News and Analysis
Holidays 2024 Installment 4: Megan Hastings Predicts the Spending Future
Megan Hastings is Head of Customer Insight Strategy at Quantum Metric. The company specializes in analyzing the customer journey. And, as we know, that journey includes lots of retail visits for holiday gifting this time of year! And, according to Hastings, lots of visits to that mobile screen! Here’s the latest in our Holiday Predictions […]
A View From the Stage: 10 Takeaways from StreetFight LIVE
I had the pleasure of chairing the re-boot of StreetFight LIVE, the first gathering of its kind since 2018. StreetFight Live events are back! And, as one of our panels reinforced, people today are looking for inspiring, fun, and memorable experiences that engage them and keep them coming back. More than 30 professionals — across […]
Holidays 2024 Installment 3: Mike Debnar Predicts the Spending Future
As we continue with our Holiday 2024 trends and forecast countdown, we asked Mike Debnar what stars will be shining bright this season. Debnar is the VP Retail Executive Advisor at Medallia. He focuses on creating innovative customer experience programs for brands utilizing his extensive background in CRM and CX. Mike holds a degree in management information […]
Commentary
Location-Based Marketing Association: Kalibrate Partners with Near on Location Intelligence
In this episode of Location Weekly, the Location-Based Marketing Association covers Best Buy teaming up with Pokemon Go, Taiwan’s FamilyMart launching a convenience store on wheels, Baidu getting China’s first autonomous robotaxi license, and Kalibrate partnering with Near on location intelligence.
TikTok Jumps into Local Events
For multi-location marketers, TikTok’s foray into events, and its increasing role as a destination for local discovery, portend that the platform is joining Facebook and other forums as a key place to connect online with local shoppers. TikTok can’t be ignored as an online-to-offline marketing channel.
Social Apps Are Creating a New UX for Local
Young consumers are increasingly discovering local shops and restaurants on TikTok and Instagram, not Google or Yelp. An appetite for immersive visual experiences is behind the trend.
Latest Posts
Consumers Are Worried About Marketers Using Generative AI — Here’s Why
According to a newly-released report from the customer experience firm DISQO, 34% of consumers don’t think AI-generated content tools should be used in marketing, and 60% trust AI-generated content less than human-generated content.
How Much Autonomy Should Multi-Location Brands Give Their Locations?
Here are five ways to involve your field team in decision-making and encourage creative thinking throughout your multi-location operation — whether you have 10 or 10,000 locations.
How Apple’s Latest Moves Are Shaping iOS Marketing
Josh Wetzel, CRO of customer engagement company OneSignal, checked in with Street Fight to weigh in on Apple’s latest changes and their ramifications for marketers.
CallTrackingMetrics CEO Welcomes Replacing Humans for the Boring Tasks
Todd Fisher is co-founder and CEO of CallTrackingMetrics, launched in 2009. If your business has a “high-touch” product or service that requires a phone call, it could probably benefit from using CallTrackingMetrics, which started out providing attribution for online ads but now does much more.
Can AR Elevate Multi-Location Marketing?
Augmented reality continues to be an early-adopter technology in terms of brand marketing. It has the unique ability to demonstrate products in their full 3D glory, which has proven effective in categories from furniture to footwear and cosmetics to cars. Many of these categories align with multi-location brands.
Contextual and Native Come Together to Help Advertisers Win the Open Web
Both contextual and native take a natural and intuitive approach, rather than a disruptive and distracting one. If a seamless experience is the goal, context may even be a more appropriate mode for targeting native campaigns than third-party cookie targeting ever was.
AI-Powered Digital Advertising is Exciting, But Is It New?
While the integration of generative AI into virtually every modern marketing and advertising platform is exciting, it’s not exactly surprising. Despite the hype surrounding AI and its influence on the digital advertising industry at large, AI has been used in adtech for years.
CEO Adam Golomb on How Restaurant Chain Primanti Bros Is Evolving
Primanti Bros. has 41 locations across Pennsylvania, West Virginia, Ohio, and Maryland, with three more to open by year’s end. CEO Adam Golomb and his team are deep in planning for summer events to commemorate the 90th anniversary of Primanti Bros.
Reveal Mobile Launches Solution to Offer Authoritative In-Flight Campaign Insights
Reveal Mobile is launching an OOH measurement solution for mid-market brands today, designed to let marketers know how their OOH campaigns are performing while their campaigns are still running — a major improvement with the potential to radically impact the performance of outdoor campaigns.
ChatGPT Will Shake Up Marketing. That’s Good
Now that ChatGPT has entered the conversation, so to speak, and AI chatbot tools are about to shake up content marketing. But don’t panic — that’s a good thing.
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