News and Analysis
MULO Brands With Soul: KINDR
This month, our “brand with soul” is not a MULO brand at all. It’s KindR, an organization committed to making workplaces kinder, which attracts the best talent and ensures retention and growth. The war for talent at MULO (multi-location) restaurant, retail, and service brands does not have to be a bloody battle. In fact, by […]
The MULO Dozen: March in Review
As we closed out March and the first quarter of 2025, here’s what CEOs were searching for: Although these vast critical issues are top-of-mind for business leaders, March as well as the first three months of the year were filled with strategies and decisions in the MULO (multi-location) ecosystem. AI, tariffs, and hiring freezes are […]
The Robot is Carrying Your Pizza: Timothy Tanksley Predicts the Future of MULO Serving
One of the biggest challenges bars and restaurants face today is finding skilled labor. Add to that the cost of overserving expensive cocktail ingredients (both in terms of product expense and product quality). Timothy Tanksley is the Director of Marketing at Richtech Robotics. At the Bar & Restaurant Expo, one of the company’s robots served us a […]
Commentary
Career Moves: Yahoo!, Semify, Chatmeter, TikTok, Snap and more
In Street Fight’s biweekly roundup of career moves, Kelly Benish looks at new faces at Yahoo!, Chatmeter, Blackberry, SEMify and more, anniversaries at Spokeo, PartnerStack and beyond and numerous opportunities at companies including TikTok, Snap and Seismic Tressie Lieberman is a Chief Marketing Executive with over 20 years of experience building the marketing engine behind […]
In the Age of AI, 3 Must-Have Skills for Digital Marketers
Everything changed in November 2022. That’s when OpenAI’s ChatGPT launched to the public, and having a clear understanding of how to harness generative AI instantly became a requirement for digital marketers around the globe. In the eight months since generative AI went mainstream, the field of digital marketing has undergone a metamorphosis. Marketers today find […]
From Google to Social to Generative AI: The Evolution of Search Journeys
Remember when search ads were just a bunch of blue links? Believe it or not, that wasn’t that long ago – when a mention of search conjured a near-identical image in everyone’s minds. If you asked 100 people to describe their search journeys today, you might get 100 different answers. Those answers would almost certainly […]
Latest Posts
BOOM: Retail Media According to Skai
We often use “BOOM” to identify a category or store brand that’s thriving. But BOOMing can also apply to trends in media buying and creative. So, for 2024 we’ve expanded the term to cover that as well, so MULO (multi-location) brands and the agencies that work with them can identify how to better reach consumers […]
‘Judge Beauty’ Wants this e.l.f. on Your Shelf
And the award for best non-sequitur in a Super Bowl ad this year goes to the TV personality known as Judge Judy: “Don’t pee on my leg and tell me it’s raining,” Judge Beauty said when learning a “defendant” claimed she needed to spend $92 on makeup products. The 30-second spot, “Judge Beauty,” was from […]
Retail Bankruptcies: Life in the ‘Express’ Lane
Business and retail media are filled with stories of companies that are in the express lane towards restructuring and holding huge sales on their way toward bankruptcy. It has become such a popular topic of speculation that one online source even gives odds of bankruptcy filing. Over the past week, the media was placing odds […]
BOOM or BUST? Will the Mega MULO Crafts Store Survive?
As tech-centric as the world has become, handcrafts are still alive and well! Just look at Etsy, which has been steadily growing. Although the MULO (multi-location) crafts industry is not unraveling like an unfortunate knitting project, online competition has put a pin prick into big box store revenues. The pandemic also eliminated many in-store events. Just […]
How to Increase Social Media Engagement in 2024
Brands have a bigger marketing challenge today arguably than ever before because consumers are more skeptical about advertising than previously. Not only are they turning away from brand-created content on social media, but most of them also no longer trust influencers. That’s why increasing social media engagement and using social media effectively to promote brands […]
Opterus Puts the ‘Opps’ in Franchise Operations
If you are a pet owner who resides in California, your pet’s needs will differ to some degree compared to those of a pet owner in the Northeast. For example, the fundamental level of care can change based on local weather differences, explained Gary Stonell, SVP Sales & Operations at Opterus, a SaaS-based company that […]
The Demise of Third-Party Cookies is CTV’s Opportunity to Shine
On January 4th, we finally reached the beginning of the end of third-party cookies (for real this time?) On that date, Google Chrome began removing 3rd party cookies from 1% of traffic. By the end of the year, 3rd party cookies will be completely eliminated from Chrome and opening a new opportunity for CTV. This […]
AtData Launches a New E-mail Marketing Tool
E-mail marketing is not dead. It’s on the upswing. A whopping 362 billion (yes, billion) e-mails are expected to be sent EVERY DAY in 2024. But how do brands ensure the health of their e-mail marketing campaigns and ensure that their budgets are going toward those people not likely to simply dump your precious message […]
Navigating the Post-Cookie Landscape: Challenges and Opportunities for Brands
Google’s long-awaited post-cookie world is now here, with the company officially turning off cookies for 1% of Chrome users last month. The loss of third-party cookies means that brands will lose one of the most frequently used ways to identify potential target audiences on the open web. Post-cookie, brands will have to find different ways […]
MULO Grows Up
What the heck is MULO anyway? MULO refers to multi-location businesses. They could be run by a corporate entity or franchises. MULO brands may be retailers, restaurants, health and wellness entities, personal services (like tutoring, tax prep, ear piercing, hair styling, or even podcasting) or even entertainment centers like those offering pickleball, golf, and baseball. […]
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