News and Analysis

Report: Fake Google Maps Listings Ensnare Consumers, Harm Legitimate Businesses

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“Chronic” local listings fraud on Google Maps, where con artists pose as handymen and other local service providers, sometimes stealing the names of legitimate operations, is endangering consumers and sucking business away from viable local businesses, the Wall Street Journal reported.

As Google seeks to prop up its lucrative but “cresting” search business and consolidate its lead in local, the tech giant is struggling to address the fraud issue and perhaps even to care about it. 

OOH Emerges as Strong Digital Channel for CPGs

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Consumer-packaged goods shoppers trust out-of-home advertisements more than those delivered on any other channel, a new report on CPGs and advertising from Vistar Media and MFour indicates. Fifty-three percent of consumers say they trust the content in OOH ads, more than any other single medium.

B2B Video Marketing Grows Up, Getting Briefer and Garnering More Attention

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The standards for B2B video marketing are rising as marketers get the hang of the hottest, no longer so new medium. Marketers are learning to keep things short and sweet, decreasing the average video length from six to four minutes from 2017 to 2018, and audiences are tuning in longer, Vidyard reports in its annual video in business report.

Commentary

3 Location Marketing Lessons That Healthcare Brands Can Teach Other Industries

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When the location marketing experts discuss best practices, they often focus on industries like retail. But the healthcare industry can teach us a lot about location marketing. Partly because healthcare faces constant turmoil, healthcare is a source of constant reinvention.

The Coming Polarization of the SMB Software Market

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Strangely, despite the size of the opportunity you don’t find too many SMB companies in most VC portfolios. You see plenty of consumer and enterprise-focused startups, but much fewer on the SMB side. The reason for this is that it’s “hard” for companies serving SMBs to grow at the rate that can deliver “venture” returns.

Mobile Payments: Does Local’s Holy Grail Have Holes?

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Mobile payments continue to be equally opportune and elusive. The potential benefits are huge, but I’m skeptical that mainstream consumers will alter their entrenched habits when they still don’t see cash or credit cards as a pain point.

Latest Posts

Survey: Many National-to-Local Marketers Use Home-Grown Management and Analytics Tools

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Relatively few of these sophisticated companies make use of a common tool for managing and coordinating campaigns. That’s the case even though a third of respondents said various local programs were centralized at headquarters.

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Case Study: Washington Retailer Drives Sales with Localized Campaigns

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“Our goal is to concentrate on how we can engage better through mobile and video — quality content that people want to engage with is the measuring stick,” says Jordan Roorda. “It’s a complete change with how ‘success’ is measured, it’s like giving a thoughtful present, not a gift card.”

5 Monetization Strategies for Beacon Vendors

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Building a sustainable stream of revenue has proven to be harder than building a piece of hardware that detects nearby smartphones. In order for this burgeoning vertical to flourish, beacon vendors need to find a monetization strategy that makes sense.

SweetIQ CEO: Local Marketing Has Become ‘Far Too Fragmented’

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“There are too many [companies] trying to compete” in local, says Mohannad El-Barachi. He suggested that the industry needs to come up with a set of principles under which SMB owners can say: “These are my expectations and here’s what I should be getting.”

Street Fight Daily: Yelp’s New Home Services Feature, Return of the QR Code?

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Now You Can Get Price Quotes for Home Services Inside Yelp (BuzzFeed)… Will Facebook Salvage QR Codes from the Dustbin of Local Marketing History? (Blumenthals)… Cross-Device Campaigns 60% Better Than PC-Only for Offline Conversions (Marketing Land)…

Inevitably, There’s a ‘Bot of Bots’ Digging Up Local Services

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Bot Hunter allows queries about the latest hot bots, and its makers envision lots of local bots populating the platform. Key use cases include scheduling appointments, retrieving basic information, receiving automatic follow-ups after certain purchases, as well as promotions and loyalty programs.

Why Local Publishers Shouldn’t Aim So Exclusively for Millennials

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I’ve been a cheerleader for local news organizations in their quest to attract Millennial audiences, but I’m starting to wonder if publishers are too convinced that reaching the youngest generation of adults is the magical elixir for all their problems.

Street Fight Daily: Local News Publishers Form Ad Company, Google Still Betting on Beacons

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… 4 of the Biggest Media Publishers in the U.S. Form an Advertising Company (Business Insider)… Google May Have Found a Way to Make the Real-World Web Work (Wired)… Apple Pursues New Search Features for a Crowded App Store (Bloomberg)…

BUST: A Hard Landing as Soft Surroundings Files for Bankruptcy

Case Study: Fashion Retailer Boosts Engagement With Data-Driven Initiatives

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Customer acquisition has never been a problem for the team at fashion consignment retailer 2nd Time Around. But generating the type of data that’s necessary to get a complete picture of customers had been a challenge, according to CEO Kristin Kohler Burrows.

The Rise of Text Messages as a Political Ad Medium

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The 2016 election will be remembered for many things, but for marketers it will be the emergence of text messages as a medium. Text messaging has become an essential tool in running a political campaign and every candidate now uses SMS/MMS to get the word out.