News and Analysis

Seedtag Analysis: Parents More Focused on Children’s Health for Back-to-School

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As Managing Director, U.S., for Seedtag, Brian Danzis must be keenly aware of trends and changes in all aspects of digital and linear media to drive growth for the company’s clients, which have included Applebee’s, Gillette, JetBlue, and the NBA. For the past several weeks, he’s been focused on the back-to-school shopping season and how […]

What Can We Learn from the Subway Battered Online Reputation?

What Can We Learn from Subway’s Battered Online Reputation?

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The biggest story to come out of the Nation’s Restaurant News’ Top 500 rankings in 2023 wasn’t who was on top, but that Subway reputation issues had tumbled it to the bottom. After decades of expansion that led to Subway becoming the world’s largest fast food chain in terms of locations by the early 2000s, […]

More NFL Advertisers Are Running Split-Screen Ads — Here’s Why

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As the kickoff for a highly-anticipated NFL season draws closer and teams gear up for action on the field, advertisers are looking at making their own big plays. The 2023/2024 NFL season is poised to be an advertising gold rush, with new digital advertising innovations enabling unprecedented consumer engagement, tracking, and monetization opportunities for brands.  […]

Commentary

5 Best Ways to Market Your Growing Franchise

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With the post-pandemic market in mind and the larger availability of digital marketing techniques, here are five current ways to best market your growing franchise.

Anti-Surveillance Group Claims Privacy and Antitrust Are Intertwined Issues

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Two of the major policy complaints to arise about the technology sector over the past few years have been that advertising platforms, most notably Google, Facebook, and Amazon, compromise user privacy and that a select few companies — the aforementioned names plus Microsoft and Apple — are so powerful that they prevent new innovators from competing. An open letter by privacy-oriented enterprises alleges that the two issues are intertwined.

LBMA: OneNav Raises $21 Million

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In this episode of Location Weekly, the Location-Based Marketing Association covers Buffalo’s Olmstead Park using AR to bring history to life, Quan Media and AdQuick helping FreshDirect measure OOH ad performance, Kinetic and MyHome.ie teaming up on location-based real estate ads, and OneNav raising $21 million.

Latest Posts

How to Deliver Digital Experiences While Remaining Privacy-Compliant

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With looming privacy changes, how can brands deliver digital experiences while remaining compliant? The answer lies in multitouch attribution and transparency.

What Is Person-Based Advertising?

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Account-based marketing promised to take marketing to a new level of granularity. Instead of targeting entire companies, marketers would be able to connect with the specific accounts within enterprises that could lead to conversions.

But Influ2 reckons that ABM doesn’t offer B2B marketers enough granularity. As a result, it is pioneering person-based advertising in the B2B space, bringing the personalization of consumer marketing to the B2B setting.

Leveraging Household Targeting and CTV to Influence the Customer Journey

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As technology has vastly increased the degree of targeting granularity marketers can achieve, there’s been a tendency to think of the customer journey as a solo endeavor. But in verticals like travel, QSR, and automotive, purchase decisions are more often a group activity involving all members of the family. Household targeting is the key to maximizing marketing performance in these segments.

Amazon’s Retail-as-a-Service Expands into Payments, AR, and Salons

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As Amazon continues to mature, it needs to find revenue growth in new, creative places. The company’s booming advertising business is one such conquest. Iterating on the AWS playbook by bringing tech-fueled logistical innovations to physical stores could be another.

LBMA: Target and Safeway Use Google Pay for Location-Based Promotions

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In this episode of Location Weekly, the Location-Based Marketing Association covers TikTok partnering with Nielsen for geo-targeted campaigns with the aim of helping SMBs, Target and Safeway using Google Pay for location-based promotions, Petco using facial recognition tech to reunite lost pets with owners, and a KLM billboard that listens for flu symptoms.

Delivering an Online Retail Experience with In-Store Shopping’s Perks

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As the future of retail customer experience takes shape, it will become more important for brands to re-create the in-store experience online. But how?

Commerce Content: A New Way to Connect with Customers Online

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Most millennial consumers, the generation with the most spending power, grew up shopping by researching a product before purchasing. Nine out of 10 consumers consult reviews before making a purchase, and 56% say they consult at least four reviews before making a purchase. This portends a different way to reach consumers and convert.

Airkit Raises $40 Million to Fuel the Future of CX

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Just this morning, the low-code digital customer experience platform Airkit announced a $40 million round of Series B funding, led by EQT Ventures. The Series B will be used to accelerate the company’s investments in go-to-market and product development. The announcement comes just seven months after Airkit came out of stealth with a $28 million Series A.

2021: All Upside for Digital

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As retailers try to determine how to welcome customers back in person while expanding digital efforts that accelerated last year, NetElixir CEO and founder Udayan Bose weighed in on what to expect from commerce and why retailers should invest aggressively in online channels.

6 Touchless Payments Apps for Small Businesses

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The latest wave of touchless payment solutions are designed for small merchants dealing with the fallout from the pandemic. Contactless payments went from being “nice to have” to a being an essential service for retailers in 2020, as consumers around the world discovered that they really didn’t want to touch cash or POS hardware while they were making purchases at local stores.