News and Analysis
Report: Education of SMB Marketers a Glaring Hole in Vendor Approaches
The disconnect between how vendors think they are supporting and educating their clients, and how those clients actually feel they are being supported, can be alarming. BrandMuscle’s report found that local marketers are hungry for marketing knowledge, and yet 18% believe they get “little to no support” from the agencies or marketing teams with which they work. Twenty-eight percent say they get “check-the-box support,” which is still insufficient.
Toast Raises $250M, Securing Lead Position in Restaurant Management Software
Restaurant management software provider Toast announced $250 million in additional funding on Monday, valuing the firm at $2.7 billion and cementing its lead position in the SaaS market for restaurants. TCV and Tiger Global Management led the Series E round.
Within 24 Hours, Further Signs That HUD’s Facebook Probe Could Upend Digital Ad Industry
What’s at stake in the Facebook housing discrimination probe and related investigations into Google and Twitter is whether the dissemination of online content—the news, product recommendations, advertising campaigns of all kinds, and entertainment—can and should be permitted on the basis of data collected on users’ personal characteristics and past behaviors. Should organizations, in industries as varied as entertainment, apparel, tech, and education, be permitted to use evolving technology to predict whom ads should target and thus who should see the content promoting Berkeley’s MBA program, the new housing development in Long Island City, or the hip sunglasses Warby Parker will never get me to buy? How does past human behavior and long-term inequality in various groups’ access to privileged resources shape ad targeting and the technology that automates it, and can the tech industry reach beyond those limitations to open up new futures instead of capitalizing on and reinforcing historical distinctions?
The news this week of the Trump administration’s first charges filed against a major tech company is the first step on our path to finding out.
Commentary
5 Steps to Identifying the Channel Partners That Will Grow Your Business
It’s no surprise they call the golden rule of channel sales the 90/10 rule where 90% of the sales are going to come from 10% of your partners. The best approach to this problem is to come up with frameworks you can use to focus on those most likely to end up in the winner bucket.
Super Retailers Face Super Location Data Problems
Managing location data across hundreds and thousands of locations requires dedicated resources to scale the data and change it. Just as importantly, a business must treat location data as a competitive asset, organized and managed like inventory.
Is Google Shrinking the Local Pack?
The reduction of local search real estate represents a huge challenge to marketers, who must work even harder to ensure their clients’ listings can compete in a shrinking field. It also suggests that a strategy combining organic and paid efforts is becoming ever more important.
Latest Posts
Do You Bing? If Not, It’s Time to Start
Microsoft recently announced that Bing turned its first profit since being launched in 2009. The company continues to extend its reach, grow its share of the search market, and add features that make it a stronger commerce tool. The question businesses should be asking is not whether Bing will catch up to Google, but whether they view Bing as a critical publisher to improve the reach of their location data.
Street Fight Daily: Amazon Food Delivery Expanding to More Major Cities, Google Maps Goes Offline
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Amazon Plans to Roll Out Restaurant Delivery in Cities Across the Country (Recode)… Google Maps Is Adding Offline Navigation and Search (The Verge)… Brand Advertising in Programmatic Era Fattens Margins for Big E-tailers (Ad Age)…
Dealmakers: Growth Hacking with Sales Automation Technology
We tend to think of fragmentation as a major hurdle, but it means opportunities as well — to leverage content, data, and analytics to create an efficient, effective lead pipeline. Investors are turning their attention to this opportunity, pouring money into and acquiring companies that facilitate sales and marketing automation. What distinguishes the companies receiving investment dollars this year is that they uniquely embrace the concept of “growth hacking.”
6 Tools Restaurants Can Use to Accept Mobile Orders
The mobile ordering landscape is quickly evolving, with increases in consumer demand fueling the growth. Even independently owned restaurants with just one or two locations are feeling the push to offer their customers mobile ordering. Here are six platforms restaurant owners can use to meet the demand.
Street Fight Daily: Google and Flipkart Partner to Eliminate Apps, Groupon’s Ideel Takes a Hit
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… With a Mobile Website Like An App, Flipkart Takes a Swipe at Apple (New York Times)… Groupon Site Ideel to Pack Up and Ship Out of New York (Crain’s New York Business)… Legacy Retailers Struggle to Ramp Up Mobile Marketing (Ad Age)…
#SFSNYC VIDEO: Smartphones Will Make the Connected Store a Reality
Implementing technology in retail environments as means of “saving” brick-and-mortar stores has been a consistent theme in recent years. But consumers have sent a clear message that the connected store can’t be about technology for technology’s sake. Smartphones’ increasingly central role in the shopping process, from research to purchase, makes them the logical link between connected shoppers and connected stores.
Franchises Make Scale Profitable for TAPinto.net’s Two-State Network
TAPinto.net has taken its New Jersey-centered franchise model for community news to adjacent and competitive Westchester and Putnam Counties in New York State’s heavily suburban Lower Hudson Valley. In this Q&A, founder and CEO Mike Shapiro explains how he’s been able to scale his seven-year-old community network through franchising, and do it largely through self-financing.
Street Fight Daily: A Deep Dive into the Yahoo-Google Partnership, Square’s IPO Struggles
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… What Does Yahoo’s New Google Partnership Mean for SEO’s Future? (Search Engine Land)… Square, Facing a Chilly Market, Persists in Pursuing IPO (New York Times)… Pinterest Sharpens Its Visual-Search Skills (Wall Street Journal)…
Openings and New Hires at Groupon, Rocket Fuel, and Xaxis
Every two weeks, Geoff Michener covers some of the latest job changes taking place in this dynamic industry. In this week’s column, Groupon appoints another new CEO, Xaxis spinoff Light Reaction gains a vice president of global operations, and programmatic leader Rocket Fuel adds political veterans in anticipation of new online ad spending for the 2016 election cycle.
DC Startup Fundrise Is Redefining How We Invest in Real Estate
Major real estate development projects like Manhattan’s 3 World Trade Center cost billions, and budget overruns often delay construction. Enter Fundrise: The company’s technology opens doors for individuals who want to invest in local real estate developments, but maybe don’t have millions of dollars lying around. Fundrise has seen 1,500 percent growth in deal volume since May 2014.
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