News and Analysis

What Alignable’s New Trust Ratings Mean for Loyalty Vendors

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Based on the results in Alignable’s 2018 Q1 Small Business Trust Index, the three least trusted categories of vendors include legal, hiring and people management, and loyalty and rewards. Alignable’s findings were based on Net Promoter Score ranges and averages for each products and services category.

With Visibility Manager, MomentFeed Optimizes the Local Data Foundation

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In a bid to provide multi-location brands with better insights into the health of their digital storefronts, the marketing and customer experience management platform MomentFeed is launching a new product dubbed Visibility Manager, the company announced this morning.

Street Fight Daily: Facebook to Elevate Local News, Amazon Go Shifts Retail Paradigms

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Facebook to Push More Local News Stories into Feed… How Amazon Go Will Drive Brands to Develop New Ways to Target Customers… Consumer Time Spent on Publisher Sites Fell in 2017…

Commentary

Check-Check-Check-Check-Check-Check in Everywhere

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That terrible choice you had to make every time you wanted to check in (which service do I use?? Brightkite? Foursquare?) has been tackled by a few different players of late, including Footfeed and Check.in. No longer do you have to pick your favorite child – a nanny-app will log you into all at once. But Footfeed will help you get proper credit for those checkins – hey, become mayor/king/sultan/boss of your fave coffee shop all at once…

P-U! (That’s PatchU to You, Kid)

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PatchWhen we started our journalism career in the late 1980s we slugged it out with other hungry coeds for the few slots open at the local paper. A better time was never had – headlong into the Romantic World of Newspapering, we were. Assigned lightweight stories, we tried to turn into much more than they were in hopes of getting attention and even a Page 1 position. (We should also mention this was when we first used a modem to transmit text of the college paper to the print shop – a sort of magical event in those days). FF a couple decades and the print side of the news business is the same: filling holes around ever-fewer ads. And they are still looking for free(ish), energetic college kids to not only pick up the scraps but also learn to create a better future of journalism. Enter stage center in a puff of magic smoke: PatchU from Patch.com…

Latest Posts

Conference Notebook: For SMBs, Content Marketing May Not Be So Easy

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Brands are lauded when they post or tweet the right thing at the right time — and many social media evangelists spread the gospel that in an always-on, interactive consumer culture small businesses need to do the same. But that line of thinking neglects the high costs associated with content creation, and ignores the problematic economics of content marketing for small businesses…

LBMA Podcast: Microsoft’s Nokia Buy, Gucci and Google Maps, and Moasis

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On the show: Nymi uses your heartbeat as a password; OnOurRadar enables on-the-ground reporting in emerging economies; Toopher uses location as authentication; Microsoft acquires Nokia but not the juicy parts; Plus our Mobile Minute with Chuck Martin on the emerging market for shopper segmentation based on device and special guest Ryan Golden of Moasis…

Street Fight Daily: More Users Share Location, Twitter Files For IPO

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A roundup of today’s big stories in hyperlocal content, commerce, and technologyThree quarters of smartphone users share their location, says study (MarketingLand)… Twitter Files for Initial Public Offering (Wall Street Journal)… Senator Asks Cellphone Carriers: What Exactly Do You Share With Government? (New York Times)…

AdMonsters to Tackle Digital Ad Challenges During Advertising Week

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Since the first banner ad appeared in 1994, just one thing has remained constant in digital advertising: change. On September 26 during Advertising Week in New York, OPS NY will bring together ad operations and media technology leaders to tackle challenges and work to navigate the latest shifts in our industry, while staying competitive and profitable. Click for a Street Fight discount…

Daily Voice Reports First ‘Unit’ Profitability (With an Asterisk)

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The regional hyperlocal news network Daily Voice says it has recorded its first “unit” profitability for operations covering its 41 sites in the hotly competitive suburban Connecticut and New York market. The profit — which does not include corporate costs — was a tiny $2,000 for August, according to CEO Carll Tucker. But it comes after the company burned through $18 million in four years and experienced near-death six months ago…

Conference Notebook: As Legacy Media Struggles to Adapt, Startups Shift to Software

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During BIA/Kelsey’s Leading in Local event in Austin Wednesday, executives from local media and yellow pages companies spoke about the challenge in weaning these companies off still-profitable, but doomed businesses, toward a higher-risk-and-lower-margin future…

Street Fight Daily: McDonald’s Tests Mobile Ordering, ‘Showrooming’ Threat Wanes

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A roundup of today’s big stories in hyperlocal content, commerce, and technology… McDonald’s Testing Mobile Order App for U.S. Stores (Business Insider)… Maybe Showrooming Isn’t Killing Retailers After All (Businessweek)… SMB Twitter Followers Show Devotion (eMarketer)…

Local Media Companies Need to Decentralize to Survive

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As applied to information technology, centralization is an error that needs correction. The concept of centralization is counterintuitive to the network, because the network sees every node as equal. The real business opportunities are all local, not in bundling everything together to create scale in order to accumulate digital pennies…

9 Ways Merchants Can Upgrade the In-Store Experience With Hyperlocal Tools

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If brick-and-mortar retailers want to compete with e-commerce competitors, they have to make the in-store shopping experience better for their customers. Nearly half (48%) of shoppers surveyed by Cisco said they are currently using, or would like to use, a smartphone to shop while inside a store. Here are nine ideas for how retailers can tackle the issue from top executives in the field of hyperlocal marketing…

Street Fight Daily: Apple’s NFC Alternative, Google Faces ‘Street View’ Lawsuit

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A roundup of today’s big stories in hyperlocal content, commerce, and technologyWith iBeacon, Apple is Going To Dump NFC (GigaOm)… Google Loses Appeal in Street View Privacy Case (Reuters)… Yelp’s Newest Weapon Against Fake Reviews: Lawsuits (BloombergBusinessweek)…