News and Analysis
dataplor Secures $20.5M Series B to Expand Global Location Intelligence
In another milestone for the rapidly evolving location intelligence sector, dataplor has announced a $20.5 million Series B funding round led by F-Prime, with participation from Spark Capital, FFVC, Acronym Venture Capital, Two Lanterns, APA Ventures, dara5, and Alumni Ventures. The investment marks a pivotal moment for the Manhattan Beach-based company as it accelerates the […]
95% of Your Customers Do This with AI and Humans, According to SOCi
“AI Suggests, Humans Decide!” That’s the bold statement that emerged from the SOCi 2025 Consumer Behavior Index (CBI). The company warns Brands to “embrace” human validation or get left behind. The study validated the importance of TikTok, Instagram, and real human experiences to determine spending choices. Although 19% of consumers are using AI tools themselves […]
Commentary
Embracing AI in Media and Advertising
History changes slowly and then overnight. A mere two years ago, the early publicly-available generative AI models from OpenAI, Microsoft, Google looked like curiosities–intriguing but plagued by obvious limitations. Today these models have advanced so far and so fast that they are already well on their way to changing media and advertising forever. AI is […]
Voices Amplified: How Consumers Are Rewriting the Rules for Brand Accountability
Today, consumer voices can be magnified across channels with the click of a button. The power of the consumer is undergoing a seismic shift, providing both opportunities and challenges to businesses around the world as they rewrite the “rules” of brand accountability. Traditional online review sites are no longer the only medium to share opinions. […]
Latest Posts
The MULO Retail (R)Evolution: 5 Keys to Success
Retail is far from dead, despite the rise of online commerce. It’s just evolving — in some cases radically. The media is often filled with stories of MULO (multi-location) retailers declaring bankruptcy and/or shuttering locations. But, at the same time, new brands and categories are emerging and expanding. Fast Company recently featured new brands, including […]
Should MULO Brands Jump Into the U.S. Political Battleground?
As we know, brands are known for newsjacking and momentjacking. But what happens when that moment is a hotly-contested U.S. election? Today’s political climate has implications for brands and MULO (multi-location) retailers, and restaurants. Seemingly Safe Encouraging consumers to vote, regardless of their political leanings, appears to be OK, provided it is well done. In […]
Streets Ahead: FTC Reviews Ruling and Google Core Update
In this week’s Streets Ahead update, SOCi looks at the FTC’s new ruling on reviews and the Google august core update. FTC Launches New Rule to Combat Misleading Reviews and Ratings The News Fake reviews have been a longstanding issue in the digital marketplace, misleading consumers and harming reputable businesses. In response, after over a […]
Survey: CTV Is the Channel to Watch for Advertising Dollars
The shift of advertising budgets from linear TV to CTV reflects the most significant consumer behavior this year, according to a report by Mediaocean, released on August 19. The omnichannel ad-media platform just released its 2024 H2 Market Report that looks at emerging consumer, media, and media-technology trends for the rest of the year, the […]
UGC and Marketing: Veronica Lin Shares Her Perspective
Today’s consumers are cynical when choosing MULO (multi-location) brands. They realize that most advertising and PR is created by brands and therefore potentially inauthentic. That’s where User Generated Content (UGC) plays a huge role in marketing today. “Content created by real people greatly sways purchasing choices across age groups, with 79% of individuals influenced by it and 93% […]
BOOM & BUST: C-Stores Thrive While D-Stores Die
The C in this case stands for convenience store (C-Store), and the D stands for department store (D-Store) — both critical outlets in the MULO (multi-location) retail ecosystem. Brick-and-mortar locations in many categories are still alive and well despite consumers’ penchant for online shopping. Yet, some types of MULO brands are performing much better than […]
Seedtag Acquires JustEggs for ANZ Market Entry
When Seedtag acquired supply-side platform Beachfront in June, it did so to deepen its offering in TV and advertising video. One month later, Seedtag, a global leader in contextual advertising, acquired JustEggs to broaden its global footprint with entry into Australia and New Zealand. JustEggs is an Australian-owned creative intelligence business. Dal Gill, Vice President […]
Streets Ahead: Google Monopoly Ruling, AIO Declines
In this week’s Streets Ahead update, SOCi looks at what’s next after the Google monopoly ruling as well as the continued decline in Google AI Overviews (AIO). Google Monopoly Ruling: What’s Next After the DOJ’s Landmark Decision? The News Last week, we reported on a significant development in the lawsuit filed against Google by the […]



















































“Why Aren’t We in ChatGPT?”: The New Question Agencies Must Answer