News and Analysis

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Rakuten Ready Gives Merchants Access to Advanced Pickup Technology

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Industry-wide curbside pickup has surged 208%, but statistics alone do not tell the complete story. Although large retailers were quick to pivot to a pickup-only strategy, small and mid-size retailers were largely boxed out. That’s because the ordering technology used by many large retailers comes with a price tag that small retailers cannot afford, and implementing the most sophisticated programs requires a level of technological sophistication that SMBs don’t usually have.

Rakuten Ready believes it has the answer to this problem.

Social Conversion Rates Climb During Covid-19

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Covid-19 has changed the social media playbook, but brands who’ve been quick to adjust are seeing social conversion rates continuing to climb.

In an analysis of data pulled from more than 120 retail websites, the digital experience solutions company Episerver found that social conversion rates have increased steadily during Covid-19 shutdowns, from 1% in April 2019 to 1.2% in April 2020.

Street Fight’s June Theme: Retail Recovery

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As the country starts to re-open and recover (some places more quickly than others), we’ll shift our focus to cover specifically how that’s happening. And what better vertical to represent local business recovery than retail? It will be a leading indicator for several other local commerce verticals.

So we introduce our June editorial theme: Retail Recovery. The goal: to chronicle the steps local businesses are taking to reemerge from locked doors and empty streets. Who’s doing what, and what can we learn from them? By “them” we mean businesses and the tech providers that support them.

Commentary

Will AMP Become a Web Standard for the World of Commerce?

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“If Google succeeds at improving AMP with Wordpress and AMP for HTML, it will still be two to three years before SMB adoption has significant impact given how slowly the SMB moves on this front,” Mike Blumenthal tells David Mihm in their biweekly column.

BUST: A Hard Landing as Soft Surroundings Files for Bankruptcy

LBMA Podcast: Zara, Caliburger, Cab Digital Media & Telestra

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This Week in Location Based Marketing is a weekly video podcast from the Location Based Marketing Association with Asif Khan, Rob Woodbridge & Aubriana Lopez. On the show: Zara deploys robots, Cab Digital Media + Telestra, Caliburger goes with facial recognition.

How Facebook’s Big Changes Impact One Local Publisher — Some Surprising Conclusions

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“It looks as if Facebook’s changes are only going to help New Canaanite’s visibility in the news feeds of our Facebook followers and their networks,” Michael Dinan, the site’s founder, told our columnist Tom Grubisich.

Latest Posts

Broadstreet CEO: ‘Value’ in Local Publishing Is More Than Scale

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Kenny Katzgrau talks with us about what he calls the “growing divide” between publishers, like local newspaper groups, who pitch advertisers with the scale of big numbers of pageviews, and independents, who emphasize value.

5 Tools For Evaluating Which Hyperlocal Ads Work Best

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There are a number of tools already available for marketers looking to decide which hyperlocal ads are working best, many of which go beyond basic click-through rates and engagement rates to generate a complete picture of advertising successes and misses.

Infographic: The Fight for Leads

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In the battle to find and convert customers, a range of tools are at the disposal of marketers. This infographic highlights eight winning tactics being used by marketers in health care, automotive, marketing agencies and law firms. It is the final post in the “Fight for Leads” series sponsored by CallRail.

Street Fight Daily: Business Discovery in the Voice Search Age, Mobile ROI Eludes Marketers

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… SEO’s Path Forward in the Age of Google Assistant, Home, and Amazon Echo… 67% of Marketers Can’t Measure Mobile ROI… Among Marketers, IoT Is Seen as Critical Emerging Technology…

State of Hyperlocal Report: What’s Hot in Local Marketing and Commerce

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social media, data and analytics, and mobile—especially geotargeting—are the hot technology investments for marketing and commerce. The investment in data and analytics is in part driven by the biggest overall industry challenge, online-to-offline attribution measurement, and one of the most difficult issues facing individual companies, proving ROI to customers.

With New Partnership, Commerce Signals and PlaceIQ Marry Location With Transaction Data

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Commerce Signals this week rolled out its new centerpiece product, called databridge. The platform lets marketers see unfiltered transaction data directly from financial institutions when purchases are made. This transaction information is being combined with location data in a new partnership with PlaceIQ.

Street Fight Daily: Meal Kits Cut Into Local Supermarket Spending, Tracking Google’s Shift to Mobile-First

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Popularity of Meal Kits Sees Steady Rise, Cutting Into Supermarket Spending… Google’s Shift to Mobile-First: Mobile Moments That Matter… Gett Secures $100M Loan from Sberbank to Expand Its On-Demand Ride Service…

LBMA Podcast: British Petroleum, Crust Pizza, Simpli.fi

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This Week in Location Based Marketing is a weekly video podcast from the Location Based Marketing Association with Asif Khan and Aubriana Lopez. On the show: Galleries Lafayette, Royal British Legion, Coca-Cola, xAd buys Weatherbug, DAC Group, Yelp + SweetIQ, and AirBnB.

Using Chatbots to Improve the Customer Experience

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Although automated messaging has been around for years, today’s chatbots combine machine learning with artificial intelligence to create enhanced user experiences. Chatbots are also giving brands a chance to flex their creative muscles, utilizing technology in innovative ways.

How Brands Can Get More Out of Their Brick-and-Mortar Marketing

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Marketers that fail to see local storefronts as a critical channel are missing out on a rich sales opportunity. Brands invest $70 billion in local markets each year, but a significant portion of that spend often goes to waste because they fail to work collaboratively with their local partners.