News and Analysis

CCPA’s Impact: Businesses Prepare for Fall Surge in Data Subject Requests

In a customer set with more than 16 million consumer records — with consumer records being defined as a single, individual record associated with a unique email address within a database — DataGrail found that people are largely taking action to control their privacy by exercising rights provided by the CCPA.

Consumers opt-out of their personal information being sold “most” of the time, and deletion requests make up 31% of all data subject requests. Twenty-one percent of consumers have accessed their data thanks to the new regulations.

Self-Serve Restaurant Ordering in a Post-Covid World

We expect to see a continued rise in touchless retail shopping and contactless transactions à la Amazon Go Stores.

But one of the less-discussed technologies in the Covid-advantaged bucket is self-serve mobile restaurant ordering. The idea is that ordering and paying from your table can reduce server interaction — which has Covid and non-Covid benefits considering it can save diners’ lives and their time.

Putting Context Over Coordinates with New Location Encoding Standard

Context over coordinates. That’s the premise behind a new standard universal location ID called Placekey, which launches publicly today.

By offering a standard for identifying any physical place, the team behind Placekey is betting that advertisers and other data scientists will have an easier time joining disparate datasets and unlocking deeper insights. The platform was developed by SafeGraph, and it’s already been endorsed by heavy-hitters such as Esri, CARTO, Billups, Skyhook, and Nielsen.

Commentary

What Happens When Knowledge Panels Aren’t Actually Knowledgeable?

In the latest of their biweekly columns, David Mihm and Mike Blumenthal explore what they find to be a troubling practice on Google’s part: granting select platforms the power to insert themselves into a local business’ knowledge panel without any recourse for the business or verifying that the information is accurate.

Selling to Multi-Location Brands: Building on Omnipresent Email

In the face of sexier technologies like messaging and social media, email still has tremendous staying power. So helping brands incorporate it alongside digital and traditional marketing tactics won’t be a wasted effort for agencies and marketing tech providers.

LBMA Podcast: Google Pay, Rival & Ticketmaster, Sears & Amazon

On this week’s edition of the Location-Based Marketing Association podcast: Urban Airship + Google Pay, Aceby app, JetBlue’s pizza to LA, Rival takes on Ticketmaster, 7-Elven goes AR for Deadpool 2, Google Duplex, Sears and Amazon team-up.

Latest Posts

5 Quick-Serve Restaurant Brands Using Artificial Intelligence to Change the Way We Eat

The type of ultra-personal service that was once offered by waiters at mom-and-pop diners is now being duplicated by highly-sophisticated computer algorithms, as many of the country’s largest restaurant chains start investing more in artificial intelligence technology.

Small and Large Local Marketers Have Remarkably Similar Spending Focus

A survey of 200 U.S. small and medium businesses conducted late last year revealed that 70% said they would be increasing their digital and online marketing budgets in 2017. Fewer than a third said budgets would stay the same, and only 2% said they were cutting back.

Street Fight Daily: Amazon Invests in Shipping and Delivery, Inside Millennial Marketing

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Amazon Plans First Air Cargo Hub… Millenial Shoppers Have an Affinity for Mobile and In-Store Digital Shopping… Uber Partners with Daimler in a Step Toward a Driverless Future…

6 Platforms Merchants Can Use to Capture After-Hours Leads

More and more consumers expect the small businesses in their own communities to be open when they’re ready to book appointments or ask questions, regardless of the time of day. Here are six examples of platforms local merchants can use to increase conversion rates outside of traditional business hours.

Should Local News Open Its Heart to Emojis?

Six billion emojis are shared every day, but few of them appear on local news sites. Dana Loberg, founder and CEO of MojiLaLa, thinks emojis could help local news sites not only make better connections with their present users but also attract new and younger audiences.

Street Fight Daily: Walmart Ups Delivery Game, Small Businesses Rely on Antiquated Tech

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Walmart Launches Free 2-Day Shipping on Purchases of $35 or More… Survey: Small Businesses Have a Long Way to Go on Digital Strategies… Marketers’ Data Priorities Shift from ‘Collection’ to ‘Value’…

Apple Gets Into Position for the Voice Search Revolution

As voice search becomes more prevalent, Apple will “retain an advantage over Amazon in ‘on-the-go’ searches, since our phones are always with us,” David Mihm tells Mike Blumenthal. “Unfortunately for Apple, people overwhelmingly conduct voice searches at home. “

Three Ways Location Marketing Is Changing in 2017

People are searching differently. They’re using emoji, voice commands, and social media to find what they want on demand through a variety of channels and devices. As a result, businesses need to be more nimble and imaginative in the way they convert online searches into offline sales.

Street Fight Daily: Signpost Brings AI-Driven Ads to Facebook, Snap to File Publicly for IPO This Week

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Signpost Integrates AI Tech with Facebook for More Effective Advertising… Snap Plans to File Publicly for Its Much-Awaited IPO This Week… How Automakers Are Cashing in on Connected Cars…

TAPinto’s 60 Franchises Launch Mobile App to Reach Young Users More Directly

Hyperlocal news network TAPinto has launched a mobile app to give users a platform that’s free of Facebook’s filters and is the preferred choice of younger readers. While many local newspapers and TV broadcasters offer apps, few independent news “pure-plays” like TAPinto have done so.