News and Analysis
More Brands Are Going DTC. Here’s Why
Yeti’s recent decision to no longer sell its products at Lowe’s and transition to a direct-to-consumer model is not an anomaly. A growing number of traditional brands are moving away from wholesale and opting to sell to consumers directly through their own e-commerce channels.
The Growth of Visual Search
Claire Carlile, in a recent post on visual search that contains useful tips for local businesses, shows us that Google is now making it possible to conduct a search that starts and ends with images. Her example search is conducted using Google Lens, where an image of a Sony headphones package is the “query” that produces a local pack result replete with its own images. This may or may not be the future of search, but it’s highly representative of the visual-first orientation that Google is embracing to a growing degree.
Report: Online Shopping Experiences Disrupted by Last-Mile Delivery Delays
Online grocery sales reached nearly $98 billion in the U.S. last year. Restaurants and home essentials sellers also saw incredible growth. While demand for the local delivery of goods purchased online continues to skyrocket, a new report finds that persistent delivery disruptions in the last mile threaten to impact customer retention and blunt long-term industry growth.
Commentary
Is Visual Mapping the Next Google-Apple Battleground?
As Google and Apple lead the way, we are getting closer to ubiquitous visual mapping. If that happens, there will be significant implications for entities that currently use search and mapping for marketing or online presence. They’ll need to make sure they are optimized in this new format.
This could lead to an extension of SEO to cultivate presence in visual experiences. Just like in search, correct business location and details will need to be optimized to show up in the right places. You don’t want the AR overlay for your restaurant floating above the salon next door.
Apple’s Edge in the App Store, Big Tech, and Antitrust
Apple execs told the Times that the company’s apps show up so frequently in searches not because it tips the scales but because its apps are already very popular and are designed to please consumers. But that logic is in itself concerning: A company with nearly unparalleled power and insight into what consumers are looking for in terms of apps uses its understanding of consumer desire and vast resources to create apps that will defeat rivals (especially startups or young companies) in the App Store it owns. Even if there is no foul algorithmic play, the competitive advantage is clear. The question is whether it’s enough for antitrust action.
Insight-Driven Retail: The 3 Must-Knows for Retailers
Each day, retail pricing is becoming more and more scientific with retailers leveraging precise analyses of rich, complex datasets to identify the correct prices for goods, services, and other value drivers such as branding. However, while adopting such a forward-thinking, analytic pricing strategy can have significant business impact, there are several areas that retailers need to keep top of mind when it comes to collecting data and preparing it for analysis.
Here are three of those key areas.
Latest Posts
Sprinklr Launches AI Solution to Help Brands Manage Customer Experiences at Scale
Dubbed Sprinklr Intuition, Sprinklr’s AI tool can process an average of 700 million messages per day across social channels, and it becomes smarter with each customer interaction.
Top Experts Hold Conclave in Major Effort to Save Local News Industry
“The news industry now has to be very much focused on understanding users and delivering to them a very powerful, useful experience so they will be happy to pay for it,” says veteran journalist Bill Densmore.
Street Fight Daily: Scandal Fails to Dent Facebook’s Growth, AI Biz Expected to Boom
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Increased Facebook Ad Prices Drive Revenue Growth… Gartner Expects the AI Business Market to Grow 70% This Year… Advertisers, Agencies Agree Transparency in Ad Buying Is A Problem, But Disagree on the Blame…
Influenster Launches Solution to Help Brands Leverage Organic Reviews
In a bid to help retailers take advantage of the growth in user-generated reviews, the product discovery and reviews platform Influenster recently launched its own service to continuously supply organic, non-incentivized reviews to brand and retail websites like Walgreens, Target, and Bloomingdales.
Blaze Pizza Leverages Mobile App, Instagram, Events to Entice and Keep Customers
Blaze Pizza has branded itself as the on-the-go pizza option for millennials. In-app mobile ordering, location technology, and a focus on partnering with local franchise owners who know their neighborhoods have allowed Blaze to maintain a robust loyalty program and keep its customers coming back.
Heard On The Street, Episode 2: Jiu Jitsu and the Art of Content Marketing, with Monica Ho
“I’m a big believer in a value exchange,” says Monica Ho of SOCi. “Whether you’re a brand or an agency, or maybe you’re an entrepreneur, everyone is starved for more data on more information on certain things that are affecting the landscape.
Street Fight Daily: Blaze Pizza Innovates in Local, The State of In-App Mobile Ads
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Blaze Pizza Leverages Mobile App, Instagram, Events to Entice and Keep Customers… Is There Hope for In-App Mobile Advertising?… Buyers Warm Up to Amazon’s Ad Biz…
Perch Deploys In-Store Tech to Help Retailers Close the Path to Purchase
Street Fight recently caught up with Perch CEO Trevor Sumner, who will speak at Street Fight’s Brooklyn summit this June, to hear about the latest at Perch and talk about how in-store marketing tech can lift brands’ bottom lines.
Local Merchants Highly Dependent on Social Media at Time of Uncertainty for Platforms
Well over half of the local merchants with larger budgets that we surveyed for a report last year indicated that paid Facebook ads constituted their top marketing tactic. That’s a pretty heavy dependence on a company that’s been in the news for all the wrong reasons lately.
Street Fight Daily: Google Rolls Out Media Subscription Tool, Amazon Expands Delivery
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Google Rolls Out New Subscription Tool with McClatchy News Sites… Amazon Shows Its Drive for Efficient Ordering is Relentless, Delivering Straight to Cars… DoorDash Makes a Big Push into Grocery Delivery, Partnering with Walmart…
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AI Won’t Fix Advertising – It May Scale Its Chaotic Nature