News and Analysis
#SFSNYC: Broadly CEO: Brick-and-Mortars Need to Become Messaging Centers
Phone calls and contact forms are dead, but what about websites? Not so much, said Josh Melick, CEO of Broadly, at Street Fight’s annual summit in New York Wednesday. With this trend showing no signs of stopping, websites—especially those of local businesses—need to become messaging centers.
#SFSNYC: The Growing Power of SMB OS
Until recently, brick-and-mortar shopping relied on the digital world for advertising functions and not much else. But now, local retail has a new digital arena—the full-service operating system. Three leaders in this expanding set of technological solutions for SMBs laid out the state of the field, known as SMB OS, at Street Fight Summit in New York Wednesday.
#SFSNYC: Making Conversational Interfaces the Frontline for Customer Interaction
The development of conversational language to interact with chatbots, digital assistants, smart devices, and other machines is changing the ways consumers make use of such platforms to find the information and services they want—and this change is only going to get more important for brands and local businesses to address.
Commentary
The Unique Position of Hyperlocal Publishers in a Real-Time Bidding World
RTB, by definition, is a digital advertising technology that lets marketers buy and publishers sell display ads dynamically, in real time, on an impression-by-impression basis. In this rapidly evolving world, publishers become relegated to a supply of cookies for marketers to target versus an audience targetable through the association of the publisher’s content and audience profiles. Here’s what’s needed for local publishers to unlock more ad inventory value in this environment…
What Hyperlocal Marketers Can Learn From Disney’s Wearable Devices
We talk a lot in the hyperlocal industry about what the future of offline marketing and commerce will look like. Mostly it would seem to involve taking the advantages of online marketing and shopping (customization, personalization, analytics, actionable CRM data, etc.) and bringing them into the real world of retail stores. Different players have been experimenting with different elements of this online-to-offline migration of technology, but the Walt Disney Company has really taken the ball and run with it…
Local Search for Events: The Great Missed Opportunity
My jumping off point for this week’s column is a recent post from Greg Sterling, where he observes that despite all the impressive innovation around local search in recent years, no one has launched a truly useful local events service. I have had this feeling for years and wasn’t sure if it was just me. But if Greg doesn’t know about a local events service that truly works, I think it’s fair to say one doesn’t exist. So pay attention, developers and entrepreneurs: local events need a killer app…
Latest Posts
Street Fight Daily: GoDaddy Gets Into Mobile Payments, Pandora’s Local Revenue
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Get Paid: GoDaddy Links With PayPal, Dwolla, Stripe For A Mobile & Web Payment Service (TechCrunch)… Pandora: More Than Half Our Revs Will Be Local In A Few Years (Marketing Land)… Taking Another Plunge into Digital News (USA Today)…
Street Fight Daily: Tech Helps Small Business, Inside Uber’s War Machine
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Startups’ Modern Tools Help Small Merchants Compete (New York Times)… Inside Uber’s Political War Machine (DailyBeast)… Airbnb CEO: Cities Are Becoming Villages (Atlantic)…
Street Fight Daily: Foursquare Charges Fees, Intuit’s M&A Machine
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Foursquare Will Start Charging the Heaviest Users of its Places Database (TheNextWeb)… With Its M&A Train Rolling, Intuit Looks to Prove the Big Company Can be a Good Home for Small Firms (Pando)… Apps Now Account for Half of All Digital Media Time (MarketingLand)…
Despite Many New Local News Sites, ‘Media Deserts’ Are a Stubborn Reality
More than 120 newspapers have shut down in the U.S. since 2008. Surviving papers have been forced to cut their local news budgets in the implosion of old media ad revenue. Hundreds of digital community news sites have been launched in the meantime, but journalist and educator Dr. Michelle Ferrier from the Scripps College of Communication at Ohio University says that millions of Americans have ended up in a “media desert.”
Is the U.K. Moving Ahead of the U.S. in Location Targeting?
If the American Revolution were fought based on technological powerhouses alone, we’d win in a heartbeat. Yet some advertisers in the U.K. are pulling off the sorts of campaigns that we only dream of here. It’s easy to chalk that up to the comparatively small size of the market, but that’s selling ourselves short. There’s no good reason that we can’t roll out the same location-based ad tech that has proven so successful in the U.K…
Street Fight Daily: Amazon Plans Grubhub Competitor, Google Moves to the Car
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Amazon Is Quietly Launching A Local Takeout Service To Rival Seamless And DeliveryHero (TechCrunch)… Google Moves to the Car with Android Auto (Recode)… Uber: The Great Disruptor of Pizza Delivery? (Fortune)…
How Retailers Can Bridge the Gap With Beacons
Using beacons, content can be delivered to a consumers’ mobile device that augments the shopping experience and bolsters the relevancy of the merchant’s real-time communications based on the consumer’s location and real-time behavior. As a result, the messaging can be perceived by the consumer less as “marketing” and more as “helpful.”
Street Fight’s Big 3
Street Fight Columns
Street Fight Categories
Scaling Seasonal SEO Across Locations With AI Insights