News and Analysis
Kroger CEO Offers Closer Look at Grocery Giant’s Tech Innovation at NRF 2019
Among Kroger’s latest innovation is a partnership with online grocer Ocado. Kroger is licensing Ocado’s technology—the only grocer in the United States to do so—in order to benefit from its digital-native mastery of automated warehouse operations and on-demand delivery. The company will be expanding its number of warehouses powered by Ocado’s technology in 2019.
How Savvy Brands Are Getting Mobile Offers Into the Hands of Consumers
“For brick-and-mortar businesses, the focus on driving foot traffic through mobile couponing is even more important due to the convenience of online shopping. We see mobile coupon platforms becoming ubiquitous and affordable for even small businesses to create, design, and distribute their own coupons,” Katie Wilson, CEO of TapOnIt and a digital advertising veteran, tells our senior editor Stephanie Miles.
Latest Posts
LBMA Podcast: Eatsa Removes Waiters from the Restaurant, Coke-moji Happiness Experiment, Oscar Mayer…Matchmaker?
On the show: Eatsa removes waiters from the restaurant; Coke-moji Happiness Experiment; Oscar Mayer is your new…matchmaker?; Fujitsu partners with iProximity; Panama does location-based video sharing; Goodwill’s goBIN. Plus, news from Thinknear, Starbucks, Canadian Tire, and Mobiquity and Mobeam, and Rob’s new gig as VP of marketing at Foko.
Street Fight Daily: The Future of Search, Button’s Big Mobile Commerce Partnerships
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Looking Ahead: The New Search Landscape (Search Engine Land)… Mobile Startup Button Inks Airbnb, Ticketmaster Deals to Link Bookings to Other Apps (Recode)… Microsoft’s New Windows Phone App Lets You Recommend Home Maintenance Services to Friends (The Next Web)…
Four Local Marketing Strategies to Boost Same-Store Sales
Company success often rises and falls on the ability to deliver same-store sales increases, so multi-unit brands spend a lot of energy managing around this core metric. But it’s difficult to drive local success at scale with a one-size-fits-all approach. Here’s a list of four creative strategies (and associated tactics) that local stores can implement to boost their overall performance.
6 Tools for Tracking Business Competitors
Every business owner wants to know the competition’s secret sauce. Now, merchants who are interested in tracking their competitors can let technology do some of the work. Competitive analysis tools allow local business owners to understand what neighboring merchants are doing right through their digital marketing and on social media to get people through the door. Here are six examples of platforms that businesses can use.
Street Fight Daily: Twitter Launches ‘Buy’ Button, AOL’s Armstrong Ready to Fight Ad Blocking
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Twitter Makes ‘Buy’ Button Widely Available (New York Times)… Tim Armstrong Says AOL Is in the ‘Best Position’ to Fight Ad Blocking (Adweek)… Sources: Jack Dorsey Expected to Be Named Permanent Twitter CEO (Recode)…
Yext Gets in the Customer Engagement Xone
Fast-growing Yext is broadening its suite of location-based targeting products with the launch this week of Xone, a beacon-based program for businesses to engage in-store consumers with relevant content. Xone’s central feature is Tips, which enables businesses to customize and deliver messages to smartphone users who pass within range of an in-store Xone Beacon.
Whither the Search Engine in the Age of Mobile?
The path to purchase ceased being linear some time ago, probably as soon as online-to-offline became a standard part of the marketing lexicon. But as mobile has begun to wield increasing influence over the shopping process — at home, on the go, and in-store — the path has grown even more convoluted. The latest evidence comes from a new study conducted by International Data Corporation (IDC) on behalf of YP.
ReachLocal’s Rowlands: In Order to Stay Relevant with Your Market, You Have No Choice But to Broaden
“A lot of companies started with a one-product solution — ReachLocal in search and other companies in email marketing or social. But our customers’ needs evolved, and they needed more than that one product. In order to stay relevant with your market, you have no choice but to broaden,” said ReachLocal CEO Sharon Rowlands about the pressure to offer a full suite of services.
Street Fight Daily: Facebook Wants Your TV Ad Budget, Are Ad Blockers ‘Highway Robbers?’
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Why Sheryl Sandberg Says Big Brands Should Spend Their TV Ad Budgets on Facebook (Adweek)… Ad Blocking Companies Are Like Highway Robbers, IAB Says (Wall Street Journal)… Instacart Hires Its First CFO (TechCrunch)…
Case Study: Coffee Shop Leverages Dayparting to Perk Up Afternoon Lull
Walk into any coffee shop in the late afternoon and you probably won’t have a problem finding an open table. That afternoon lull can be tough to overcome. At Sunshine Coffee Roasters in Northern California, owner Mike Doherty’s approach adds a shot of technology to established customer outreach tactics. He relies on his cloud-based POS system, ShopKeep, for the majority of his promotional work and business management.
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