News and Analysis

With Yext Integration, ShopKeep Looks Beyond Payment Processing

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More than 24,000 small businesses using an iPad-based point-of-sale system from ShopKeep now have access to online presence management tools from Yext, thanks to a new partnership between the two firms. The partnership raises the stakes in ShopKeep’s push to control a greater share of the SMB market.

Survey: Retail Associates Seek Mobile Tech to Defend Against E-Commerce

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According to the results of a new survey out this morning, nearly half of store associates say consumers are sometimes more knowledgeable about products than they are, but assistive mobile devices are helping these associates prevent customers from leaving their stores empty-handed and making their purchases online.

Street Fight Daily: Lord & Taylor Sells Online With Walmart, Retailers Embrace Smaller Stores

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Lord & Taylor Agrees to Start Selling on Walmart.com… Retailers Embrace Small-Format Stores in Age of E-Commerce… Marketing Budgets Ebb as Brands Demand Results…

Latest Posts

6 Ways SMBs Can Turn Social Media Fans Into Actual Customers

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Although 36% of SMBs have said acquiring and engaging new customers was their primary goal in using social media, according to a recent survey, only 39% said they were seeing ROI from their online activities. In an effort to solve the mystery and find out how merchants can turn online followers into customers, we consulted with the experts…

Can the New Model for News Be Found in Networks?

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“The old economic model is disintegrating faster than new alternatives are emerging,” former Seattle Times executive editor Mike Fancher told Street Fight. “While things seem to be falling apart, I am optimistic that new models will develop. Some will be for-profit; others will be non-profit or public. There may be new hybrid models as well. “

LBMA PODCAST: The Importance of Localization for Mobile Gaming

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In this week’s episode, hosts Rob Woodbridge and Asif Khan look at why Shazam could be the biggest retail enabler on the planet; can Foursquare discover a revenue source with version 6.0; and will Layar help print turn digital dimes into dollars and will you pay $360/year for WiFi in the car? Plus special guest Darya Trushkina, VP Business Development at Game Insight…

Street Fight Daily: Facebook’s Latent Local Threat, Why Reviews Trump Social

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A roundup of today’s big stories in hyperlocal content, commerce, and technology.Facebook Local Search’s Sleeping Giant, or Just Sleeping? (SearchEngineWatch)… Why Customer Reviews Trump Social-Media Marketing (Inc.)… Personalized Commerce: Coming to an Internet Near You (AdAge)…

Yipit Co-Founder: Hyperlocal Is Coming to Be Defined By ‘Marketplaces’

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“I think what would surprise most people is that the ‘daily deal’ industry is actually stable and increasing,” Jim Moran told Street Fight. “By this point the vast majority of revenue is driven by repeat customers, both on the consumer and the merchant size. One time users have moved on over a year ago, and the market will now grow as offer quality and user experience continues to improve. … The only thing surprising to me about the daily deal industry is that we still haven’t been able to agree on a better name for it.”

Study: 81% of Consumers Search for Restaurants on Mobile Apps

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A new report released by SinglePlatform and Chadwick Martin Bailey finds that more consumers have searched for a restaurant on their web browser in the past six months than have done so on a mobile app. Meanwhile, 75 percent of consumers said they were more likely to dine at a restaurant based on the results of their searches…

Case Study: KBP Foods Uses Loyalty App to Reach Millennials

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Customers between the ages of 18 and 34 are eating out less than they were five years ago, which is a major problem for executives like Anthony Gianino. The senior director of marketing at KBP Foods is trying everything in the book — including text message marketing, local print ads, and mobile loyalty apps — to reach his target demographic…

Street Fight Daily: Reviving Verticals, The Battle for Indoors

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A roundup of today’s big stories in hyperlocal content, commerce, and technology.CityGrid’s Finger Bets on Vertical Revival (Local Onliner)… The Battle for Indoors (Business Insider)… The Texas Tribune: Building a Model for Sustainable Local Journalism (Knight Foundation)…

Howard Owens on What It Takes to Sustain a Hyperlocal News Site

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“If there’s any clear message, it’s what I’ve been saying for the past four or five years: Starting and running a local news site is hard work,” says the Batavian editor and publisher. “You need a good model, a solid plan, the ability to work long hours and handle multiple disciplines and stick with it for years and years with no promise of ever striking it rich. If you can do that, you’re on the right track.”

TIMELINE: Two Years in Hyperlocal

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On the occasion of our second anniversary, we took a look at the events in hyperlocal since we launched in 2011. Then: All Groupon all the time. Now: Not so much. The evolution of the hyperlocal landscape charts the same path as any new industry, beginning with the pioneers who take risks to prove a model; replications on the idea; consolidation and contraction; entrenchment of the ideas and business models; and legacy companies who buy or build their way in. 2013: Still the wild west, and what a great frontier it is.