News and Analysis

Paycom Taps NBA Star Jalen Williams for AI Answers HR Campaign

Paycom Taps NBA Star Jalen Williams to Put AI Answers Front and Center

B2B tech brands are increasingly turning to familiar faces to humanize complex software — and Paycom is leaning into that strategy with its latest campaign. The Oklahoma City–based HR and payroll platform has tapped Jalen Williams, an All-Star guard for the Oklahoma City Thunder, to headline its new “Answers” campaign, spotlighting how its IWant™ AI […]

VIOOH and Atmosphere TV Expand Programmatic Place-Based Streaming

VIOOH and Atmosphere TV Expand Programmatic Place-Based Streaming

Programmatic video advertising is moving beyond traditional digital boundaries and deeper into the physical world. With a newly announced partnership, VIOOH, the global digital out-of-home (DOOH) supply-side platform, is teaming up with Atmosphere TV to unlock programmatic access to the largest place-based streaming TV network built specifically for businesses. The partnership expands access to more […]

Neuro-Contextual Advertising Signals the Post-Cookie Future of Attention Seedtag

Neuro-Contextual Advertising Signals the Post-Cookie Future of Attention

As cookies and identifiers continue to fade, a new frontier is emerging in digital advertising—one powered not by who users are, but by how they feel. New research from Seedtag suggests that neuro-contextual advertising, which aligns ads with emotional context and intent rather than personal data, is driving significantly higher attention and engagement across CTV […]

Commentary

The App-or-Web Dilemma: Where Brands Should Steer Holiday Shoppers

The App-or-Web Dilemma: Where Brands Should Steer Holiday Shoppers

A shopper clicked on your Black Friday email. They landed on your mobile site, ready to buy. A full-page interstitial pops up: “Download our app for a better experience!” They closed it. Lost sale: $150. Multiply that by thousands of clicks during peak shopping days, and you’re leaving serious money on the table. Most retailers […]

How Agencies Can Balance Local SEO and Paid Ads Using Hyperlocal Visibility Intelligence

Balancing Local SEO and Paid Ads Using Hyperlocal Visibility Intelligence

For agencies working with multi-location (MULO) brands, one of the hardest ongoing decisions is how to split resources between local SEO and paid media. The reality is this: local SEO and paid ads are not competing disciplines. They’re complementary, and the most effective agencies aren’t choosing between them — they’re deciding where each produces the […]

How To Explain AI Search Visibility to Agency Clients

How To Explain AI Search Visibility to Agency Clients

The rise of AI in search is happening fast — and once again, agencies are tasked with making sense of a major shift for their clients while the playbook is still being written. Most enterprise and multi-location clients already understand the fundamentals of traditional local SEO, like Google Business Profile optimization. But when you start […]

Latest Posts

Streets Ahead: YELP's AI Transformation, TikTok Search and Generative Optimization

Streets Ahead: YELP’s AI Transformation, TikTok Search and Generative Optimization

In this week’s Streets Ahead update, SOCi discusses Yelp’s AI transformation, TikTok’s search revolution and why Generative Optimization misses the point. Yelp’s AI Transformation: From Static Listings to Living Conversations The News Yelp’s 2025 Fall Product Release signaled a major leap toward an AI-driven future in local discovery. The update introduced more than 35 new […]

How Agencies Can Protect Multi-Location Brands from AI Visibility Gaps Local Falcon Streetfight

How Agencies Can Protect Multi-Location Brands from AI Visibility Gaps

For years, agencies helping multi-location brands with local SEO have wrestled with the same challenge: keeping potentially hundreds of listings, web pages, and other digital assets consistent. A few mismatched hours, conflicting service descriptions, or outdated images and reviews could cause one location to outperform another in local search. But in the AI search era, […]

Genius Sports Limited’s New-Found Audience Granularity

Genius Sports Limited’s New-Found Audience Granularity

Who are your fans? More specifically, who is your fan? Genius Sports Limited’s recent acquisition of Sports Innovation Lab, promises to make both scale and granularity possible when building an audience. Sports Innovation Lab is a data, analytics, and insights leader. Its research on fan behavior through its Fluid Fan™ Graph has helped global brands, […]

In-Game Ads Play the Long Game

In-Game Ads Play the Long Game

Just because someone is an avid gamer doesn’t make them impervious to DOOH advertising. In fact, it’s a great channel in which to reach them via geotargeting and complements the in-game advertising experience across devices. As always, DOOH is non-intrusive. So why does only 5% of ad spend target the immersive, highly focused user platform […]

MULO Brands With Soul Fall Pick: Neighborly

MULO Brands With Soul Fall Pick: Neighborly

What’s soulful about having a toilet unclogged or dust bunnies removed from under your bed? Neighborly, the fastest-growing home services company (with 19 brands in North America and $4B+ in revenue) prides itself on offering services along with soul throughout their business, building out a culture of caring and community. In fact, their recent convention was […]

Keen and Accretive: OOH Drives Hidden Growth

Keen and Accretive: OOH Drives Hidden Growth

In a media landscape dominated by search, social, and streaming, a new analysis from Keen Decision Systems and Accretive suggests marketers may be missing one of their most efficient levers for growth: out-of-home (OOH) advertising. The joint study reveals that OOH delivers a marginal ROI (mROI) of $7.58 … well above the average media mROI […]

Authentic Storytelling: Real-Life Scenarios Showcase Brand Values and Build Trust

Authentic Storytelling: Real-Life Scenarios Showcase Brand Values and Build Trust

When consumers question what to believe, brands that show (not just tell) who they are will stand out. Authentic storytelling isn’t a marketing trend but a strategic approach that builds trust through clarity, action, and proof. The strongest stories don’t come from scripts. They come from real people, real moments, and real values in action. […]

The Digital Ceiling Is Here - OOH Advertising Is Breaking Through

The Digital Ceiling Is Here – OOH Advertising Is Breaking Through

For years, marketers have been told to chase efficiency, driving budgets deeper into digital and social media. And for a while, that made sense. But efficiency has a ceiling, and today’s marketing ecosystem is hitting it hard. Digital feeds are oversaturated, audiences are fatigued, and the once-reliable growth engine of online marketing has plateaued. With […]

Andy Wiederhorn Returns to Fat Brands Leadership - Strategic Reset

Andy Wiederhorn Returns to Fat Brands

Sometimes stepping away from a role for a while gives leaders a whole new perspective on their company and its future. Andy Wiederhorn, CEO of Fat Brands, spent more than a year as an outside consultant and strategic advisor to the company. It allowed him an opportunity to focus on long-term strategy and capital allocation. […]

Spectrio and Screenverse Partner to Monetize Brand-Owned Screens

Spectrio and Screenverse Partner to Monetize Brand-Owned Screens

Spectrio announced a strategic partnership with Screenverse, one of the fastest-growing players in the programmatic digital out-of-home (DOOH) space. The collaboration, announced October 15, 2025, expands Spectrio’s capabilities by introducing programmatic ad monetization directly into its enterprise signage ecosystem, turning brand-owned screens into scalable media opportunities. For Spectrio, a long-time leader in digital signage and […]