News and Analysis
E-Commerce Booms While Hospitality, Restaurants Suffer Amid Covid-19 Concerns
Early trends in consumer coronavirus behavior indicate that the already fast-growing e-commerce sector may see an added boost over the next few months as people avoid in-door shopping to practice social distancing during the Covid-19 outbreak.
Media and marketing services firm ENGINE is conducting 1,000-person online surveys of representative samples of US consumers every few days to gauge changes in consumer sentiment and behavior as the quickly accelerating outbreak develops. The firm found that while 31% of consumers said they were increasing their online shopping in surveys conducted March 13-15 and 16-17, 42% said the same March 20-22, a 35% increase.
Brands Struggle to Keep Up When Promotions Explode in Popularity
When the Popeyes Chicken Sandwich was released last summer, the effect on sales was almost immediate. Customers filled Popeyes locations and waited in long lines to get a taste of the buzzy new sandwich. A Twitter feud between Popeyes and Chick-fil-A caused those lines to grow even longer, and the viral frenzy ended up draining the supply of “little chickens” to the point where a nationwide shortage ensued.
For GSD&M, the agency that handles Popeyes’ social media, the rollout was initially seen as a huge success. From a logistical perspective, though, it quickly turned into a nightmare as Popeyes struggled to keep up with demand.
Womply, FundRocket Launch SMB Stimulus Program
While Congress continues to deliberate on a stimulus package that will provide as much as $400 billion in aid and loans for small businesses, tech companies that serve SMBs are stepping in to offer their own assistance packages. Among them is reputation management, CRM, and email software firm Womply, which has launched an SMB stimulus program in collaboration with its capital partner, FundRocket.
Latest Posts
Why Social Media Is a Battleground for Prompted Search
In a world of omnichannel search, a business’s social media spaces are places where consumers can find what brands have to offer at a local level. As consumers search across a larger palette of devices and channels such as social, a brand needs to view its social spaces as battlegrounds for prompted search.
Street Fight Daily: Snapchat Taps Foursquare For Sharper Location Data, xAd Raises Additional $42.5M
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Snapchat Signs Data Deal with Foursquare for Better Targeted Geofilters… Verizon Invests Further in Location Data, Ad Capabilities, Buying LQD Wifi to Expand IoT Strategy… Samsung Buys Harman International for $8 Billion in Bet on Connected Cars…
How Should SMBs Track ROI From Local Search?
It’s likely that many local merchants misunderstand the importance of using tracking metrics to inform their marketing practices, or they feel overwhelmed at the thought of adding yet another task to their overcrowded plates. To find out how these business owners could be doing a better job of tracking local search metrics, we asked top experts in the field.
Street Fight Daily: Keeping Up With Mobile Shoppers, Google’s Mobile-First Index
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Facebook, In Cross Hairs After Election, Is Said to Question Its Influence… FAQ: All About Google’s Mobile-First Index… How Walgreens’ App Update Will Leverage Beacons to Improve the In-Store Experience…
Street Fight’s Big 3
Street Fight Columns
Street Fight Categories
The Road Ahead: What Autonomous Cars Teach Us About Marketing Automation