News and Analysis

Buy Now, Pay Later BNPL

Report: Brand Loyalty at Stake, as More Consumers Prioritize Affordability

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According to the Q2 Consumer Trends Report released by Jungle Scout, the desire to save money is driving brand, product, and e-commerce preferences more than any other factor. 

5 Customer Learning Platforms for Brands and Agencies

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A new class of customer learning platforms is supplying marketers with the information they need to create compelling digital content and target the social media users most likely to convert in the nascent age of discovery commerce.

Wyng Launches Tools to Help Brands Collect and Manage Zero-Party Data

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The zero-party data provider Wyng launched new tools designed to make it easier for brands to collect, manage, and use zero-party data.

Commentary

Location Weekly: Unacast, Krowdthink, Inpixon Tackle Coronavirus

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In this episode of Location Weekly, the Location-Based Marketing Association covers Unacast releasing a “Social Distancing Dashboard” to share how Americans are complying, Inpixon offering LBS tech to help hospitals with COVID-19, McDonald’s separating its Golden Arches in Brazil, and Yelp offering $25M in free ads to bars and restaurants. The show also features Geoff Revill, the co-founder and CEO of LBMA member company Krowdthink, who discusses the use of Community Krowd to assist the UK Home Office in the coronavirus crisis.

An Overlooked Audience for Digital Marketers: E-Sports Fans

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The most obvious way to date to engage with e-sports audiences has been through sponsorships. In a move that took the advertising world by surprise, Louis Vuitton (LVMH) partnered with Riot Games to sponsor the League of Legends World Championship trophy gear, just as it does for the FIFA World Cup and Australian Open. Coca-Cola, Intel, Mountain Dew, Comcast, Airbus and Red Bull are front and center at esports events. Major brands are clearly on board.

But what if you’re not a Fortune 500 with millions of dollars to spend on sponsorships? Just like the “meat-sports,” the Overwatch League canceled its in-person games (or “homestands”) for March and April and moved to online matches, the same way League of Legends has. And that hasn’t made a dent in its value for advertisers. And what if you, like many today who are seeing all these event cancellations, don’t want to waste dollars on unseen impressions?  

It’s time to look in your pocket — the mobile device.

Amid COVID-19 Pandemic, Accurate Location Data Can Save Hassles and Even Lives

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Updating your location data management information to reflect new hours, store closures, different contact information or special announcements is important for business success in general. In the midst of the global Covid-19 pandemic, maintaining accurate location data can actually have vital consequences for public health.

Yet a BrandMuscle study found that less than 60% of local business owners had even claimed their online business listings, which can lead to confusion about whether businesses are open or not. 

Latest Posts

GMB App Adds Support for Service-Area Businesses

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As of late last week, Google is offering an update to the Google My Business app that adds support for service-area businesses. Earlier in November, a Local Search Forum blog post indicated that Google would be adding features to help such businesses with local customers.

Starbucks Partners with Uber to Launch On-Demand Delivery at 2,000 Locations

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Starbucks announced on Friday that it’s partnering with Uber to launch on-demand delivery at 2,000 locations. The partnership is a sign of the “near me” local search era for retail, one in which proximity and convenience have become paramount, outweighing even loyalty.

Will Consumer Privacy Be the Defining Issue of 2019?

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Though their terms are not identical, in essence both GDPR and CCPA are designed to give consumers the power to stop companies from collecting personal data, to review all personal data a company may have collected, and to request deletion of any stored data. Both regulations strike a major blow in favor of the concept that ownership of personal data ultimately resides with the individual and not with companies who may profit from it.

Efficacy of Google Posts Drops Following Relegation to Bottom of Knowledge Panel

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Following a seemingly arbitrary choice on Google’s part to move Posts to the bottom of the Knowledge Panel, their efficacy in boosting businesses’ local search presence seems to be dropping.

LBMA Podcast: Burger King Swipes McDonald’s Customers, Target Experiments with AR

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On this week’s LBMA podcast: AdMov, Xamoom celebrates “Silent Night,” Burger King swipes McDonald’s customers, Dunkin’ fools Portland, MA, Stella Artois’ beer-serving robot, Target selling Christmas trees with AR.

Cybersecurity Firm DEVCON Says It Can Knock Out ‘Bad Ads’ Costing Publishers Billions

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In this Q&A, cyber-security company DEVCON co-founder and CEO Maggie Louie details how she says her company halts “bad ads” before they victimize publishers and their readers.

dataPlor: The Importance of Personal Relationships and Other Key Findings from Emerging Market Small Business Survey

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At dataPlor, we know that the best way to gather data and insights on emerging market small businesses is in person. We sent our general manager in Guadalajara out on a mission to understand how hyperlocal businesses communicate with customers and potential business partners and suppliers. He spent a week speaking first-hand to small business owners about their customer outreach strategies and how they chose potential businesses partners. Here’s what we found.

Retail as a Service: Amazon will Create (and Destroy) with Cashierless Checkout Solution

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Mike Boland: The innovation including and surrounding cashierless checkout goes beyond payments to affect a broader set of functions like supply chain, inventory management, and store layouts. It’s like a retail toolkit in a box, with cash-flow friendly pricing, à la SaaS. You may have heard of it: It’s called retail as a service (RaaS), and it could transform the next decade of retail. Amazon will lead the way.

Beyond Proximity Offers: The Second Act of Beacons is Underway

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Beacons have grown into a nuanced component of successful mobile marketing. We’ve learned what they do best—strengthen advertiser approaches to metrics and measurement as well as the relevance and contextual richness of on-the-ground, in- or near-store experiences—and we’ve figured out that while push notifications can be a part of the story, they aren’t the main narrative.

Digital Ad Trends to Watch in 2019, Mobile to Account for 71% of Digital Ad Spend

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Programmatic SSP Pubmatic released on Tuesday morning an elaborate report detailing digital ad trends to watch in 2019. The highlights include a look into how mobile, video, and of course programmatic itself will continue to evolve in the coming year, reshaping the way brands reach customers.