News and Analysis
Opterus Puts the ‘Opps’ in Franchise Operations
If you are a pet owner who resides in California, your pet’s needs will differ to some degree compared to those of a pet owner in the Northeast. For example, the fundamental level of care can change based on local weather differences, explained Gary Stonell, SVP Sales & Operations at Opterus, a SaaS-based company that […]
AtData Launches a New E-mail Marketing Tool
E-mail marketing is not dead. It’s on the upswing. A whopping 362 billion (yes, billion) e-mails are expected to be sent EVERY DAY in 2024. But how do brands ensure the health of their e-mail marketing campaigns and ensure that their budgets are going toward those people not likely to simply dump your precious message […]
MULO Grows Up
What the heck is MULO anyway? MULO refers to multi-location businesses. They could be run by a corporate entity or franchises. MULO brands may be retailers, restaurants, health and wellness entities, personal services (like tutoring, tax prep, ear piercing, hair styling, or even podcasting) or even entertainment centers like those offering pickleball, golf, and baseball. […]
Commentary
Customer Loyalty: How to Build Lasting Relationships with Online Shoppers
In their hurry to attract new shoppers, online businesses easily lose sight of the importance of keeping existing customers satisfied. And while you do certainly need to expand to grow, nurturing customer loyalty can be more affordable and effective in numerous ways.
5 Reasons Direct-to-Consumer Marketers Should Invest in CTV and OTT
There’s never been a better time to make the move to CTV/OTT. Regardless of the path you choose, as audiences increasingly turn their attention to streaming media, DTC brands can’t afford to get left behind. Allocating some budget for CTV/OTT in the coming year is a smart investment that will put your brand ahead of the competition and in front of active, engaged audiences.
3 Cutting-Edge Trends in Digital Advertising
Many firms claim to propose an ad model that no other company can replicate, but trends are emerging among the “next-generation” advertising technologies. Three of those trends include context becoming a layer of all advertising, real-time updates to messaging, and interactivity driving engagement.
Latest Posts
The Influence of Local Guides on Google Reviews: Part 2
Figuring out what type of Local Guides are leaving reviews, and what kind of reviews they are leaving, matters for a few reasons. First, Local Guides are responsible for writing more reviews of local businesses than any other group on the internet. Second, Local Guides write reviews under circumstances that make them different from ordinary consumers: They are self-selected volunteers who get rewarded, albeit in a non-monetary fashion, for their contributions. Fairly or not, they are often thought of as biased and their contributions as less valuable, merely “written for points.” Third, the true characteristics of Local Guides are not well known, because they have not yet been subject to this type of study.
Innovation Brief: Spotify, Chipotle & TikTok
Street Fight’s Innovation Brief series aggregates and analyzes happenings from across the technology and media spheres. This week, we look at Spotify’s acquisition, Chipotle’s digital-only location, and TikTok’s viral food play.
New Hires: Mediaocean, Acceleration Partners, and More
This new biweekly Street Fight roundup will feature new hires in the spaces Street Fight covers: adtech, martech, e-commerce, localized marketing, location intelligence, and more. This week’s companies include Mediaocean, Acceleration Partners, Aisle Rocket, Ordergroove, and AdAdapted.
Roundup: 2022 Predictions on CTV/OTT and Adtech
Each month, Street Fight sources expert insights from the businesses in our ecosystem on our theme. This month’s theme is 2022 predictions, and our experts share their takes on B2B streaming advertising, capitalizing on first-party data, ad automation, and digital video content.
What I Learned from 50 Examples of the New Local SERP
After conducting more than 50 “local intent” searches, I’ve found that not all of them return the new “mega map,” nor is the new layout as consistent as it at first appeared it would be. The range of searches I tried includes generic keyword searches for brick-and-mortar stores, such as the example above, as well as searches for local service providers, chain stores, products, and more. I tried covering a broad base of searches covering a range of categories. I made sure all of my searches would be interpreted as local by appending “san francisco” to each query.
Ericsson Emodo Launches Creative Lab Focused on AR Experiences
With buzz around the metaverse reaching a fever pitch, and industry observers touting the “multitrillion-dollar potential” for early adopters, Emodo is positioning itself as a leader in the space. Emodo Creative Lab will focus on creating targeted AR experiences for advertisers, beginning with Resolution Media and The Broadway League.
Catch-(20)22: Where Do Mobile Apps Go from Here?
The privacy solution is sitting right in front of marketers’ faces. Shifting data analysis onto the mobile device of each user is the path out of this impossible situation. Not only does it solve the privacy issue, it also makes it possible to enrich previously available data with much richer datasets, some of which are available immediately upon download.
6 Fulfillment Services for Personalizing E-Commerce Orders
Packages full of bubble wrap and styrofoam peanuts just aren’t cutting it anymore. Instead, more retailers are using e-commerce fulfillment services to create branded experiences, replete with everything from personalized tissue paper to custom selected product samples. Whether the purchase takes place online or in person, industry players are realizing that presentation is a critical component of the complete brand experience.
Superior Customer Experience is the Gift that Keeps on Giving All Year Long
All brands and retailers are competing against each other for sales this holiday season, and the surge in e-commerce has favored big retailers like Amazon, Walmart, and Target thanks to accessibility, convenience, and marketing dollars. Local businesses, which previously thrived on outpacing big brands with superior in-person customer service, are now being pushed to adapt to the new consumer, one who spends less time browsing a retail location and more time scrolling online.
LBMA: Alexa Arrives in NYC Christmas Window Displays
In this episode of Location Weekly, the Location-Based Marketing Association covers Skyhook signing a partnership with Sigfox, Asda partnering with GoodMaps to help the visually impaired navigate stores, Girls trying coding inside Doja Cat’s new music video, and Alexa in a Pear Tree — Alexa arrives in NYC Christmas window displays.
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