News and Analysis
Consumer Dollars Are Up for Grabs—If Retailers Can Master the Basics
To maintain the business of today’s consumers, consistency is key. Just under 70% of respondents said they’re less likely to return to a store after just one subpar experience. As for what earns a shopper’s approval, only 19% of consumers said they seek out food or entertainment from stores. More important are fundamental technical capabilities like mobile app integration and access to WiFi. Two thirds of shoppers even said retailers are too focused on experimental tech and should pay more attention to the building blocks of good retail strategy.
Consumers Hungry for New Content Discovery Channels on Mobile
The content consumers are craving is personalized and brief. Over 40% said they would like content experiences between 15 and 30 seconds, and another 26% favored engagement somewhere between 30 and 90 seconds. Despite amplified privacy concerns of late, 68% indicated a willingness to trade some personal information in exchange for content tailored to their interests.
Brands still trigger-happy on mobile push notifications may want to reconsider. Twenty-five percent of respondents ranked them as their least liked content delivery method among current and future modes of discovery.
Does Influencer Marketing Have a Transparency Problem?
Although the average share of budgets spent on influencer marketing is just 10%, that figure is growing as visual platforms like Instagram, Snapchat, and Pinterest see explosive growth.
The problem? Brands are often focusing on misleading vanity metrics in an attempt to justify those investments. For example, many marketers track follower counts as a primary indicator for determining brand and influencer partnerships. Growing evidence shows that follower counts do not equate to true impressions or reach data, giving brands a false sense of how their campaigns are performing.
Commentary
How Apple’s iOS 10 Enables Location Marketing On-Demand
The company unleashed a slew of features with iOS 10, such as the ability to transcribe phone messages automatically. Three features in particular give businesses a glimpse at how the customer journey continues to increase in velocity.
How Apple’s Subtle AR Play Could Impact Local: Sights and Sounds
Apple just entered augmented reality, without anyone really noticing. Though the iPhone 7 was met with a collective ‘meh,’ the real impact is below the surface, where the world’s biggest company collides with tech’s biggest opportunity.
Taking Proximity Tech Beyond Promotional Offers
Once a beacon program is successful with promotions, many retailers think they only need to maintain what they have. But the technology also affords retailers a number of other opportunities to reach and engage with customers beyond simply delivering offers.
Latest Posts
LBMA Podcast: WayRay’s Holographic Navigation System, Samsung Makes Holiday Piano Out of Tablets
On the show: WayRay launches the world’s first holographic navigation system; Samsung fashions a holiday piano out of 112 tablets; Membo — the Yik Yak for local discovery; Moz partners with NavAds BV; Netflix socks turn your TV off if you fall asleep. Plus, news from Factual; Mondelez; Facebook and Uber; JCPenney; and Best Buy.
Street Fight Daily: Why Groupon Should Go Private, the Evolution and Future of Google Now
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Why Groupon Needs to Go Private to Rebuild Its Vision (TechCrunch)… In 2015, Google’s Personal Assistant Broke Out of Its Shell. Now It Has to Fight (Recode)… Relcy Founder Says He’s Built a Better Mobile Search Engine (Search Engine Land)…
Company Culture Priorities for 2016
In the Street Culture column we launched in 2015, Street Fight began looking more closely at the clever, fun, and smart ways startups in the hyperlocal industry are building culture into their organizations as they scale. No two companies we spoke with were the same, but many are driving their cultures along the same tracks. Based on our interviews, here are the top four culture-focused priorities for startups to address in 2016.
Street Fight Daily: Bing, Yahoo Take Bite of Google’s Search Share, Native Ads Get FTC Guidelines
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Microsoft and Yahoo Search Share Grows, Still Trails Google by Miles (Ad Age)… The FTC Is Cracking Down on Native Advertising (Fortune)… A Former Topsy Employee Has an Interesting Theory on Why Apple Shut Down This $200 Million Acquisition (Business Insider)…
5 Keys to Small Business Success in 2016
It’s no longer enough to just have a Facebook page or a website that’s optimized for mobile. To stand out in an increasingly competitive marketplace in 2016, local merchants will need to dig in and start using hyperlocal technology to its full potential.
Top 5 Exits in Local Tech of 2015
The local technology space saw plenty of M&A activity in 2015 and remains poised for another busy year in 2016. Rampant expansion of certain areas such as on-demand services and delivery apps makes further consolidation likely. The startup scene saw its share of healthy — if not billion-dollar — exits as well. Here’s a recap of the five of the biggest exits in the local tech industry in 2015.
Street Fight Daily: Instagram’s Massive Ad Spending, Capitalizing on Consumers’ ‘Zigzagging’ Journeys
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Ad Buyer: Spend on Instagram Has Increased ‘Something Like 11,000%’ Between Q3 and Q4 (Business Insider)… The New ‘Zigzagging’ Customer Journey: Think Local, Act Mobile (GeoMarketing)… Google Plans New, Smarter Messaging App (Wall Street Journal)…
Daily Voice Shows Scale and High CPMs Can Mix in Hyperlocal News
Trying to scale community news has many pitfalls. Sites that go for scale can end up publishing glorified “bulletin boards” as they seek to spread budget-limited journalistic resources across multiple communities. The end result can be bottom-fishing remnant CPMs that can be as low as $1. Carll Tucker, CEO of six-year-old Daily Voice, which recently expanded into North Jersey, says its scaling model has produced average CPMs that “hover a few pennies under $8.”
10 Top Location-Based Marketing Campaigns of 2015
Beacons emerged two years ago but only seemed to come into their own in 2015. Despite hurdles to overcome in terms of consumer acceptance, marketers don’t lack impressive numbers for engagement and store visitation, particularly when combined with more commonplace techniques such as geofencing and targeted mobile ads. We asked our friends at GeoMarketing to look back at 10 campaigns that pioneered in the space in the past year.
Street Fight Daily: Foursquare Raising a “Down Round,” Google and Ford Partner for Driverless Cars
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Foursquare Raising Round to Capitalize on Data Business (TechCrunch)… Google Is Partnering with Ford to Build Self-Driving Cars (Business Insider)… With 100,000 Sellers Connected, Square’s App Marketplace Builds a Bridge (TechCrunch)…
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