadcast Is Losing Ad Dollars Despite Massive Reach
The advertising industry has spent a decade solving for targeting. Most of the major platforms have gotten quite good at it. That is not where broadcast is losing. Broadcast is losing on proof. The buyers moving budgets to Netflix, Amazon, and programmatic platforms aren’t doing it because those platforms have bigger audiences. In most markets, […]
SOCi Hits 300,000 AI Agents as Automation Goes Mainstream
AI agents are quickly moving beyond experimentation and becoming part of the operating infrastructure behind enterprise marketing. That trend was on display this week as SOCi announced that it has surpassed 300,000 deployed Genius Agents™, a milestone the company says establishes the largest deployed agentic workforce in marketing. The announcement underscores how rapidly enterprise brands […]
Street Fight’s Big 3
Street Fight Columns
Street Fight Categories
The Platform Adoption Curve: Solving Problems Brands Learn to Live With