News and Analysis

How Americans Shop Today

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All industries—apparel, grocery, electronics—are affected differently by the move to e-commerce, and consumers are turning to new options, including social marketplaces, disrupting what we typically think of as digital shopping. Here are some insights on major market changes, including the key to Amazon’s dominance, the industries flouting the turn to e-commerce, and a curious preference among millennials, from a recent survey of 1,000 consumers by Signs.com.

6 Companies Reimagining Last-Mile Delivery

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There’s a renewed push in Silicon Valley to tackle last-mile delivery. The use of autonomous vehicles, drones, and artificial intelligence is what more and more vendors are pushing for. Last-mile delivery is the most expensive part of shipping, and increasing fees mean prices are only going higher. The company that can get goods from a transportation hub to the customer’s doorstep in the shortest amount of time will win the retail game, and technology firms are hoping that their innovative solutions will be the answer that retailers are looking for.

Here are six examples of companies that are working to innovate in the last-mile delivery space.

Offline Retailers See Huge Boost From Prime Day’s Online Sales

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Amazon wasn’t the only retailer to see high purchase intent during its two-day event. Competing retailers saw similar successes piggybacking on Amazon’s newest shopping holiday with their own discounts and limited-time deals. This year’s Prime Day event drove a 14% spike in U.S. traffic on its first day, compared to baseline traffic from the month of June.

According to data collected by Constructor.io, an AI-first SaaS provider for ecommerce sites, among the non-Amazon companies having sales during Prime Day, search volume increased an average of more than 500%.

Commentary

Yext’s IPO Could Raise All Boats in Local — And Herald Consolidation

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While the company’s long-anticipated announcement yesterday didn’t come as a huge surprise for those following local, the news that it was imminent still packed a punch. So we asked several luminaries to weigh in on what the offering might portend for the broader industry.

Why It’s Too Early to Go All In on Virtual Assistants

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As the so-called customer journey takes new twists and turns, tech companies and agencies should help local businesses and brands differentiate themselves via user experience. Catering to virtual assistants might seem to be the path towards that goal. But it’s probably too early to make huge bets on these technologies.

Google’s Pragmatic Approach to the Truth, and Its Pitfalls

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If enough people believe something, should Google consider it to be true? In a world where questionable news is very popular, it’s not so surprising that Google’s logical assumptions might sometimes produce unexpected results. After all, trustworthiness at root is a matter of how many people are willing to trust you.

Latest Posts

Survey: How National-to-Local Marketers Plan to Grow Their Digital Budgets

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Street Fight recently surveyed decision makers at over 200 national-to-local marketers and found nearly half of them spend a third or more of their digital marketing budget in support of their franchises, branch offices, and distributors.

Publishers Finding Success With Tech Niches Within Their Local Markets

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“Traditional media has national reach because if something has a big enough dollar sign next to it, it will get covered,” Streetwise Media’s Reid Snyder said. “We have national reach because we have this narrow and deep knowledge of local markets.”

Street Fight Daily: How Apps Are Changing Shopping, Facebook’s Plans for Messenger

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Shoppers Flock to Apps, Shaking Up Retail (Wall Street Journal)… Facebook Bets on a Bot Resurgence, Chattier Than Ever (New York Times)… The Newest Rainmakers at Publishers: Ecommerce Editors (Digiday)…

TableHero Serves Up Restaurants, But Can it Be the OS of Local?

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“There’s an entire layer of mission critical technology that small local business owners know they need, but absolutely abhor their current relationship with technology,” says TableHero’s Deap Ubhi. “And at the foundation of that is digital presence, their Websites.”

8 Branding Strategies for Hyperlocal Vendors

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A strong brand strategy is the foundation of a winning launch, even though developing the strategy can increase the time it takes to get a new product to market. Here are eight brand development strategies for hyperlocal vendors, from founders and executives who’ve been in the trenches themselves.

Street Fight Daily: Facebook and Ticketmaster Partner, On-Demand’s Limitations

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Ticketmaster Will Sell Tickets Directly on Facebook in Coming Weeks (BuzzFeed)… The Looming Limits of On-Demand Delivery (Retail Dive)… Billy Penn Owner Narrows Search for Second City (Politico)…

Weather Company’s Webster Touts the Power of Forecast Data in Local Marketing

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“We’re starting to have conversations about how we can take data and predict consumer behavior based on weather conditions,” says the Weather Company’s EMEA chief Ross Webster. “We’re not just looking at the weather as absolute … It’s much more about the different layers of weather data.”

Case Study: Timberland Empowers Local Retailers with Branded Content

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“We know that our local retailers are the best way to engage and influence consumers,” says Frank Hwang, Timberland’s senior manager for digital and paid media. The company works with local retailers to provide product storytelling and brand lifestyle content for their digital and social media channels.

Street Fight Daily: Google’s New Tool for SMBs, Facebook Opens Up to Branded Content

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… One Year After ‘Mobilegeddon,’ Google Plans to Release a New Tool for Small Businesses (Business Insider)… Facebook Opens the Door to Branded Content from Top Publishers (Digiday)… Daily Mail Parent in Talks with Private Equity for Yahoo Bid (Reuters)…

Openings and New Hires at IBM, Verve, Infutor, and Pandora

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Every two weeks, Geoff Michener covers some of the latest job changes taking place in this dynamic industry. This week’s edition includes moves and new openings at Review Trackers, Yik Yak and Unacast.