News and Analysis
Paycom Taps NBA Star Jalen Williams to Put AI Answers Front and Center
B2B tech brands are increasingly turning to familiar faces to humanize complex software — and Paycom is leaning into that strategy with its latest campaign. The Oklahoma City–based HR and payroll platform has tapped Jalen Williams, an All-Star guard for the Oklahoma City Thunder, to headline its new “Answers” campaign, spotlighting how its IWant™ AI […]
VIOOH and Atmosphere TV Expand Programmatic Place-Based Streaming
Programmatic video advertising is moving beyond traditional digital boundaries and deeper into the physical world. With a newly announced partnership, VIOOH, the global digital out-of-home (DOOH) supply-side platform, is teaming up with Atmosphere TV to unlock programmatic access to the largest place-based streaming TV network built specifically for businesses. The partnership expands access to more […]
Neuro-Contextual Advertising Signals the Post-Cookie Future of Attention
As cookies and identifiers continue to fade, a new frontier is emerging in digital advertising—one powered not by who users are, but by how they feel. New research from Seedtag suggests that neuro-contextual advertising, which aligns ads with emotional context and intent rather than personal data, is driving significantly higher attention and engagement across CTV […]
Commentary
Intentional Marketing in the Age of AI: Smarter Strategy Choices for 2026
If 2025 has taught me one thing about AI, it’s that success won’t be about who uses the most. It will be about who uses it most intentionally. That’s why I want to take a step back from the marketing buzzwords. Before you jump into implementing any new AI solution in 2026, it’s vital to […]
Google AdX Agency Deals Shift Programmatic Dynamics – But Not Enough
Do Google’s recent concessions to agencies signal a new era of transparency in the programmatic ecosystem? After years of operating as a near-impenetrable fortress, Google’s AdX has begun offering direct discount deals with media agencies, signaling a willingness to change its traditionally rigid programmatic marketplace. Agencies have long sought to improve their relationships with supply-side platforms […]
The Top Challenges in Localization and How Brands Solve Them
For mission-driven brands, trust is everything. Yet a single poorly worded message or misplaced visual can unintentionally damage that trust—especially as awareness campaigns expand into new communities. Growth requires reach, but reach without localization and cultural relevance risks appearing inauthentic or disconnected from the people you want to serve. With 76% of people preferring information […]
Latest Posts
Plymouth Rock Launches Campaign for Northeast Region
Plymouth Rock Assurance, which provides homeowners and car insurance to customers in the Northeast, has a new ad campaign in which it advises customers to “keep calm and rock on,” a fairly reasonable directive, considering the vertical. North Carolina ad agency McKinney, created the campaign that is meant to support the idea that living in the Northeast […]
The App-or-Web Dilemma: Where Brands Should Steer Holiday Shoppers
A shopper clicked on your Black Friday email. They landed on your mobile site, ready to buy. A full-page interstitial pops up: “Download our app for a better experience!” They closed it. Lost sale: $150. Multiply that by thousands of clicks during peak shopping days, and you’re leaving serious money on the table. Most retailers […]
Balancing Local SEO and Paid Ads Using Hyperlocal Visibility Intelligence
For agencies working with multi-location (MULO) brands, one of the hardest ongoing decisions is how to split resources between local SEO and paid media. The reality is this: local SEO and paid ads are not competing disciplines. They’re complementary, and the most effective agencies aren’t choosing between them — they’re deciding where each produces the […]
StackAdapt Enhances the DOOH Process
StackAdapt has a new DOOH experience that replaces spreadsheets and static lists with real-time mapping that integrates Programmatic Guaranteed inventory access through both Broadsign and Vistar. Most DSPs typically integrate with only one. Under the improved system, advertisers will have greater transparency about pricing and availability to launch for reserved screens directly on the platform. […]
How To Explain AI Search Visibility to Agency Clients
The rise of AI in search is happening fast — and once again, agencies are tasked with making sense of a major shift for their clients while the playbook is still being written. Most enterprise and multi-location clients already understand the fundamentals of traditional local SEO, like Google Business Profile optimization. But when you start […]
Streets Ahead: Agentic Shopping, Reviews, and the Rise of Fresh Content
In this week’s Streets Ahead update, SOCi discusses Google’s agentic shopping move in AI-Driven commerce, review recency and volume driving local visibility, and freshness as the new authority in AI search Agentic Shopping: Google’s Next Move in AI-Driven Commerce The News Just in time for peak holiday spending, Google has rolled out agentic Shopping in […]
‘Short-Term Rental’ Season Is Upon Us
Have you ever just borrowed something from a store instead of outright buying it? Apparently, this behavior is widespread and known in the trade as a “short-term rental” or STR. The practice involves consumers buying goods such as houseware, electronics, and clothing, fully intending to return them for a refund from the store after use. […]
The Voice Revolution: New Wave of Call Assistants
There’s a quiet revolution underway in the world of business communication—one that I find impossible to ignore. The humble phone call: an interaction so often overlooked or underappreciated, has become a hotbed for innovation. At the center of this shift? Voice agents and call assistants, tech that’s quickly moving from novelty to necessity. We need […]
Locality Launches Audience Engine
Has Locality re-engineered the foundation of local advertising to deliver performance, precision, and transparency, at scale, for advertisers? That is certainly the objective of the local video solutions provider, which launched its Locality Audience Engine in collaboration with Lovelytics, Newton Research, and Databricks. Locality and its strategic partners seek to engage local audiences by integrating […]
Streets Ahead: Whitespark Local Ranking Factors and Local Lists in GBP
In this week’s Streets Ahead update, SOCi discusses 2026 Local Ranking Factors from Whitespark as well as local lists in Google Business Profiles 2026 Local Search Ranking Factors: Engagement, Credibility, and Connection The News Whitespark’s Local Search Ranking Factors report remains one of the industry’s most trusted indicators of what drives visibility in local search. […]



















































How Community-Focused Messaging Drives Loyalty for Multi-Location Brands