News and Analysis

6 Ways Brands Are Leveraging Human-to-Human Marketing in 2021

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The ultimate goal with human-to-human marketing is to tap into consumers’ emotions by using real people to engage potential customers. Advancements in technology, and growth in the gig economy, have made human-to-human marketing a more realistic—and affordable—option for brands this year. As the holidays draw closer and brands rethink how they’ll connect with targeted consumers in the coming months, this is a strategy more brands are considering.

Innovation Brief: Apple, Canon & Disney

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Street Fight’s Innovation Brief series aggregates and analyzes happenings from across the technology and media spheres. This week, we look at AirPods Conversation Boost, Canon’s VR lens, and Disney Stuntronics.

5 Gen Z and Millennial Social Shopping Trends for the Holidays

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Marketers gearing up for the holiday shopping season will no doubt be looking to court Gen Z and millennials, and much of that courting will take place on social apps. To instruct brands on where and how to speak to their fellow kids, here are five Gen Z and millennial preferences captured by a survey of more than 500 consumers by StitcherAds.

Commentary

How to Use Facebook’s Simplified Campaign Structure to Your Advantage

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It’s a brave new advertising world. The algorithms are taking over, whether human advertising managers like it or not. Our best bet is to understand how the algorithms work and to give them the freedom, the data, the budgets, and the creative assets they need for optimal performance.  The Facebook algorithm will take away budget lever from humans when Campaign Budget Optimization becomes mandatory in September 2019.

LBMA Vidcast: Amazon’s StyleSnap, Coca Cola’s Summer Wrist Bands

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On this week’s Location-Based Marketing Association podcast: Wrangler Jeans + Old Town Road, The North Face + Spotify, SingleCut Beersmiths plays trivia, Amazon’s StyleSnap, Coca-Cola’s summer wrist bands, ProYo + InMarket. Special: 2019 LBMA Global Location Trends Report.

Fostering Brand-Customer Relationships in the Age of Social Checkout and Chatbots

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Currently, 74% of consumers visit the social media pages of brands to inspire future purchases. And as evidenced by the popularity of Instagram Checkout, sales tools like Apple Business Chat, and new ad products like Google‘s Shoppable Ads, the industry is rapidly moving towards commerce that removes the friction between inspiration and an actual purchase.

But when the path to purchase is shortened, so is the opportunity for brand and customer to interact, which is probably what attracted your customers in the first place. Especially in the world of social media, brand persona is an enduring element that differentiates your brand and creates fans out of customers.

The good news is, you don’t have to sacrifice brand voice for a social commerce strategy. In fact, with the right tools, you can enhance it.

Latest Posts

#SFSW18: How Yelp Is Partnering Its Way into the Future

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“We’ve made sure there’s an authenticity in Yelp so that people going to the service for reviews can count on it,” said Yelp SVP Chad Richard in the final conversation of Street Fight Summit West in Los Angeles. Richard called authenticity “the essence of the business.”

#SFSW18: Local’s Visual Future: The Rise of AR, VR, and New Customer Experiences

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“We want to please the restaurants and we want to please the users,” said Danny Gordon, CEO of Auredi, just one company at Street Fight Summit West using visual technology to enrich customer experiences. “It’s unbelievable the amount of excitement we see when we show customers dishes that look exactly like they do in person.”

#SFSW18: How Nextdoor Is Building a Business Around Neighbors

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Nextdoor is an app exclusively devoted to the local communities that keep the lights on for small businesses.  Prakash Janakiraman, co-founder and chief architect of Nextdoor, joined Mike Boland, Street Fight’s analyst in residence, at Street Fight Summit West in Los Angeles Wednesday afternoon to discuss Nextdoor’s growth into a billion-dollar local business.

#SFSW18: Factual CEO Talks Company’s Top-Notch Approach to Location Data

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Unlike so many location-based rivals, Factual’s goal is not to convert geospatial data into top-notch marketing solutions. The company, founder and CEO Gil Elbaz said Wednesday morning at Street Fight Summit West in Los Angeles, is laser-focused on providing top-notch location data. 

#SFSW18: Closing the Location Attribution Loop

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Cameron Peebles, CMO of InMarket, emphasized that data should not just be used for attribution — to prove past ad placements have worked — but also to predict future consumer patterns and increase long-term marketing success. “Consumers don’t live their lives in points; they live their lives in patterns,” Peebles said. 

#SFSW18: The Local Ecosystem in Flux

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“Small businesses are people who are gutting it out,” said Andrew Morbitzer, VP of corporate development at GoDaddy. “They’re here to do a service or provide a product. They’re not here to use software. [Our job is] removing the decision to take on another capability.”

Out of Its Rocky Recent Past, Philly.com Seeks to Be ‘Indispensable’

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Philadelphia Media Network is building its future around a reorganized and united news operation that aims to produce more engaging editorial content with fewer editors and reporters and sell the package to readers of Philly.com for $2.99 a week after 10 free views. We recently caught up with PMN Editor and VP Gabriel Escobar to discuss this strategy.

Street Fight Daily: Mobile/Social/Video Dominate Ad Spending, Facebook’s Missing Video Metrics

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Trifecta of Mobile, Social, and Video Thrives While Print Declines… How Do We Measure Facebook’s Video Biz? It Still Hasn’t Told Us… For Third Oldest American Retailer, More Data and Business Hasn’t Meant More Advertising…

What Alignable’s New Trust Ratings Mean for Loyalty Vendors

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Based on the results in Alignable’s 2018 Q1 Small Business Trust Index, the three least trusted categories of vendors include legal, hiring and people management, and loyalty and rewards. Alignable’s findings were based on Net Promoter Score ranges and averages for each products and services category.

With Visibility Manager, MomentFeed Optimizes the Local Data Foundation

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In a bid to provide multi-location brands with better insights into the health of their digital storefronts, the marketing and customer experience management platform MomentFeed is launching a new product dubbed Visibility Manager, the company announced this morning.