News and Analysis

The Evolving Dayparts Street Fight

The Evolving Dayparts

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Dayparts no longer apply to when your favorite TV shows are on. In fact, streaming and recording have made that concept outdated. However, dayparts are alive and well when MULO (multi-location) brands try to understand consumer behaviors better. Knowing when people shop and eat can help brands staff, add (or reduce) inventory, and even post […]

Starbucks Stirs Up Leadership Model Street Fight

Starbucks Stirs Up Leadership Model

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Starbucks, a company known for transformation the coffee shop model and introducing a wide range of seasonal beverages and products is now transforming the MULO (multi-location) leadership model. The company announced this week that it is creating a new leadership model. As innovative and unique as its current lavender beverages, the structure is designed to […]

Stepping Up Brand Protection with AI-Powered Risk Monitoring Street Fight

Stepping Up Brand Protection with AI-Powered Risk Monitoring

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Maintaining a positive online reputation is extremely important for businesses in our digital world, especially for multi-location brands. With the rise of social media and online review platforms, negative commentary and potential crises can spread rapidly, posing significant threats to a company’s reputation and profitability. In an attempt to help MULO marketers address this challenge, […]

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marketing agency strategy

Must-have Digital Tools for Your Marketing Agency Strategy

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Developing your marketing agency strategy is essential to the growth of your firm. As such, you’ll want to create and initiate your growth strategy at the launch of your agency, then revise it on an annual basis.

customer experience

What’s Driving CX? 3 Predictions for 2023

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This is a pivotal moment for the state of customer experience (CX) as customers demand more connected, frictionless, and innovative experiences. However, despite the significance of CX, according to Forrester’s US Customer Experience Index, CX quality declined for 19% of brands in 2022. 

amazon playbook

Amazon Takes a Page from the TikTok Playbook

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Social commerce provides the promise of an additional revenue stream for social platforms that have largely relied on advertising for monetization. The giants are copying each other to get there, and Amazon has taken a page from the TikTok playbook to spur its latest advance.

Latest Posts

Amazon Leans Into Livestream Shopping to Promote Prime Day Deals

Amazon Leans Into Livestream Shopping to Promote Prime Day Deals

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More than a decade after livestream shopping first took off in China, it’s yet to reach critical mass in the U.S.  Now, Amazon could finally be changing that.   Companies like Shopify, TikTok, YouTube, Facebook, and Amazon have all invested heavily in live selling in recent years. Although Facebook famously bowed out of its investments […]

How MULO (Multi-Location) Brands are Using Threads

How MULO (Multi-Location) Brands are Using Threads

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The newest social media app, Threads from Meta, has already close to 100 million users after its launch on July 5th. (As of this publishing, the number may even be higher, reflecting the viral spread of the app.) Despite skepticism about its functionality and staying power, big brands have already “threaded up” and are claiming […]

Study: Half of Marketers Don’t Trust Their Own Data 

Study: Half of Marketers Don’t Trust Their Own Data 

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Nearly half of marketers have doubts about the reliability and accuracy of their digital data, despite spending thousands per month on their technology stacks.  That’s according to a new study by Forrester and Zeta Global, which found that data challenges increase as more solutions get added to a company’s tech stack.  Although 85% of companies […]

Beyond the Billboard: Trends in OOH Advertising

Beyond the Billboard: Trends in OOH Advertising

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As we drive along the highways and backroads this summer (or wander through Times Square or on the Las Vegas strip or sit in stadiums and concert venues), signage (OOH Advertising) is often hard to miss. Or, if the advertisers are using it properly, it should be impossible to miss! From traditional billboards (which first […]

Want to Know the Single-Most Important Factor Driving Attention in Advertising? This Is It

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The single-most important factor in driving attention in advertising probably isn’t what you’d expect. Could it be creative quality ? According to a new study by Emodo, a subsidiary of Ericsson that runs a programmatic exchange, traditional KPIs like viewability and clicks aren’t as useful in identifying whether an ad is making an impact on […]

Unlocking the Potential of Social Media Advertising

Unlocking the Potential of Social Media Advertising

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Platforms like Instagram and TikTok weren’t built for traditional click-to-buy conversions – at launch, both were “unclickable” channels. That’s been a challenge for many of our clients and partners. How do you prove the true value of your social media advertising campaigns – and with it, secure the resources and funding needed to keep growing […]

New Partnership Focuses on Driving Incremental Reach

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When it comes to CTV, streaming, and linear, viewers tend to think, “It’s all TV to me.” For advertisers, agencies, and publishers, however, there are tremendous differences and challenges in all three because they are concerned with engagement, platform, viewing frequency, demographics, data, ad targeting, and incremental reach. The Holy Grail lies in accurate and […]

BOOM: “Bruschetta and Bocce Near Me?” Eatertainment is Surging

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Can you possibly eat cornbread without a rousing game of cornhole? Or what’s a game of mini-golf without a Moscow Mule?  Combine a dining experience with one or many games — physical or digital — and that defines “eatertainment,” a category that’s been growing steadily over the past decade (but paused during the pandemic).  But […]

Flashtalking Social Ads Manager Includes Social Media Activation

Flashtalking Social Ads Manager Includes Social Media Activation

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Omnichannel advertising platform Mediaocean has deepened its relationship with Google, striking a unique deal as it relates to the former’s Flashtalking Social Ads Manager (in the past known as Scope by 4C). For the first time, brand marketers who access the Flashtalking Social Ads Manager, an independent tech platform, will be able to activate against […]

BOOM: Multi-Location (MULO) “Needles” Businesses: Part 2

BOOM: Multi-Location (MULO) “Needles” Businesses: Part 2

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We’ve already established that people will overcome a childhood fear of needles (or at least cope with it) if they see an upside benefit — like vitamin therapy. The other reason people will allow themselves to be poked with a sharp metal object (in addition to vaccinations and blood tests) is beautification. Multi-location (MULO) aesthetics businesses […]