News and Analysis

Social Conversion Rates Climb During Covid-19

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Covid-19 has changed the social media playbook, but brands who’ve been quick to adjust are seeing social conversion rates continuing to climb.

In an analysis of data pulled from more than 120 retail websites, the digital experience solutions company Episerver found that social conversion rates have increased steadily during Covid-19 shutdowns, from 1% in April 2019 to 1.2% in April 2020.

Street Fight’s June Theme: Retail Recovery

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As the country starts to re-open and recover (some places more quickly than others), we’ll shift our focus to cover specifically how that’s happening. And what better vertical to represent local business recovery than retail? It will be a leading indicator for several other local commerce verticals.

So we introduce our June editorial theme: Retail Recovery. The goal: to chronicle the steps local businesses are taking to reemerge from locked doors and empty streets. Who’s doing what, and what can we learn from them? By “them” we mean businesses and the tech providers that support them.

GDPR is Two Years Old. Here’s How It’s Working and What the US Can Learn from It

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This week marked the two-year anniversary of the General Data Protection Regulation, Europe’s major privacy law. GDPR was the first major European effort to put some legal and regulatory power behind demands for less free-wheeling data collection and selling.

To gauge just how GDPR is working out and what regulators might do to move the ball forward on privacy, Street Fight got in touch with Russell Sutton, SVP of data, EMEA, at MightyHive.

Commentary

Berkeleyside.com Raises $1 Million With News Industry’s First DPO

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The established pure-play is now putting together a guide for how other news providers can convince their communities to make the same kind of high-response “impact investment.”

The New Face of Reputation Management: Photos, UGC Rise in Prominence

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As non-review content grows in prominence, brands and small businesses with be forced to reckon with it. Like reviews, such content both reflects and shapes a brand’s reputation. Unfortunately, many brands are still behind when it comes to engaging with local reviews, so these new developments will represent an even heftier challenge when it comes to crafting an effective and scalable strategy. Brands who neglect UGC in local will suffer greatly in comparison with those who learn how to engage.

LBMA Podcast: Alexa, Urgent.ly, Uber

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This Week in Location Based Marketing is a weekly video podcast from the Location Based Marketing Association with Asif Khan & Aubriana Lopez. On the show this week: Digital Locations + Ampsy, Fullscreen Digital, Puig, Kedy AR, Diageo goes Alexa.

Latest Posts

inMarket Launches Ambient Intelligence Platform for Brands

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Beacon proximity and location intelligence company inMarket announced this morning that it’s launching an ambient intelligence platform designed to change the way brands engage with consumers inside entertainment venues across the U.S.

Is There an SMB Analytics Market? And If So, What Should It Measure?

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“I’m not convinced small businesses without a full-time in-house marketer really care about analytics,” David Mihm tells Mike Blumenthal in their bi-weekly chat. “They certainly don’t have the time or expertise to dive in each week and change their marketing or customer service behavior based on what a dashboard is telling them.”

Street Fight Daily: Retail Brands Deploy AI, Google Teams with Fiat Chrysler on Connected Car Tech

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… 5 Brands Infusing Retail with Artificial Intelligence… Google Teams with Fiat Chrysler to Turn Android Into Top Platform for Connected Cars… Wendy’s Taps Spotify Branded Moments to Catch You When You’re Hungry…

New AIs Offer Surprisingly Traditional Results for Local

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At least for now, Alexa and Google are thinking of AI-powered local search in the traditional sense of providing the user with a range of relevant options — even when organic search is trending toward the single best answer.

Inform Your Multichannel Customer Experience Strategy

Can Chat Apps Help Local Papers ‘Talk’ Their Way Out of Distress?

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Messaging apps would be the ideal medium for U.S. dailies to capture committed readers in the emerging era of the “New Localism.” The big advantage of chat apps is that publishers can send questions and other “push” notifications to subscribers that promote high levels of engagement.

Street Fight Daily: Publishers’ Doubts About AMP, Snap Leverages Machine Learning for Ad Targeting

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Publishers Express Doubts About Google AMP… Snapchat Is Beginning to Use Machine Learning to Improve Advertising… Voice Search is Different, Not Better…

Street Fight’s 10 Most Popular Stories From 2016

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In the local space, 2016 brought both consolidation and renewal. Major players were acquired, while other companies experimented with innovations in bots and AI, VR/AR and a new generation of voice search. Here’s a look back at the top Street Fight stories (at least in terms of traffic) this year.

Raise Report: New Funding for HelloFresh, Rent the Runway, Dynamic Yield

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Every two weeks, we round up some of the biggest fundraises taking place in hyperlocal marketing, commerce, and tech. This week’s edition includes funding for Numetric, Byte Foods, Xplenty, and Never Eat Alone.

LBMA Podcast: The Annual Predictions Show

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This Week in Location Based Marketing is a weekly video podcast from the Location Based Marketing Association with Asif Khan and Aubriana Lopez. This week’s show is the annual predictions episode, with a look at where location-based marketing is headed in 2017.

Street Fight Daily: Amazon Gets Patent for Futuristic Warehouses, The Rise of SaaS

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Amazon Receives a Patent for Drone-Powered, Floating Warehouses… M&A 2016: The Year Ad Tech Cautiously Rose Again… Mobile Research Starts the Purchase Cycle…