News and Analysis
Why Are Retailers Hesitant to Explore Omnichannel Opportunities?
More than 90% of shoppers combine digital and physical channels on the path to purchase, and four in 10 online shoppers are using buy-online, pick-up-in-store (BOPIS) checkout options. But the big news coming out of the 2018 holiday season isn’t how many shoppers are taking advantage of online-to-offline fulfillment. It’s how few retailers are offering it.
Study: SEO Suffers From Lack of Context
Consumers frequently use the same terms in different ways, making it a challenge for marketers to accurately understand their online queries. Professors Jia Liu and Olivier Toubia found that digital marketers are at a distinct disadvantage as they attempt to infer content in quantifiable ways.
On Google, Hyperlocal Listing Strategy is Key to Brick-and-Mortar Success
Called “How to Survive in Google’s Local Search Ecosystem,” GMB senior product manager Steven Chen’s talk at Brandify’s annual conference emphasized the importance of a hyperlocal listing strategy in which multi-location brands empower franchisees to take ownership of their own user-facing information.
Commentary
Targeting Consumers on the Holiday Purchase Path Means Reducing Friction
Around the holidays, consumers tend to spend a lot more time on multiple devices, altering standard shopping habits and behaviors. This means brands and businesses need to ensure they are accurately and competitively represented in search, social, and mobile channels, and that social engagement and advertising efforts are properly targeted to the right consumers at the right times.
Retail, Restaurants, and Roofers: Where Does On-Demand Work (and Not)?
A year into the on-demand revolution, the question persists: Where’s it going next? So far, it’s gone into nearly every local vertical, but there are still areas with the right conditions for on-demand models to take root, some of which remain underdeveloped. These include higher-end professional services like lawyers and doctors, project-based work like design and writing, and, of course, SMBs, especially when it comes to local marketing and advertising.
Report: Executive Survey on Hyperlocal Tech and Tactics
What’s on the mind of technology and marketing suppliers targeting the connected local economy? They’re keen on mobile — perhaps too keen — but struggling with their own companies’ brand awareness. The dichotomy between small businesses and national chains that sell locally is profound, and presents difficult challenges in scaling to support either, let alone both, according to Street Fight Insights analysis.
Latest Posts
LBMA Podcast: Google Gets Into Beacons, Amazon Turns 20
On the show: Spotify’s musical map of the world; Enplug’s digital signage app marketplace; CrispMedia partners with Taste Of Home for hyperlocal content in grocery stores; Swrve and Plot Projects partner; NTT DoCoMo helps us shop with our eyes. Special guest is Ian Dallimore, Director of Innovation and Digital Strategy for Lamar.
Sponsored Content: Duplicate Listings Are Killing Your Business
Duplicate listings are one of the most common data problems plaguing small businesses and Fortune 500 companies alike. They can confuse potential customers, and cause your clients to lose business. But many marketers are uncertain about how duplicates are created, the problem they cause, and how best to address them.
Street Fight Daily: Auto Makers Move to Buy Nokia Mapping, Yahoo’s Q2 Struggles
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Audi, BMW, and Daimler Near Deal to Buy Nokia Mapping Service (Wall Street Journal)… Yahoo Posts Loss, Despite Rise in Its Display Ad Business (New York Times)… Amazon Expands Home Services to 15 Cities in Pursuit of Growth (Bloomberg)…
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Streets Ahead: Google Chat, and Instagram Reels