News and Analysis

Street Fight Daily: Legacy Retailers Struggle on Social, Insecurity Over Consumer Location Data

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Can Traditional Clothing Retailers Compete with Digital-Native Brands on Instagram?… SweetIQ Report Highlights Influence of Local Tech on Media Mix… Consumers’ Location Data Is Being Sold Without Their Knowledge…

Chatmeter Report Reveals Keys to Dominating Local Ratings

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A recent report by reputation management company Chatmeter shows how retailers focused on in-store experiences and customer service managed to come out on top in online reviews over the holiday season.

LBMA Podcast: Amazon Go, Mobiquity Goes Blockchain, Unacast raises $17.5M

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This Week in Location Based Marketing is a weekly video podcast from the Location Based Marketing Association with Asif Khan, Rob Woodbridge & Aubriana Lopez. On the show: Fazoli’s, Trump gets into food stamps, ESRI buys ClearTerra, and Localz.

Commentary

Why Don Draper Would Hate Hyperlocal

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Many brands are still stuck in the days of Don Draper, failing to see that the potential for a lasting bond is even greater with hyperlocal (and delivers better ROI). Campaigns on services like LevelUp, LivingSocial or Tackable have more resonance precisely because they are tied to where you are. They tap into your good feelings around, say, your favorite pizza place, a connection that doesn’t require the same kind of shaping by big media or advertising mavens.

Unpacking the Twisted Thinking of Small Business Self-Service Online

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Feeling “in control” is the most central need with merchant behavior. How can they feel in control of how they drive results with technology; how do they know if they are out-performing competition; and how do they know if customers are satisfied?

When Credit Card Companies Can’t Process Hyperlocal Risk

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If you are working with merchants in any capacity and processing payments for them, then you can probably expect credit card processors to give you a hard time. They might accept your account and then shut you down, or charge you prohibitive fees and cap the amount you can process, stifling growth…

Latest Posts

Hyperlocal Publishing: Who Stumbled, Who Was Nimble and What’s Next?

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The big story in hyperlocal publishing this year was the fall of corporate hyperlocal pureplays like Patch, and Everyblock — big bets that failed to reach sustainability. And so as we look to the New Year, a persistent question once again emerges for community news: when will publishers find a digital model that works?

LBMA Podcast: Highlight 2.0, and HomeSnap VP Lou Mintzer

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On the show: KLM launches LocalEyes; Capital One partners with Push Point Mobile; Apple files patent for restaurant ordering and reservations. Plus, the resource of the week looks at Twitter’s impact on Radio…

Street Fight Daily: Patch’s Biggest Blunder, NYC Embraces Mobile Payment

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology.Patch’s Biggest Blunder: Ignoring Cities (Forbes)… City Releases Bid for Pay-by-Phone Parking Meters (Politiker)… The Worst Mistake for Small Businesses to Continue in 2014 (Reuters)

Street Fight Staff and Friends Predict 2014’s Top Stories

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As 2013 winds down, it’s clear that the landscape in hyperlocal business has shifted significantly. Looking ahead, we’ve asked Street Fight staffers and a few friends who regularly contribute to the site to submit their prognostications for what’s to come in the next 12 months…

What We Learned About Local Merchants in 2013

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In Street Fight’s “2013 Report on the State of the Local Merchant,” merchants discussed what they’re looking for from hyperlocal vendors, and outlined the factors they look at when deciding where to spend their local marketing dollars…

Street Fight Daily: Uber CEO Taunts Critics, RetailMeNot’s Simple Success

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology.Uber CEO Taunts Price Critics, Points to Airline “Surge Pricing” (GigaOm)… RetailMeNot Wins the Holidays by Not Overthinking It (PandoDaily)… Mobile: Preparing for the Third and Final Wave (Wired)…

Lessons Learned From the ‘Daily Deal’

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According to a study conducted by Street Fight, the two most important factors for merchants evaluating hyperlocal marketing campaigns are the ability to attract new customers and ensure the right people are being targeted. Since daily deals are falling short in accomplishing this, what hyperlocal marketing avenues should local merchants explore?

Case Study: Tennessee Cafe Fends Off Daily Pitches From Hyperlocal Marketers

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“You can buy ads and you can post things on Facebook all day long, but unless somebody actually understands your passion and understands what you’re trying to do for the community, they’re not going to tell their friends,” says Reveille Joe Coffee’s Matthew O’Dell.

Street Fight Daily: Apple Buys Hyperlocal Startups, Booze Brands Align With Taxi Apps

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology.Apple Acquired Mapping Firm BroadMap, Location-infused Evernote Competitor Catch (9to5 Mac)… Free Rides: Booze Brands Align With Transportation Apps (AdAge)… Foursquare’s New Money Means Facebook Isn’t Everything (Wired)…

When Will Big Retail Rethink Point-of-Sale? Sooner Than You Think

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Revel Systems wants to bring the tablet-based point-of-sale model upstream and disrupt the entrenched cadre of existing business software providers, which generated billions in revenue last year. Revel’s founder Lisa Falzone, a Stanford grad and one-time hedge funder, spun the company out of an online ordering app in 2010. Since then, Falzone and her team have raised over $14 million in venture funding, and have activated over 5,000 accounts…