News and Analysis

Big Brands, Local Perspectives: Tommy Bahama

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CEO of Tommy Bahama Doug Wood cites systems that don’t talk to or easily integrate with one another as his company’s biggest technological challenge right now. The company, like many multi-store retailers, is investing in and focusing on tying its brick-and-mortar and online businesses together.

Street Fight Daily: Tommy Bahama’s CEO Talks Local Tech, Consumers Warm to Voice

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Big Brands, Local Perspectives: Tommy Bahama… Report: Consumers Warm to Voice, Demand More Integrated Experiences… Why Tech Firms Get Most of the Money From Programmatic Buys…

How Mall of America Is Innovating With Local Tech and Talking Robots

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Street Fight recently caught up with Sarah Townes, Mall of America’s marketing VP, to discuss the evolution of physical retail, where she’s placing her tech bets, and how location fits into the mix.

Commentary

Where Do Business Listings Come From?

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At some point in the future, local data must become purely digital, because the phone book will not be around forever. But until a critical mass of U.S. businesses understands the rationale for managing online data, this fundamental problem will continue. We need the concerted effort of all local search players to educate the local business community and advocate for the transition to digital data…

Data That Thinks ‘Big,’ But Acts Local

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Local media is increasingly colliding with the emerging super-sector known as “Big Data.” This will define the “mobile+local” promise we keep hearing about — that location targeted ads will boost relevance, performance and thus monetiztion. But one thing often missing from the discussion is what the heck we mean by “location targeted?”

Can Mobile Technology Fix What’s Broken in Loyalty Programs?

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New mobile and in-store technology allows merchants to utilize relatively low-cost devices, such as an iPhone or an iPad, to take advantage of data-driven programs that do more than simply count down the punches until a customer’s next free sandwich. Here are two ways in which mobile tech has improved loyalty programs for small merchants…

Latest Posts

#LDS14 As New Sensors Emerge, Risks and Rewards in Location Data

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The bulk of location data may come from smartphone’s today, but a new wave of sensors could open up a range of new possibilities for developers and businesses to interact with consumers a given place. During a panel at Street Fight’s Local Data Sumit in Denver Tuesday, speakers from Intel, Qualcomm, and KS Technologies discussed the way chip-level innovations are driving the local tech space, and how new sensors could open up a flood of consumer location data.

How Esri’s Amber Case Plans to Make Technology Invisible

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At the Street Fight Local Data Summit in Denver on Tuesday, Esri R&D Director Amber Case spoke about ‘calm technology’ and the future of location data. Case, who sold her startup Geoloqi to Esri in 2012, argued that mobile data should empower people and bring meaning to their lives by making interactions invisible…

Study: Only 13% of Small Businesses Invest in Reviews

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Small business owners are underestimating the importance of online reviews — negatively influencing their communication with customers as a result, according to a new survey conducted by local marketing provider Yodle. Only 13 percent of small business owners said they actively pursued online reviews from their customers…

Street Fight Daily: Google Courts Local Media, Billionaire Prince May Back Square

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology.Google Helping Local Publishers Surf The Programmatic Wave
 (Forbes)… Will this Billionaire Saudi Arabian Prince Back Jack Dorsey’s Square (Fox Business)… GoDaddy Will Take On Shopify With A Simpler E-Commerce Storefront Arriving This Spring (TechCrunch)…

As Seamless Nears IPO, Search and Commerce Continue on Collision Course

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Last week, the Wall Street Journal reported that GrubHub Seamless had made a confidential filing for an initial public offering. The move puts the food ordering giant on a collision course with Yelp and Google as the three firms look to wrangle local consumers who increasingly expect to search, compare and buy in a single keystroke…

5 Self-Serve Deals Platforms for SMBs

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Groupon has generated significant press thanks to the recent rollout of its self-serve Deal Builder, which local merchants can use to create limited-time promotions for themselves. However, the daily deals giant is hardly the only vendor offering this type of service to SMBs. For years, a number of hyperlocal vendors have been providing self-service solutions to SMBs…

Street Fight Daily: Location Analytics CEO Arrested, Mobile Commerce Heats Up

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology.Former Motionloft CEO Jon Mills Arrested By The FBI (TechCrunch)… Rapid Growth of Mobile Commerce Fuels Rash of Competing Solutions (Financial Times)… MasterCard Dives Deeper Into Mobile With In-app Payments, C-SAM Acquisition (GigaOm)…

Mobile App GoSpotCheck Helps Brands Track Effectiveness of In-Store Marketing

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In-store marketing is a big business for retailers, but traditionally brands have had no way of knowing the effectiveness of the strategy until the display is packed away, and the campaign is finished. Enter GoSpotCheck, a Denver-based startup that has developed a mobile app that helps retail companies collect and share inventory and sales information in real time, and check with the promotion they paid for is up and running.

LBMA Podcast: Mobile Mixed Founder Talks SMS Marketing

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Welcome to This Week in Location Based Marketing, a weekly video podcast from the Location Based Marketing Association. Top stories of the week include Sears offering curbside pickup; Virgin America’s new in-air social network; augmented reality on the bus; the Museum of Contemporary Art in Chicago’s interactive billboard; Localytics brings in $17M in funding; and Yahoo! partners with Yelp…

Street Fight Daily: Seamless Files for IPO, Norstrom’s Local Sales Slump

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology.GrubHub Seamless Joins the Tech IPO Crush (Wall Street Journal)… Sales at Nordstrom’s Department Stores Continue to Shrink (Wall Street Journal)… Are Companies Tracking us, or Merely “Observing” us? (Pando)…