News and Analysis
MULO Brands With Soul April Pick: Allbirds
The founders of Allbirds, a multi-location (MULO) fashion brand, launched this B Corp after careers in professional sports and biotech. It was founded in New Zealand. Leaving that “nest” was a bold move for the founders, but it resulted in the creation of a footwear brand that’s flown high. The company’s mission is “to prove […]
Shein, Temu Pull Back on U.S. Ads
There aren’t many surprises in Tinuiti’s Q1 Digital Ad Report, but retailers will be interested to know what Temu and Shein are up to. Both seem to be playing possum when it comes to digital ads in the U.S., according to Tinuiti. The performance marketing agency recently released insights around Temu’s sudden pullback from Google Shopping […]
The MULO Dozen: April in Review
In April, Karla Jo Helms of JOTO PR Disruptors called our media outlet a “must-read for MULO (multi-location) brands navigating the fast-changing terrain of local, digital, and retail.” To that end, we bring you 12 top stories of each month from the retail, restaurant, service, franchise, hospitality, and convenience store ecosystem. What these brands are […]
Commentary
When Gen AI Erodes Trust, Brands Take the Fall
Generative AI’s potential to change the way we work and shop holds amazing promise, but this new technology also poses heightened risks for brands. Maintaining customer trust will be a perpetual challenge as generative AI (GenAI) changes the fraud landscape in two important ways. First, GenAI is already making it easier for professional and amateur […]
How to Increase Social Media Engagement in 2024
Brands have a bigger marketing challenge today arguably than ever before because consumers are more skeptical about advertising than previously. Not only are they turning away from brand-created content on social media, but most of them also no longer trust influencers. That’s why increasing social media engagement and using social media effectively to promote brands […]
The Demise of Third-Party Cookies is CTV’s Opportunity to Shine
On January 4th, we finally reached the beginning of the end of third-party cookies (for real this time?) On that date, Google Chrome began removing 3rd party cookies from 1% of traffic. By the end of the year, 3rd party cookies will be completely eliminated from Chrome and opening a new opportunity for CTV. This […]
Latest Posts
The Cookie Crumbled: Deprecation is Out, First-Party Data is (Still) In
While Google backed of its cookie deprecation plans, now is not the time for brands to become complacent. Smart marketers continue to prioritize third-party cookie alternatives to effectively and efficiently reach their audiences—and future-proof their targeting strategies, which are still likely to be impacted by privacy changes and signal loss. Google users will soon have […]
Mobility Data Optimizes Marketing for Retailers Amid New Lunch Trends
The working crowd still eats lunch. They just don’t do so at restaurants and take-out near their offices as much. Instead, they are saving their money to splurge on lunch out and drinks with friends on the weekends. A story on NBC.com went so far as to declare that “the lunch rush is dead,” citing […]
The MULO Dozen: July Brands in Review
Given the M&A activity that’s been going on in the MULO (multi-location) world these days, we’ve added a new section to our monthly dozen — DEALS. The reality of MULO is that unless brands listen to consumer voices, have strong leaders, and do the right deals, they may go BUST. The keys to BOOMING in […]
Solving the Identity Crisis: The Next Frontier for CTV Advertising
Driven by viewer demand for variety and convenience in content, Connected TV (CTV) has become one of the fastest-growing major advertising channels globally. A recent report in eMarketer stated that in the US alone, CTV advertising spend is projected to grow by 22.4% and reach $30.10 billion in 2024. Presenting a plethora of opportunities to […]
MULO Brands With Soul July Pick: Walmart
“It’s not just wages. Retailers are treating employees in a more insidious way.” That was the headline of a recent opinion piece in the New York Times. The sad reality is that it may be true for many MULO (multi-location) retailers. But we at Street Fight want to focus on those MULO retailers with heart, […]
Ad-Tech Experts Weigh In on Using GenAI
“Experiments are easy, but scale is hard.” That’s according to Jennifer Fleck, Senior Principal at Slalom Consulting, who talked about the challenge of scaling GenAI initiatives. The key is in balancing innovation, risk and feasibility, she said. “Most of the GenAI we see happening at enterprise organizations right now is an ambitious idea that stays […]
EVs, Gas, and Targeted Marketing: The Future of Car Dealerships, According to Stirista
Car dealerships, like many MULO (multi-location) businesses, are evolving. You can now buy used cars online, some dealerships are opening showrooms in shopping centers (rather than on traditional lots), and consumers are shopping around for the best deals nationwide. About 18K car dealerships exist in the U.S. today, but how consumers shop at them (and […]
Klaviyo Integration: Leveraging Pinterest for Enhanced Social Commerce
Social commerce is growing rapidly, with US retail social-commerce sales projected to hit $80 billion, representing 5% of total US e-commerce by 2025. To stay competitive, brands must offer personalized experiences across various social media platforms. To better support this direction, Klaviyo has expanded its ecosystem of over 350 integrations with the addition of Pinterest. […]
The People Have Spoken: BrightLocal Reveals Review Ratings
When consumers search their small screens to decide where to shop, eat, buy groceries, or exercise, they often consult reviews. In fact, poor scores may send someone off to your competitors’ brands—never to return. We all know that UGC (user-generated content) and consumer reviews play a big role in decision-making today. The annual consumer review […]
Surveys 2.0: Chatmeter’s AI-Driven Solution for Enhanced Customer Insights
Chatmeter has announced the release of Surveys 2.0, a new solution from its Pulse Ai: Signals platform. This AI-driven tool offers multi-location brands a 360° view of customer insights by continuously analyzing survey data, reviews, and social data in real-time. This looks to be the first time such comprehensive, real-time analysis has been available in […]
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