News and Analysis

Street Fight Daily: How Much Ad Viewability Matters, IAB Eases In-App Measurement

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Placed Study Outlines Viewability’s Impact on Store Visitation… IAB Releases Tool to Ease In-App Ad Measurement… Snap Is Testing Commerce with Discover Publishers…

SMB Index: In a Bad Month for Public Equity Markets, Local Isn’t Spared

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March saw big declines in the public equity markets. The SCP SMB Index was the least impacted, retreating 4.1% compared to all other major indices, which declined more than 5% during the month.

Street Fight Daily: Facebook Scandal’s Impact on Local, Retailers Hesitate on Amazon Ads

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Facebook Apocalypse? What to Monitor… SMB Index: In a Bad Month for Public Equity Markets, Local Isn’t Spared… Some Retailers Averse to Advertising on Amazon…

Commentary

Aligning Creative and Location to Make Better Mobile Ads

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The ability to break creative down to where the consumer is interacting with location is already emerging as the next big trend for mobile marketing. Hand selecting where you want your creative to reach your customer makes a lot of sense — and the more you make it common practice, the more successful your mobile marketing efforts will be…

Why Online Marketers Are Rethinking Their Yelp Strategy

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Merchants have historically been wary of Yelp reviews — and for good reason. Yelpers have tended to be snarky and more focused on humor than accuracy. But there are changes coming at the end of 2012 that are likely to make many marketing pros reevaluate their relationship to the user-generated reviews site…

The Long Tail of Local Search

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Far from invisible tools that merely get you to the store or service you want, local search products actually tell a story about the needs local search companies think they are trying to fulfill, demonstrating in some cases a stark contrast between the actual habits of the local consumer and the assumptions of local apps and websites…

Latest Posts

5 Tools Merchants Can Use to Serve Targeted Promotional Offers on Twitter

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Small business owners know that Twitter can be a useful tool for marketing, but many are unsure of where to begin when it comes to serving up paid promotional offers on the popular social channel. With its own unique language and tools, Twitter is a foreign land to many SMBs. For marketers who take the risk, however, the rewards can be great. A number of hyperlocal vendors are stepping in with platforms that bridge the gap for SMBs looking for more strategic ways to target consumers on Twitter…

As Google Updates Places, Could Some Merchants Find Their Listings Deleted?

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Local SEO consultants and service providers offer businesses the peace of mind that comes with knowing someone is watching the forums and industry news in order to act on policy changes and new developments quickly. Given the complexity of local SEO and the fast pace of change, it’s unreasonable to place the onus for listing management solely on the small business owner…

Case Study: Restaurant Chain Uses Loyalty Data to Improve Customer Experience

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If sales of a particular menu item seem slow this month, then Lucas Clarke is curious to know why that is. The director of marketing at MAD Greens, a Colorado-based chain of restaurants that specializes in seasonal salads and sandwiches, Clarke uses the data from his company’s card-linked mobile loyalty program to learn about sales trends in real-time…

Street Fight Daily: Square Partners With Whole Foods, Bitcoin Enters the Store

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology.Square Lands Payments Deal With Whole Foods (Wall Street Journal)… Revel Systems Adds Native Bitcoin Transactions To Its POS Offering (TechCrunch)… Groupon Shares Drop as Executive Plans Departure (Chicago Tribune)…

How Online Reviews and Product Information Are Fundamentally Changing Local Marketing

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In a new book, “Absolute Value: What Really Influences Customers in the Age of (Nearly) Perfect Information.” Stanford professor Itamar Simonson and co-author Emanuel Rosen take a look at the impact that access to perfect information has on the way consumers make purchase decisions. The big finding is that more and more, the value of brand, and the type of awareness marketing aimed at keeping the brand top of mind, is quickly eroding…

6 Strategies for SMBs Using Data Visualization Tools

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Data digital flowHyperlocal marketing platforms are producing mountains of data for small business owners, but many local merchants aren’t quite sure of what to do with all the information they collect. Here are six strategies for local merchants who are thinking about using data visualization tools for the first time…

Street Fight Daily: Groupon Embraces Self-Serve, PlaceIQ Raises $15M More

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology.Now You Can Finally Launch a Groupon Deal Without Ever Talking to a Human (Recode)…Datalogix Buys Shopper-Marketing Firm Spire to Extend Data and Market Reach (AdAge)…What Does the Yahoo-Yelp Partnership Mean for Foursquare? (Fortune)…

With New API, Delivery.com Connects Content and Commerce

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Delivery.com, a New York-based online ordering site, has released a new framework, or API, through which developers can allow users to order from the firm’s network of restaurants — all without leaving the confines of a website, mobile app, gaming system or Google Glass. The API helps to automate the work of a business development team, allowing the company to bring the type of integrations already available on Yelp to the cornucopia of smaller, locally-focused properties…

Are Digital Agencies a Bad Idea for Media?

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I’ve gotten a number of calls and emails lately that leave me wondering whether local media’s rush to create freestanding digital agencies is a lemming jump. With big companies like LIN Media, Gannett, Yellow Media, GateHouse, The Dallas Morning News and dozens of others entering the space, it couldn’t possibly be a bad idea. Or could it?

Apple’s Next Trick: Making the Retail POS Disappear

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The idea is to enable shoppers to conduct roving transactions throughout retail stores by scanning items with their iPhones, paying on the spot via iTunes then going on their way. No checkout aisles, no gum-snapping shopgirl, no 15 items or less. It creates a world where the mobile device is the POS…