News and Analysis

Starbucks Partners with Uber to Launch On-Demand Delivery at 2,000 Locations

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Starbucks announced on Friday that it’s partnering with Uber to launch on-demand delivery at 2,000 locations. The partnership is a sign of the “near me” local search era for retail, one in which proximity and convenience have become paramount, outweighing even loyalty.

Efficacy of Google Posts Drops Following Relegation to Bottom of Knowledge Panel

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Following a seemingly arbitrary choice on Google’s part to move Posts to the bottom of the Knowledge Panel, their efficacy in boosting businesses’ local search presence seems to be dropping.

Retail as a Service: Amazon will Create (and Destroy) with Cashierless Checkout Solution

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Mike Boland: The innovation including and surrounding cashierless checkout goes beyond payments to affect a broader set of functions like supply chain, inventory management, and store layouts. It’s like a retail toolkit in a box, with cash-flow friendly pricing, à la SaaS. You may have heard of it: It’s called retail as a service (RaaS), and it could transform the next decade of retail. Amazon will lead the way.

Commentary

Is Apple Quietly Assembling an SMB Trojan Horse?

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Apple is co-promoting Square’s NFC reader for SMBs. and selling the readers in Apple Stores. The $49 reader accepts Apple Pay, which significantly lowers the barrier for SMBs to get in the game. The move should boost Apple Pay, but there also may be much bigger ambitions to lock in market share in new areas.

How the SMB/Local Advertising Community Can Avoid ‘Bad Ads’

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Google’s recent “Better Ads” report demonstrates that while digital is a great channel for reaching consumers, a positive experience is perhaps the most crucial component of a successful ad campaign, especially for advertisers using programmatic to buy and serve their ads.

Understanding the Context of Local Advertising’s Supply and Demand

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The current election cycle, if nothing else, has demonstrated the importance of context in the supply and demand of local media. In this type of market, the early bird gets the worm. Consumer brands are learning this lesson the hard way and getting shut out of local opportunities that otherwise might have been available.

Latest Posts

The Not-So-Low-Hanging Fruit: Why the Local Market Remains Elusive

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“The great challenge of winning the local market boils down to balancing sufficient reach and scale with specificity,” writes Noah Elkin, who is joining Street Fight today as managing editor. “It turns out thinking globally and acting locally isn’t always easy — as a consumer or a marketer.”

M&A Report: A Long, Hard Look at Loyalty Programs

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Loyalty encompasses more than just promotions and punchcards. Tech companies that connect the data dots and create meaningful, accurate consumer personas that explain why we as consumers are loyal to a brand (not a promotion) should be able to parlay that information into new revenue per customer.

Case Study: Bay Area Café Opts for Full-Service Social Management

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Keeping on top of the endless stream of reviews posted on Yelp, Facebook, Twitter, and TripAdvisor each day can be time-consuming for a busy small business owner. Responding to negative reviews can be emotionally draining, as well, so Brian Wilson decided to take another route.

Street Fight Daily: Uber’s Big E-commerce Push, Amazon’s Restaurants Division Hires Staff

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Report: Uber to Begin E-commerce Deliveries Soon (The Next Web)… Amazon Hiring Staff for New Restaurant Division in Seattle, New York (Recode)… Once-Troubled Hyperlocal News Brand Patch Expands to Austin; Here’s the How and Why (Austin Business Journal)…

How Local Marketers Can Harness the Internet of Things

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The Internet of Things (IoT) is rapidly finding its way into more and more aspects of our lives — and that’s good news for local marketers. This evolving market is expected to grow to $1.7 trillion by 2020.

Raise Report: Grand Rounds, iZettle, Yummly Secure Fresh Funding

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Every two weeks we round up some of the biggest fundraises taking place in hyperlocal marketing, commerce, and tech. In this edition, new investments include new funding for Narvar, Pronto, Zirx and Databox.

LBMA Podcast: WeChat Partners With Uniqlo, Square Teams Up With Apple

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On the show: Kagulu tells everyone the value of your car; Verizon makes dumb cars a little smarter; and Shazam your vodka. Plus industry news about United Airlines, Macy’s Blue Bite and the Gap.

Street Fight Daily: AOL Buys Millennial Media, Facebook Serves As Forum to Buy and Sell Goods

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… AOL Buys Mobile Marketer Millennial Media for Roughly $240 Million (Marketing Land)… Facebook Advances Bazaar Ambitions (Wall Street Journal)… A New App With 2 Million Users Just Raised $100 Million to Take On eBay (Fortune)…

Wigo CEO: ‘The College Market Is a Beautiful Place to Start Something’

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The college meetup app, which boasted a valuation of $14 million earlier this year, capitalizes on the ubiquity of smartphones among students as well as that group’s propensity to party — aiming to put students looking for a night out in touch with each other.

On 2nd Birthday, Fast-Growing ‘Indie’ San Angelo Live Clicks Its Spurs

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Joe Hyde, founder and publisher of San Angelo Live, is seeing his independent community news site in West Texas hit $60,000 in monthly ad revenue. And on its second anniversary, the site continues to attract more unique visitors than the site of its 131-year-old “legacy” competitor.