News and Analysis

Inform Your Multichannel Customer Experience Strategy

The Number-One Reason Consumers Will Delete Your App

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It’s easy to get your app deleted from consumers’ phones at a time when every businesses has its own mobile property and social notifications are wearing consumers down. If you want to get deleted, just message your customers all the time, a new study by messaging platform Leanplum found.

The most common reason consumers deleted mobile apps is too many irrelevant notifications, Leanplum’s survey of 1,000 US mobile users found. This held true for all generations, from Gen-Z to Baby Boomers. More than 75% of the crucial millennial generation said they delete apps due to excessive notifications.

Mobile Far Superior to Desktop for DTC Advertising

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DTCs are notoriously effective in courting young shoppers, including millennials and emerging Gen-Z consumers. This is likely because younger shoppers, growing up in the digital age and native to its conventions, gravitate toward convenience and are less tied to the longstanding preferences that legacy brands carefully crafted through decades of advertising. Mobile, which is tied to identity and location and offers quick digital purchasing options, is the platform where these trends are most exaggerated.

Gimbal Innovates to Track Consumer Trends in the Physical World

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For years, marketers have used Google Trends to uncover insights based on search data. Now, executives at the advertising and marketing automation platform Gimbal are hoping their newest product will serve the same purpose for the physical world.

Built on top of an independent location data set, Gimbal Trends has been designed to provide marketers with a comprehensive view of consumer behavior in the real world. The product was released this morning, and already Gimbal is seeing interest from companies in the entertainment industry that are interested in leveraging the data to optimize their decision-making processes about upcoming events.

Commentary

One Size Does Not Fit All in the SMB Digital Market

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“At the very least you have to recognize your day-to-day experiences both discovering and interacting with small businesses are wildly different from customers in rural markets,” David Mihm tells Mike Blumenthal in their biweekly chat.

Dead Fingers Still Walking?

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While Google and Facebook may have a lock on consumers and big advertisers, in no way do they have a lock on SMB advertisers. If Dex Media/YP can provide a better experience for its advertisers, it’s got a real shot at keeping those fingers walking well into the future.

An Unsexy Truth: Emerging Tech Hinges on Local Data

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The visual search future in which “the camera is the new search box,” will have a massive reliance on local data. Therefore value and demand are boosted within that world for companies that have unique local data sets — everything from NAP to snaps.

Latest Posts

How Local Publishers Can Make the Most of Non-Local Traffic Surges

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When local stories go viral, the often do so at the expense of local advertisers who see no added value in this influx of poorly targeted leads. So how do local publishers benefit from the periodic bonanza of visiting traffic without alienating their base?

Street Fight Daily: Facebook Tracks Offline Commerce, Uber Seeks $2 Billion In Leveraged Loans

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Facebook Taps GPS, Square to Track Your In-Store Visits and Purchases… Uber to Raise Up To $2 Billion in Leveraged-Loan Market… Pinterest Takes a Page from Facebook’s Playbook and Steps Up Its Ad-Targeting Game…

Why Attributes and Identities Matter in Local Search

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Google continues to remind businesses that location data is the foundation of their brands. The question is whether your business is taking advantage of the opportunities Google is creating to use location data to build your brand.

5 Pay-by-Mobile Vendors for On-Demand Parking

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Parking is among the most popular uses for mobile payments, with 19% of consumers having paid for parking with their smartphones and 26% indicating they’d be interested in doing so. Here are five examples of vendors offering mobile payment parking solutions right now.

Street Fight Daily: Apple Opens Up Siri and Maps to Developers, Snapchat Ad Expansion

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Apple is Opening Up Siri, Maps, and Messages to Outside Development… Snapchat Launches a Colossal Advertising Expansion, Ushering in a New Era for the App… Google Pairs Facial Recognition with Location Tracking, Potentially Boosting Available Location Data…

Bypassing the Hurdles to Bring Programmatic to SMB Advertisers

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SMB advertisers care about reaching consumers, not the nitty gritty of technology covered in the ad trades. Local media companies and smaller agencies should focus on how programmatic technology helps them sell that outcome, rather than get stuck selling the technology itself.

BUST: A Hard Landing as Soft Surroundings Files for Bankruptcy

Case Study: Virginia Retail Chain Shifts Print Ad Budget to Social Channels

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Kim Glover, A. Dodson’s director of marketing, says that Facebook, Instagram, Twitter, and Pinterest make up the core of the retailer’s online marketing program — however the company is “always ready to evolve” with its customers as new platforms gain in popularity and usage.

Street Fight Daily: Microsoft to Buy LinkedIn, Google Maps Local Search Ads

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… 10 Things to Know About the New Google Maps Local Search Ads… Siri To Be the Focus of Apple’s Developers Conference… What Happened to Austin When Uber and Lyft Left Town …

8 More Community Sites Climb to Michele’s List Revenue Pinnacle in 2016

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Overall, 78% of the 96 sites in the closely watched survey of independent news sites reported revenue increases in 2015, with 13% saying they doubled revenue and close to a third reporting gains of 50%.

Street Culture: Birdzi Finds ‘Liberation’ in Lack of Corporate Hierarchy

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“What happens a lot of times in corporations is you find that decisions are made that can’t be questioned,” says CEO Shekar Ramen. “We don’t have any of that and we want to maintain the flat nature of our company as much as possible.”