News and Analysis
How AR Will Fundamentally Change Search, Participating in an ‘Internet of Places’
Online-to-offline (O2O) commerce is one area where AR will find a home. Just think: Is there any better technology to unlock O2O commerce than one that literally melds physical and digital worlds? AR can shorten gaps in time and space that currently separate those interactions (e.g. search) from offline outcomes.
Commentary
Selling Search to Small Businesses
It’s no secret that national brands are investing heavily in local marketing and small and medium sized businesses (SMBs) are feeling the increased competitive pinch. After all, there are only so many people looking for a given product or service in one’s neighborhood. But while national brands will likely continue to dominate TV, print and radio advertising, digital marketing offers SMBs a rare opportunity to compete with national brands on equal footing…
What Local Publishers Can Learn From Starbucks
Publishers shouldn’t think about “what thing” they should do to make money, but rather “what experience am I delivering and how can I extend that experience thoughtfully?” If something adds value for readers, adds value for advertisers, and strengthens your other efforts then you should be doing it today…
How Online Review Sites Can Regain Consumers’ Trust
As long as there are economic incentives to create bogus reviews, unscrupulous people and businesses will continue to exploit the platforms that make it easy to deceive. For the local players seeking to help users in selecting a great business, use the offline world as a guide. Require an identity, build communities of real people sharing advice, and give legitimate customers a megaphone to honestly rate the service received…
Latest Posts
Gannett Papers Evolve to Avoid Becoming Publishing’s ‘Buggy Whips’
In the news media’s digitally focused 21st century, newspapers are often dismissed as an “industrial-age” product. But it’s not clear that they’ll become what whale oil was to the 19th century’s petroleum . For a macro-look at how this is playing out at Gannett, we caught up with the media giant’s SVP for News, Kate Marymont…
Making the Case for Ambient Services (Again)
The excitement around ambient services has faded as Highlight and others have failed to gain traction. But in many ways the ambient services that failed in 2011 and 2013 are poised for a comeback. Within the next few years, the technology will be in place to make these long sought-after scenarios a reality…
Street Fight Daily: Search’s Mobile Problem, Square Eyes Back-Office
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… First Half Ad Revenue: Search Dominates PC Ads But Not Mobile (Search Engine Land)… Square Testing New Payroll Product as Ambition Grows (Recode)… Gannett Earnings Strong, But Publishing Revenues Continue A Steep Slide (Poynter)…
Six Months After Spin-Off, Gimbal Continues to Grow
It’s been a busy few months for Gimbal, the beacon company formerly owned by Qualcomm. After being spun off from the tech giant in May, the company went on a hiring spree, bringing its team to more than 30 employees. Then earlier this month, the company entered into its first big partnership with push notification company Urban Airship…
Street Fight Daily: Foursquare’s First Brand Campaign, Apple Pay Arrives
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Foursquare’s First Brand Campaign Takes a Foodie Approach (AdWeek)… Google Releases Penguin 3.0 — First Penguin Update In Over A Year (Search Engine Land)… Square Encircled as Apple, PayPal Aim for Mobile Payments (Businessweek)…
Beyond Search: AI Visibility the New Growth Lever for MULO Brands