News and Analysis

Survey: 72% of Shoppers Use Online Reviews to Judge Local Businesses

Share this:

A survey by Netsertive found that 72% percent of consumers use online reviews to evaluate local businesses and eight-in-10 always research big items online before making their purchases in-store.

Street Fight Daily: Instagram Creeps Into Payments, Reviews Shape Local Offline Purchases

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Instagram Quietly Launches Payments for Commerce… Augmented Reality Heading to 3 Billion Devices, $85 Billion in Revenue… Yelp’s Chad Richard on the ‘Decentralization’ of Reservations…

Retailers Use AI for In-Store Experimentation, Customer Service

Share this:

Brick-and-mortar retailers are looking for an edge in their fight against the e-commerce behemoths, and as the battle rages on, it’s looking like artificial intelligence might be the answer.

Commentary

Can Businesses Use Hyperlocal to Leverage Customers’ Politics?

Share this:

There has been significant coverage about the differences in Democrats and Republicans, but to date there hasn’t been any analysis on real world activities associated with political affiliation. From grocery stores to restaurants, from retailers to gas stations, voting Democrat or Republican plays a part in which establishments we step foot in and which ones we don’t…

A Quick Guide to SMB Success on Mobile

Share this:

Less than 5 percent of local businesses have a website optimized for mobile devices. In some cases, a company’s site isn’t even “findable” through searches on mobile devices. Worse, consumers, when they do find the local business’s website, can only see a desktop-specific version. Here are a few tips to help demystify mobile for business owners and help them get started right away…

How Mobile’s Demographic Shift Impacts Local

Share this:

It seems that young people in the 18-24 demographic spend, on average, more time on mobile devices today than they do watching television. It also appears that mobile usage is far ahead of “playing games and computer use for leisure.” What does this mean for the future of local search and local media? I would say it’s not unlike the lessons the Republican Party was forced to confront in the aftermath of its recent election defeat…

Latest Posts

Mobile Ad Revenues Growing Faster Than Previously Expected

Share this:

A new study from BIA/Kelsey finds that mobile advertising revenues may be picking up at a faster clip than previously thought. In the U.S. Local Media Forecast, the research firm projects that mobile ad spending in the U.S. will rise from $7.22 billion in 2013 to $25.47 billion in 2017, a 20% increase from what the company projected last year. Meanwhile, the share of mobile ad spending spent on locally-targeted ads continues to grow as well — albeit at slightly slower rate than previously expected…

Street Fight Daily: GoDaddy Moves Ahead With IPO, Mapquest Reboots

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyMapQuest Aims For Reboot With New Content, Partners, UI (SearchEngineLand)… Go Daddy Said to Pick Morgan Stanley and JPMorgan for I.P.O. (New York Times)… Yelp’s Deal With Yahoo Has Small Businesses Crying Foul (Wall Street Journal)…

Study: 80% of Mobile Searches Result in a Purchase

Share this:

Brand marketers have started to catch up with consumers on mobile, but small businesses still remain far behind — and it may be starting to affect their bottom line. A new study finds that consumers are increasingly turning to their mobile devices to search for local businesses when they are ready to buy, but the information they want is often inaccurate, incomplete, or non-existent.

Will Mobile Ad Tech Consolidate? Not Yet, Says Verve CEO

Share this:

There’s a debate, particularly within mobile advertising technology, over whether location is a feature or a sector unto itself. Street Fight recently caught up with Tom MacIsaac, chief executive at Verve Mobile, one of the earliest mobile-local advertising technologies to the market, to discuss the prospect of consolidation, the data quality problem in mobile, and what the endgame might be for location ad tech…

Street Fight Daily: Google Books Hotels, What’s Next for Square?

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyGoogle Checks In to the Hotel Business (Wall Street Journal)… A Sale or IPO or More Funding? Here’s What Might Be Next for Square (Recode)… Uber’s Threat Finally Hits as Postmates Surges to 10k Deliveries a Week (Pando)

Reconsidering Location for On-the-Go Consumers

Share this:

Out-of-home works because it is exactly what its name implies. That’s a powerful advantage. But with great power comes great responsibility. And in order to capitalize on this advantage, we need to re-think our approach. Once we start regarding out-of-home as a behavior (specifically, of consumers on-the-go) instead of just a set of location-specific screens, our success is almost guaranteed…

6 Strategies for Measuring the Impact of In-Store Messaging

Share this:

By 2016, mobile is expected to have a $327 billion influence on in-store sales, but many of the merchants who utilize these hyperlocal technologies are having difficulty determining the true ROI of their campaigns. Here are six strategies for businesses to measure the impact of their in-store messaging campaigns…

Closely Raises $3M to Turn Its Social Analytics App Into a Business

Share this:

Closely, the maker of Perch, a social analytics app for small businesses, has raised $3 million in a series A round of funding led by Grotech ventures. Amid a chaotic local marketing industry, the company has quietly built out a novel business model which draws on learnings from the consumer world to solve one of the most dire problems in the business technology industry: selling to small businesses…

Street Fight Daily: Yodle Plans IPO, Uber Tests Courier Service

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyOnline Advertising Company Yodle Planning IPO This Year (Wall Street Journal)… Uber Expands Into Courier Service With Manhattan-Only Pilot (Bloomberg Businessweek)… Facebook Wants to Turn 25 Million Small Businesses Into Advertisers (AdAge)…

GrubHub(s) vs. Uber(s) vs. Yelp(s): Making Sense of the Mayhem in Local Commerce

Share this:

Last week, ride-sharing service Lyft announced that it had closed a $250 million round of funding to compete with Uber in what will likely become a capital-intensive — and noisy — race around the world. But the battle over transportation is just one example of a wider push by tech companies to reinvent traditionally offline industries by developing lightweight marketplaces…