News and Analysis

LBMA Podcast: Extreme Networks, Facebook, Daimler AG

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This Week in Location Based Marketing is a weekly video podcast from the Location Based Marketing Association with Asif Khan, Rob Woodbridge & Aubriana Lopez. On the show: What3Words, Hold app, StubHub goes AR for Super Bowl, Amazon expands DASH, Clear Channel, Reebok “Get’s Pumped”, Acuity partners with Phunware.

Street Fight Daily: Benchmark’s Kalanick Suit Dismissed, IAB Releases Influencer Guidelines

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Benchmark’s Lawsuit Against Former Uber CEO Kalanick Dismissed (TechCrunch) It’s over. Benchmark’s lawsuit against former Uber CEO Travis Kalanick has now been dropped, ending one of the biggest VC-founder disputes in history. Street Culture: A Culture of Growth at PacketZoom (Street Fight) “Introducing [new employees] […]

Choice Hotels Reimagines Room Service with Delivery.com Partnership

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A new partnership between Choice Hotels and delivery.com is being seen as a sign of changing times within the hospitality industry. Delivery.com is now providing a “room service-like experience” for hotel guests at Choice Hotels, allowing guests to have orders from local restaurants delivered directly to their hotel locations.

Commentary

Ultra Local, Simplicity, Ego Lead the Way in 2011

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I thought I’d wait for the smoke to clear on all the 2011 tech prognostications before filing a few of my own. These are actually a bit less predictions than bankable trends. Their focus is on mobile but also the things around the edges that will make mobile-local interesting, scary, useful, intrusive and wonderful in the coming 363 days.

Simple Gets Simpler: Successful online and mobile experiences will become much closer to being intuitive than ever before, anticipating not the geek’s natural next clicks but the average Jane’s. I’m not talking about Web 2.X, with its big buttons, oversize input boxes and Ajax popovers but rather one action to the next dictated by the glassy smoothness of an inhale following and exhale. This is true behavioral anticipation leaving no room for confusion and no time for pause. Simple = successful…

7 Things I Want From My Phone for Christmas

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I’m a little weary of the “Holiday Tech Stuff” roundups, as I suspect are you, so let’s just leap right into what I’d demand from Cell-a-Claus and his App Elves, were he to ask.

I’ve been a goo… not horrible guy this year, Cell-a, really. And I’m not asking for anything current technology would not permit. So please bring me the following:

‘Location’ is at Apple’s iPhone Core (Patently Apple)

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The site Patently Apple has a rather interesting observation about some of the recent patent filings by Apple related to its iPhone. According to PA via records it has surface Apple is attacking the big and the small around geolocation, with technological tweaks and improvements (that are actually

quite complex) and practical setups to solving common human needs like “what am I about to pass on my trip to grandma’s that I might be interested in?”…

Latest Posts

Case Study: Lowe’s Builds On Mobile Strategy With In-Store Item Locators

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As consumers get savvier in the way they use mobile technology while shopping at brick-and-mortar stores, retailers are beginning to provide their own tools to combat the showrooming effect. For Lowe’s, that means offering mobile tools that shoppers can use to locate items in-store, scan barcodes, read product reviews, check out image galleries, and manage their own loyalty program accounts…

Street Fight Daily: Groupon Bolsters Events, nCrowd’s Acquisition Spree Continues

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A roundup of today’s big stories in hyperlocal content, commerce, and technologyGroupon Bolsters its Offerings With SideTour Deal (Wall Street Journal)… Still Clinging To The Daily Deals Dream? One (Very Active) Buyer Temains (PandoDaily)… Why Consumer Reports Says You Can’t Trust Angie’s List (Forbes)…

Calculating the ROI of Local Search Campaigns

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How can we calculate just how much return a given business can expect on the investment of time, money, or both into a local search campaign? For many business owners, it’s that type of dollars and cents calculation that will drive them to decide whether or not to move forward with a campaign. Other metrics are important but ultimately secondary to the bottom line…

Marketing to the ‘Happy’ Majority of SMBs

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The local search industry needs to offer more responsive solutions for the average small business owner. The industry can’t simply drive more leads — it has to drive more, better-qualified, and better-paying leads at profit margins that incentivize buy-in from a business consumer that demands all or nothing. Only by catering to the “disconnected and contented majority” can the industry push itself to the highest standard of usability and convenience…

Street Fight Daily: Google Wallet Expands, Square IPO ‘Eventual’

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A roundup of today’s big stories in hyperlocal content, commerce, and technologyGoogle Expands Digital Wallet Offering (Wall Street Journal)… Jack Dorsey: Square IPO Will Happen ‘Eventually’ (Mashable)… With Webvan’s Implosion as Cautionary Tale, Instacart Slowly Begins to Expand, Starting With Chicago (AllThingsD))…

8 Strategies for Selling Cloud-Based POS Systems to SMBs

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Cloud-based point-of-sale systems are an easy sell for vendors working with small businesses without existing mechanisms in place for handling transactions, but getting an established merchant who has already invested thousands of dollars in a legacy POS system to consider making the switch to mobile is a trickier proposition. So what is the secret to onboarding more merchants, including those who already have hardware POS systems in place? To find out, we spoke with several experts from the mPOS industry…

Upfront Digital Media CEO: Brands Looking for Hyperlocal, Niche Audiences

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Programmatic buying, which helps advertisers automate the ability to reach very specific audiences in particular locations with predictable costs, has become more and more popular among agencies and brands in the past few years. We spoke recently with Jonathon Shaevitz, the CEO of Upfront Digital Media, a programmatic ad platform, who explained how large brands and small businesses alike can use these new tools to target hyperlocal audiences…

Street Fight Daily: Revel Expands Into Stadiums, Yellow Pages Still Generating Cash

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A roundup of today’s big stories in hyperlocal content, commerce, and technologyRevel Extends Tablet POS Into Stadiums (ZDNet)… Dex Media: Too Soon to Close the Book on Yellow Pages Publisher (Wall Street Journal)… LivingSocial Executives Talk Hiring, Cybersecurity Attack and Profitability (Washington Post)…

ShopKeep CEO: I’ll Bet We Have More Brick-and-Mortar Installs Than Square

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Square might have the brand name and billionaire founder, but ShopKeep is making moves of its own. And the company’s chief executive, Jason Richelson, says that while Square dominates the dongle-touting mobile food truck crowd, there are as many, or more, small, brick-and-mortar businesses using the Shopkeep’s tablet point-of-sale system than its widely known competitor’s…

7 Local Logistics and Delivery Platforms for Restaurants

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Retailers can get away with one-day or two-day delivery timelines, but restaurants are held to a different standard. Meals need to be easy to order, easy to pay for, and they need to be delivered while they’re still hot. A number of local logistics vendors are stepping in with platforms meant to simplify the delivery process for restaurant owners, providing tools to manage and process orders digitally…