News and Analysis

6 Customer Data Platforms for Brands

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Customer data platforms dominated the conversation at the MarTech Conference in California earlier this month, as marketers shared how they’ve been able to pull data from multiple sources, combine that data into single customer profiles, and then make that data available to other marketing systems.

With so much hype surrounding customer data platforms right now, we decided to dig into the market and learn about some of the hottest players in the space. Here’s what we found.

Voice-Readiness Study Indicates Vast Majority of Businesses Fail Basic Listings Test

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It only takes listing correct and comprehensive information on Google, Yelp, and Bing for a brand or small business to earn 90% on location management solution Uberall’s voice search readiness test. Yet only 4% of the businesses in the company’s latest study, which examined the voice preparedness of 75,000 listings, had correct info on all three of those major directories.

Government Regulation Is Marketers’ Most Common Concern About Data-Driven Initiatives

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Changing political headwinds and increased media attention on data collection and privacy are apparently rattling marketers, who named government regulation as an obstacle to data-driven campaigns more than any other single factor. That’s per a survey of U.S. marketers by Winterberry Group and the Interactive Advertising Bureau, eMarketer reported.

Commentary

State of Hyperlocal Report: What’s Hot in Local Marketing and Commerce

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social media, data and analytics, and mobile—especially geotargeting—are the hot technology investments for marketing and commerce. The investment in data and analytics is in part driven by the biggest overall industry challenge, online-to-offline attribution measurement, and one of the most difficult issues facing individual companies, proving ROI to customers.

How Brands Can Get More Out of Their Brick-and-Mortar Marketing

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Marketers that fail to see local storefronts as a critical channel are missing out on a rich sales opportunity. Brands invest $70 billion in local markets each year, but a significant portion of that spend often goes to waste because they fail to work collaboratively with their local partners.

What Is the Essential Digital Marketing Bundle for Local Businesses?

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Where should small businesses be spending their money (or energy) right now to maximize their digital investment? Mike Blumenthal and David Mihm say it all starts with a website and listings management, and includes a variety of services like email newsletters, reviews management, and even Facebook ads.

Latest Posts

5 Proximity-Based Deal-Finding Apps for Retail Brands

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With distractions around every corner, savvy retailers and brands are using location-based apps to put limited-time offers in the hands of consumers who just happen to be nearby. Here are five examples of proximity-based deal-finding apps available to consumers right now.

Street Fight Daily: AOL’s CEO Reportedly Leading Verizon/Yahoo Talks, Yelp’s Earnings Leak Early

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Verizon Said to Enlist AOL CEO Armstrong to Explore Yahoo Deal (Bloomberg)… Yelp’s Earnings Report Leaks, Reveals CFO Is Stepping Down (Fast Company)… Factual Enables Private Marketplace Deals with InMobi, Rubicon (GeoMarketing)…

How U.K.’s Trinity Mirror Negotiates the Intersection of Journalism and Local Tech

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Trinity Mirror, the largest news publishing company in the United Kingdom, launched a hyperlocal mobile ad platform called pinpoint in 2014 that allows brands to send highly targeted campaigns to smartphone users. Street Fight recently caught up with the company’s director of new businesses, Matthew Colebourne, to talk about how business models for local journalism are evolving.

Is Apple Quietly Assembling an SMB Trojan Horse?

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Apple is co-promoting Square’s NFC reader for SMBs. and selling the readers in Apple Stores. The $49 reader accepts Apple Pay, which significantly lowers the barrier for SMBs to get in the game. The move should boost Apple Pay, but there also may be much bigger ambitions to lock in market share in new areas.

Sponsored Content: One Fitness Brand Flexes Mobile Muscle to be Found by Local Customers

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Growth in health and fitness related apps is 87% faster than other industries and because of the New Year, overall search traffic is at a high. We compared 24-Hour Fitness and L.A. Fitness to see which brand could best KO Local.

Street Fight Daily: Bing Emphasizes Local With Updated Mobile App, Investors Bet Blind on Uber

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Bing’s New App Focuses on Finding Deals, Local Offers (TechCrunch)… Deal Shows Investors Are Willing to Make a Blind Bet on Uber (New York Times)… Yelp Needs Some Help (Wall Street Journal)…

Street Culture: Parking App SpotHero and Employees Working Out the Kinks

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SpotHero, an on-demand app that helps drivers find parking spots, is at a turning point in its growth. The company grew from 35 employees to 75 in 2015, and is currently hiring for about 20 positions. The company is working to create policies that will keep everyone engaged and the business moving forward.

How the SMB/Local Advertising Community Can Avoid ‘Bad Ads’

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Google’s recent “Better Ads” report demonstrates that while digital is a great channel for reaching consumers, a positive experience is perhaps the most crucial component of a successful ad campaign, especially for advertisers using programmatic to buy and serve their ads.

LBMA Podcast: Miami Heat Taps AisleLabs, UberRush Delivers for Nordstrom

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On the show: Coors Light brings local music tastes to your ears with help from Shazam; Wells Fargo and BoA welcome ApplePay; PeopleCount launches PlacesCount; Best Buy brings in Slyce; ViaDirect partners with Broadsign; ShopperTrak launches Advanced Analytics offering; and more.

Street Fight Daily: GrubHub to Rebrand, New Stats Show Importance of Mobile to Physical Shopping

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… GrubHub Q4 Financials Show Growth as Company Plans a Rebranding (Chicago Business Journal)… More Than M-Commerce: Mobile Is Part of 46% of All Shopping Journeys (GeoMarketing)… Internet of Things Is Changing How Media and Entertainment Companies Operate (eMarketer)…