News and Analysis

Plymouth Rock Launches Campaign for Northeast Region

Plymouth Rock Launches Campaign for Northeast Region

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Plymouth Rock Assurance, which provides homeowners and car insurance to customers in the Northeast, has a new ad campaign in which it advises customers to “keep calm and rock on,” a fairly reasonable directive, considering the vertical. North Carolina ad agency McKinney, created the campaign that is meant to support the idea that living in the Northeast […]

StackAdapt Enhances the DOOH Process

StackAdapt Enhances the DOOH Process

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StackAdapt has a new DOOH experience that replaces spreadsheets and static lists with real-time mapping that integrates Programmatic Guaranteed inventory access through both Broadsign and Vistar. Most DSPs typically integrate with only one. Under the improved system, advertisers will have greater transparency about pricing and availability to launch for reserved screens directly on the platform. […]

Short-Term Rental Season Is Upon Us

‘Short-Term Rental’ Season Is Upon Us

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Have you ever just borrowed something from a store instead of outright buying it? Apparently, this behavior is widespread and known in the trade as a “short-term rental” or STR. The practice involves consumers buying goods such as houseware, electronics, and clothing, fully intending to return them for a refund from the store after use. […]

Commentary

How To Explain AI Search Visibility to Agency Clients

How To Explain AI Search Visibility to Agency Clients

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The rise of AI in search is happening fast — and once again, agencies are tasked with making sense of a major shift for their clients while the playbook is still being written. Most enterprise and multi-location clients already understand the fundamentals of traditional local SEO, like Google Business Profile optimization. But when you start […]

Agentic Shopping, Reviews, and the Rise of Fresh Content

Streets Ahead: Agentic Shopping, Reviews, and the Rise of Fresh Content

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In this week’s Streets Ahead update, SOCi discusses Google’s agentic shopping move in AI-Driven commerce, review recency and volume driving local visibility, and freshness as the new authority in AI search Agentic Shopping: Google’s Next Move in AI-Driven Commerce The News   Just in time for peak holiday spending, Google has rolled out agentic Shopping in […]

Streets Ahead: Whitespark Local Ranking Factors and Local Lists in GBP

Streets Ahead: Whitespark Local Ranking Factors and Local Lists in GBP

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In this week’s Streets Ahead update, SOCi discusses 2026 Local Ranking Factors from Whitespark as well as local lists in Google Business Profiles 2026 Local Search Ranking Factors: Engagement, Credibility, and Connection The News  Whitespark’s Local Search Ranking Factors report remains one of the industry’s most trusted indicators of what drives visibility in local search. […]

Latest Posts

Has the SWAS (Store-Within-Store) Model Hit the Brand Wall?

Has the SWAS (Store-Within-A-Store) Model Hit the Brand Wall?

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Retail brand partnerships are nothing new. Big-box retailers seeking new ways to drive traffic were drawn to the SWAS (store-within-a-store) model. In other words, retail brands that had their brick-and-mortar stores set up “outposts” in other well-known stores to bring new consumers through the doors and boost sales of the co-located brand, without the full […]

Translation Needs the Right Turn of Phrase

Translation Needs the Right Turn of Phrase

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Phrase is a language technology platform that combines advanced AI translation tools, workflow automation, and creative collaboration within a single environment built to answer the need for any and all global content needs across a business. Phrase has released a new wave of product innovations across global markets. Capabilities like Auto Adapt, Phrase Studio, the […]

Scaling Seasonal SEO Across Locations With AI Insights

Scaling Seasonal SEO Across Locations With AI Insights

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For multi-location brands, adapting to highly localized, seasonal shifts in consumer behavior is key to maximizing revenue. But when it comes to local SEO, it can be incredibly complex to manage strategies at scale across locations numbering in the double or triple digits. For marketers managing dozens or hundreds of locations, tracking these hyperlocal patterns […]

MULO Dozen: Fall Brands in Review

MULO Dozen: Fall Brands in Review

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Never a dull moment in the MULO (multi-location) brand ecosystem! And this fall has been no exception. From leadership changes to tech innovations, the retail, restaurant, service, and hospitality worlds are ever-changing! Private equity ownership of MULO brands is nothing new. As revealed in a recent press release, Freddy’s Frozen Custard & Steakburgers has been […]

No Cure for Rite Aid's Ills?

BUST: No Cure for Rite Aid’s Ills?

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Sometimes businesses, like people, simply don’t respond to health “treatment.”  Rite Aid may, sadly, be among those brands. Founded in 1962 (under the name “Thrift D Discount Center”), they were once the third-largest drugstore chain in the U.S., operating 1,200 locations. The category of health and wellness itself is still going strong, but in 2023, […]

Independent Agencies Are Getting Boxed Out of Adtech

Independent Agencies Are Getting Boxed Out of Adtech

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Adtech wasn’t built for the local shop on Main Street. It was built for the holding company on Madison Avenue. Independent agencies—fast-moving, deeply embedded in their communities, and focused on outcomes—have always punched above their weight. But today’s advertising infrastructure doesn’t support how they operate. From minimum spend requirements and opaque supply paths to bloated platforms […]

Halloween 2025 Begins and Results are Not Scary

Halloween 2025 Begins and Results are Not Scary

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“Summerween” is a term explored by Retail Next. You’ve probably noticed that Halloween pumpkins rapidly replaced flip-flops as early as July. It’s no wonder. The holiday results in as much as $12B in annual spending, and retailers are looking to get their share of the sales treat bag. A recent study  (reported in that RetailNext […]

StreetFight LIVE'25: 12 Trends & Disruptive Ideas To Watch

StreetFight LIVE’25: 12 Trends & Disruptive Ideas To Watch

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Street Fight LIVE 2025 attracted the best and the brightest thought leaders from across the MULO (multi-location) ecosystem.  We deliberately curated and invited a select, diverse group of dynamic senior executives from retail, restaurant, service, agency, and technology businesses to share their perspectives on the future trends and disruptive ideas for MULO brands in an […]

Streets Ahead: ChatGPT, AI-Generated meta descriptions and AI Mode reshaping search

Streets Ahead: ChatGPT, AI-Generated meta descriptions and AI Mode

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In this week’s Streets Ahead update, SOCi discusses OpenAI expanding the ChatGPT ecosystem, Google experimenting with AI-Generated meta descriptions in search results and Google’s AI Mode reshaping how people search OpenAI Expands ChatGPT’s Ecosystem The News  OpenAI has unveiled a major expansion of the ChatGPT experience with the launch of in-app integrations and a new […]

Survey: Voters Feel ‘Worse Off’ Compared to Early 2025

Survey: Voters Feel ‘Worse Off’ Compared to Early 2025

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President Donald Trump has a personality problem, according to the latest Voters Trend Report from Resonate, a technology company combines big data and psychographic survey studies to develop an understanding of consumer motivations. Survey responses found that half of respondents expressed dissatisfaction with his personal behavior. Only 13% are satisfied, leaving more than a third […]