News and Analysis

6 Touchless Payments Apps for Small Businesses

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The latest wave of touchless payment solutions are designed for small merchants dealing with the fallout from the pandemic. Contactless payments went from being “nice to have” to a being an essential service for retailers in 2020, as consumers around the world discovered that they really didn’t want to touch cash or POS hardware while they were making purchases at local stores.

Digital Advertising’s 2-Sided Transparency Problem

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There’s another side to digital advertising’s transparency problem: Companies don’t even know what they know about consumers. Just as consumers use dozens of apps, businesses use hundreds of applications. Most, if not all, of them collect data on employees and customers. But sifting through that data, figuring out what is necessary, and determining whether it is privacy-compliant is a Sisyphean task.

Contact Center Should Be the Marketing Engine

How Should Retailers Navigate the Post-Covid Landscape?

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While the return of nearly unrestricted in-person shopping heralds brighter days for brands and retailers, it is also a challenge. Consumers have gotten used to digital shopping as e-commerce soared amid the pandemic. How will retailers provide that same frictionless experience to meet elevated customer expectations in-store? Amy Vale, CMO at cash-back app Dosh, weighs in.

Commentary

Location Analytics Applied to the NFL

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Nate Sterken: Location data generated from cell phones powers many of the ad-tech products with which we all work every day, from in-person attribution to targeting segments based on visitation patterns. Earlier this year, I got to work with data generated from a completely different source — professional football players.

No Matter What Business You’re In, You Are In The Business of Selling

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Kendrick Shope: I coach a lot of entrepreneurs, many of whom are brilliant at what they do, have excellent people skills, and should be setting the world on fire. Unfortunately, they’re stuck trying to make ends meet when they should be doing seven figures in a year because they haven’t mastered the art of selling. It’s a skill like any other, and once you learn it and become really good at it, your business is going to change forever. If you really want to up your sales game this year, focus on these five selling strategies.

Increasingly, Your Brand Is Its Reviews

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Mihm to Blumenthal: The famous Jeff Bezos quote comes to mind: “Your brand is what other people say about you when you’re not in the room.” Increasingly, the room is not a physical place but a virtual one—and it’s not a place you own. Reviews really bring the need to run a decent business at your core into stark relief.

Latest Posts

Street Fight Daily: Snap Launches Context Cards, LinkedIn Updates Sales Navigator

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Snapchat’s New Context Cards Let Users Read Reviews, Book Reservations, and More… LinkedIn Updates Sales Navigator to Generate Leads… Could Amazon Win a Major Chunk of the Video Ad Market?…

Patch’s Leader Says the Network Today Is Proof That Local Can Scale

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Warren St. John, who has led Hale Global’s Patch since its 2015 takeover from Aol., says the network has evolved into a workable model for scaled local news — editorially, financially and as a community asset. In this Q & A, he presents his case.

New Street Fight Report: Benchmarking and Best Practices in Enterprise Local Marketing

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The report Enterprise Local Marketers 2017: Benchmarking and Best Practices examines current trends in their local marketing tactics, channels, and operations. By analyzing the survey data and correlating digital marketing effectiveness with spending, tactics, and management, Street Fight has identified key enterprise local marketing best practices.

Street Fight Daily: Brands Benefit from Voice Revolution, Placed Unveils New Attribution Tool

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… As Voice Has Its Moment, Tech Giants Give Brands a Way Into the Conversation (AdWeek) Voice is having its moment. People are talking, devices are listening and brands are attempting to insert themselves into the conversation, using Amazon Alexa voice skills and Google […]

SMB Index: Local Stocks Make Gains in September

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After a flat month in August, the SCP SMB Index gained 2.1%, consistent with the S&P 500 and Dow Jones. Xero led the gainers, up 17.7% in the month of September, while GrubHub led the list of losers down 7.8% during September.

Is the Camera the ‘New Search Box’ for Local Discovery?

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Though still nascent, visual search builds on a few key trends. Smartphones have increasingly powerful optics; AI and machine learning support computer vision to identify items; and there’s behavioral alignment with millennials who use the smartphone camera as a communication tool.

Raise Report: Deliveroo, Urgently, Playbuzz Score New Funding

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Every two weeks, we round up some of the biggest fundraises taking place in hyperlocal marketing, commerce, and tech. This week’s edition includes funding for Synup, AtScale, FogHorn, and ViralGains.

LBMA Podcast: Denny’s, Ubimo, Ikea, GasBuddy

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This Week in Location Based Marketing is a weekly video podcast from the Location Based Marketing Association with Asif Khan and Aubriana Lopez. On the show: Ubimo, Verizon + Snapchat, Stratacache buys Walkbase, Ikea acquires TaskRabbit, CDecaux, American Airlines.

Street Fight Daily: Walmart Touts Free Shipping Ahead of Holidays, Amazon Dominates Server-to-Server

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Walmart to Emphasize Free Shipping, Dig at Amazon, In Pre-Holidays Campaigns… Amazon Is Dominating Server-to-Server Bidding… London Mayor Praises Uber CEO’s ‘Humility’ Regarding London Ban…

Why Brand Success Is About Unique Experiences and Community (And a Massive Audience)

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“Look at Amazon versus Walmart,” says GGV Capital’s Hans Tung.. “Amazon innovated much faster than Walmart. The way they approach things to make things happen fast, iterate, make changes, do a quick test, change again, test again, change again – that kind of speed is what we look for.”