News and Analysis

Moe’s Seeks Personalization and Efficiency by Implementing Drive-Thru Kiosks

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Street Fight recently checked in with Darryl Nagao, franchise partner running thirty-three Moe’s locations, to find out how this restaurant chain is leveraging digital technologies to deliver the culinary variety of a fast-casual along with the efficiency of a QSR.

Foot Traffic Analysis Shows Height of Black Friday Retail Bump

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The 2017 holiday shopping season is off to a healthy start, with consumer spending on Black Friday reaching a record $5 billion. Data from ShopperTrak shows that traffic at brick-and-mortar stores decreased less than 1% from Black Friday last year, which is actually good news compared to what some analysts had been fearing.

Street Fight Daily: Shoppers Swarm to Social, Snapchat’s Redesign Goes Live

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… More Facebook and Instagram Users Discussed Last Weekend’s Shopping than Super Bowl… Snapchat Simplifies Design to Spur Use… Benchmark and Menlo Commit to Sell Shares of Uber to SoftBank…

Latest Posts

It’s Local Media That’s Broken, Not Hyperlocal

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In mid-sized cities across America for nearly 100 years, the daily newspaper was the purveyor of enterprise journalism, the opinion maker and a focal point for advertising. In many cities they were monopolies: they set the pricing for advertising, they promoted and punished political officials, and they decided the news cycle every day. But as digital has overtaken American life, mid-sized American newspapers have not kept pace…

LBMA Podcast: Domino’s, LevelUp, and UpOut’s Martin Shen

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In this week’s episode, hosts Rob Woodbridge and Asif Khan talk about Shazam’s background tagging; Domino’s delivers Pizza-smelling DVDs; UberMedia changes the rules in targeted ads with UberAds; LevelUp partners with NCR; The importance of customer feedback and engagement plus special guest Martin Shen, co-founder of UpOut…

Street Fight Daily: Waze Gets Social with Facebook, Spun Upgrades News App

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A roundup of today’s big stories in hyperlocal content, commerce, and technology.Postmates’ Local Delivery Service Hits New York City (HuffingtonPost)… Waze Mapping App Gets a Little More Social with Facebook Events (VentureBeat)… 70% Of Mobile QSR Campaigns Use Location Targeting (MediaPost)…

‘Indie’ Hyperlocals Share Their Secrets to Sustainability

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“Content remains king. So long as you don’t lose sight of that, much of the rest falls into place,” said Sheepshead Bites editor and publisher Ned Berke. “But, content doesn’t pay the bills, so we’re always looking at ways to improve the services we offer to merchant partners and other revenue opportunities…”

Case Study: Overcoming Obstacles When Redeeming Mobile Deals

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Digital offers have proven to be an effective driver for customer acquisition, but the infrastructure required to redeem mobile coupons is something that many businesses — and particularly local restaurants — still don’t have in place. Not having the mechanism to scan barcodes prevented Sea Island Restaurant Group from offering digital coupons at its eight Sea Island Shrimp House and Tiago’s Cabo Grille locations, until recently…

Street Fight Daily: Waze Talks Collapse, Wikipedia Launches ‘Nearby’

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A roundup of today’s big stories in hyperlocal content, commerce, and technology.Facebook Acquisition Talks With Waze Fall Apart (AllThingsD)… Wikipedia Debuts ‘Nearby’ Feature to Find Pages Around You (VentureBeat)… As Software Trumps Hardware In The World Of Payments, VeriFone Partners With CardSpring For Card-Linked Services (TechCrunch)…

Report: Pureplays Using Legacy Media as a Farm System for Sales Staff

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Local media companies need to do something to protect their digital sales assets or run the risk of losing them to pureplay web companies, according to a new report from Borrell Associates. Pureplays offer starting salaries in the range of $12,500 per year more than their nearest competitors, the local TV stations. The gap between starting pureplay sales people and those who work for newspapers is an incredible $21,000 more…

FiveStars Partners With Rogers in Canada, Launches ‘Vicinity’

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FiveStars and Canadian media giant Rogers Communications have launched a new local customer loyalty service called Vicinity, which represents the California-based company’s first foray into international markets….

Square’s Kimble: There’s ‘More Opportunity Than Obstacle’ in Payments Space

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San Francisco-based mobile payments company Square continues to grow at a rapid clip. Chuck Kimble, who heads up the company’s strategic partnerships, will be appearing on a panel next week in San Francisco at Street Fight Summit West, so we took the opportunity to catch up with him recently over email and find out more about how the company is planning to expand beyond its initial mandate mobile payments…

Local Video Copyrights in the Age of Online Virality

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We need to find a way to attach revenue-producing messages to videos, so that the Web can do its thing without hurting the incentive for local media companies to create such videos in the first place. And I’m not talking about attaching 30-second prerolls. It can be done, and we need to talk about it. The Web is not TV…