News and Analysis

Facebook Is Shedding Those Coveted Gen-Z Users

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Less than half of the American internet population between ages 12 and 17 will use the social network this year, a drop from the past few years.

Follow-Up Thoughts on the SMB Marketing/Operations Universe

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“Regardless of the right package, the key for both agencies and small businesses is to choose best-of-breed components in each galaxy that integrate with each other so that you can add relevant and profitable services over time,” David Mihm says to Mike Blumenthal in their bi-weekly column.

Dr. Soon-Shiong and His New ‘Patient,’ the L.A. Times: Will His Rx Be ‘Local’?

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My hunch is that Patrick Soon-Shiong will find that applying advanced technology to local news is not as challenging as conquering cancer, especially if he listens to what Angelinos say is their biggest concern by a wide margin – getting from their home to work or other day-to-day destinations.

Commentary

Healing What Ails Local

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Local has always been regarded as the sleeping giant in digital advertising, with so much heavy lifting required and so few solutions available at scale. But, at long last, a solution may be at hand. Local publishers are now participating in centralized, single point-of-entry buying platforms that give national brands the tools and data needed to buy premium local audiences with national scale.

Choosing a Data Partner for Local: What to Ask

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Jeff Wood is a guest author. To submit a guest post, go here.

With all of the talk about data in our industry, I’m surprised that so few of the people I talk to in the Local space have a true data strategy — one that gives them real control over their own data and, most importantly, access to this data for decision-making.

It’s the nature of Local that a publisher loses the scale of large network buys. However, you gain the value of a centralized audience. With granular data, a site focused on the hyperlocal market can quickly understand the value of small pockets of inventory, and make educated decisions around how to package and allocate that inventory for sale across appropriate channels.

It’s amazing how many people simply don’t know who owns the data collected on their sites.

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2011: The Year the Check-in Reached Puberty

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Michael Boland is a guest author. To submit a guest post, go here.

In the location wars of the past two years, one of the battle cries has been the need to continually innovate “beyond the check-in” — building things on top of the core check-in function, driven by evolving device capability and user demand (or boredom).

Companies have taken this in various directions — “checking in” to TV shows, for example. Sector leader Foursquare has dabbled in things like Superbowl check-ins.

At least week’s Where 2.0 conference in Santa Clara, California, Foursquare co-founder Dennis Crowley talked about how the check-in grows up even as it stays focused on “the relationship between people and places.”..

Latest Posts

Famous Footwear Integrates Mobile App With Digital Wallet, Rewards

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As shoppers grow more accustomed to using their smartphones to research products and search for coupons while shopping in-store, retailers are being forced to introduce their own branded mobile apps just to keep up. Famous Footwear is one of the latest retailers to jump onboard, with a mobile app that integrates with the company’s rewards program and provides shoppers with features meant to improve the in-store shopping experience…

Street Fight Daily: Foursquare’s Real-Time Recs, First Data (Re)Launches POS

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A roundup of today’s big stories in hyperlocal content, commerce, and technologyWith Real-Time Recommendations, Foursquare Checks Into Google And Apple’s Turf (ReadWrite)… First Data Quietly Buys Payments Startup Clover; Launches Point Of Sale Platform For Merchants (TechCrunch)… Google Now Cards Invade The New Google Maps (SearchEngineLand)…

Study: Digital Ad Revenues Grow As Mobile Accelerates

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Internet advertising revenues surged in the first half of 2013, reaching $20.1 billion on continued growth in the mobile sector, according to new study commissioned by the IAB, and conducted by PricewaterhouseCoopers. Mobile revenues, which include both smartphones and tablet media, more than doubled in Q1 and Q2, growing from $1.2 billion in 2012 to over $3 billion this year…

Groupon Updates BreadCrumb POS In Push To CRM

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Groupon has rolled out new features for its Breadcrumb point-of-sale (POS) app, adding Customer Relationship Management (CRM) capabilities to the product. The CRM features give merchants the opportunity to track customers by storing their contact information while analyzing purchase behaviors, helping Groupon connect its emergent POS tech to its marketing business…

Nokia Finding New Life In Location Services, Connected Car

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With its device business offloaded to Microsoft, Nokia has turned its focus to its services business, headlines by its location and commerce platform, HERE. Street Fight caught up recently with Nokia’s VP of connected car, Floris van de Klashorst, to discuss the opportunity the auto market presents the local marketing industry, the challenges facing developers, and the business case for auto and local tech…

In Search of the Checkout Pixel for Local

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Until recently, the “last mile” offline had been considered the most challenging step to solve for. But today, it’s increasingly where most of the action is happening. Consideration starts online, but picking up the sushi or the TV, or getting the bridal party fitted, occurs offline — and that involves not just more steps, but also more room for attribution. What was opaque previously is now fertile ground. The race is underway to plant flags at every step and, to make things interesting, with each flag planted consumer behavior is changing…

Street Fight Daily: PayPal’s (New) Way To Pay, AmEx Links To TripAdvisor

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A roundup of today’s big stories in hyperlocal content, commerce, and technologyPayPal, Aiming For Retail Ubiquity, Adds One More Way To Pay (ReadWrite)… Encouraging the Reviewers, Honestly (New York Times)… Google Moving Staff From Search To Its Payments Business In A New Push For Google Wallet (Business Insider)…

Constant Contact Rolls Out New Features For Contact Management Platform

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Constant Contact has upgraded its contact management platform, integrating the platform with its suite of online marketing tools. Additions to this platform include the ability to monitor growth tactics as well as enabling small businesses to expand their engagement with a “did not open” email report…

How Enterprise Brands Can Localize Social to Boost Relevance and Exposure

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By now, enterprise multi-location brands hopefully understand the importance of a local digital marketing strategy to ensure their many locations can easily be found online and help generate local leads. But following the lead of savvy marketers, it’s time they go further and create unique localized strategies specifically for social media. Here are a few of the most successful strategies…

6 Tools Merchants Can Use to Clean Up Location Data

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For 42% of adults, search engines have become the primary tool for finding local merchants and service providers. But what those consumers don’t always realize is that much of the information they’re finding can be incorrect or out of date. Here are six platforms helping merchants fight back by cleaning up their location data…