News and Analysis

Shipping Costs and Shortages Disrupt Holiday Shopping

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The Shopkick survey paints a portrait of this year’s holiday shopper as someone who is looking for deals and convenience, cares about inflation and product shortages, and is willing to shop early and in store to get what they need before it runs out.

6 Ways Brands Are Leveraging Human-to-Human Marketing in 2021

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The ultimate goal with human-to-human marketing is to tap into consumers’ emotions by using real people to engage potential customers. Advancements in technology, and growth in the gig economy, have made human-to-human marketing a more realistic—and affordable—option for brands this year. As the holidays draw closer and brands rethink how they’ll connect with targeted consumers in the coming months, this is a strategy more brands are considering.

Innovation Brief: Apple, Canon & Disney

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Street Fight’s Innovation Brief series aggregates and analyzes happenings from across the technology and media spheres. This week, we look at AirPods Conversation Boost, Canon’s VR lens, and Disney Stuntronics.

Commentary

The History and Value of Citations, or Citations are Dead, Long Live the Citation

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Mihm to Blumenthal: Setting aside the fact that the vast majority of calls you receive from non-Google directories are from salespeople, if you’re paying for an expensive citation service with analytics, compare the non-Google numbers to your GMB Insights. It’s going to be a drop in the bucket.

It’s time that every brand, regardless of size, ask itself whether going beyond Google, Facebook, and maybe Yelp is worth paying any premium. 

If a tree falls in the citation forest and no customers are there to see it, not only does it not make a sound, but Google doesn’t care that it fell.

Third-Party Data and Third-Party Cookie Are Not the Same

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Google’s recent announcement that it will change how its Chrome browser handles cookies has created some confusion about the impact on advertisers and ad tech platforms, particularly around the creation, selling, and buying of third-party data. Unfortunately, much of the confusion stems from a lack of clarity on the key terms. 

Although third-party data and third-party cookies sound similar, they are very different things. I often find that marketers and media confuse the two.

Data Trends with the Highest Impact In 2019

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At the beginning of the year, we like to take time and speculate on which data science trends will make the biggest splash in the year. Now that we’re entering the second half of 2019, it is a good time to take a look at our initial assumptions regarding these trends and re-evaluate each one’s impact on the industry.

Latest Posts

How to Create a Seamless Online/Offline Shopping Experience

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Thanks to advances made in the digital world, in-store identification can be linked to existing digital identifiers and unlock sophisticated, real-time personalization that is seamless across channels.

SMB OS Operators, Part I: Upserve

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The first in our series of interviews on SMB OS is Upserve founder and CEO Angus Davis. Formerly Swipely, UpServe had been living out the principles of SMB OS long before we started calling it that.

Street Fight Daily: Amazon Rolls Out Free Whole Foods Deliveries, Google Sells Zagat

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Amazon Rolls Out Free Whole Foods Deliveries for Prime Members in San Francisco & Atlanta… Google Is Selling Off Zagat… SMB OS Operators, Part I: Upserve…

6 Guidelines for the Path to Voice Everywhere

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I want voice (control of everything), everywhere, but I have strict requirements for how it should be designed, engineered, and implemented. Here are six requirements for a reasonable deployment of voice everywhere.

SweetIQ Report Highlights Influence of Local Tech on Media Mix

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Whereas in previous years the goal for businesses was simply to be “found” online, multi-location brands now have to contend with “being chosen” in an incredibly crowded omnichannel space.

Street Fight Daily: Legacy Retailers Struggle on Social, Insecurity Over Consumer Location Data

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Can Traditional Clothing Retailers Compete with Digital-Native Brands on Instagram?… SweetIQ Report Highlights Influence of Local Tech on Media Mix… Consumers’ Location Data Is Being Sold Without Their Knowledge…

The Cookie is (Still) Dead: Device IDs and the Future of Mobile Marketing

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Some hybrid cookies-based scenarios will putter along, and some scale-hungry players will stick to old tech for a bit longer, but smart marketers are investing in customer data platforms that are mobile-first, connecting CRM directly to the mobile device.

Chatmeter Report Reveals Keys to Dominating Local Ratings

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A recent report by reputation management company Chatmeter shows how retailers focused on in-store experiences and customer service managed to come out on top in online reviews over the holiday season.

LBMA Podcast: Amazon Go, Mobiquity Goes Blockchain, Unacast raises $17.5M

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This Week in Location Based Marketing is a weekly video podcast from the Location Based Marketing Association with Asif Khan, Rob Woodbridge & Aubriana Lopez. On the show: Fazoli’s, Trump gets into food stamps, ESRI buys ClearTerra, and Localz.

food

Street Fight Daily: Amazon & Walmart Disrupt Grocery, Facebook Pulls Plug on Separate Feed

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… With Competition from Amazon and Walmart, It’s Getting Tougher for Local Grocers… Facebook, Diverging from Snap, Decides Separating News from Friends and Media Unwise… Attribution Blind Spots Are Eating Into Your Performance…