News and Analysis
#SFSNYC: Moving Beyond Basic Location-Based Advertising Without Getting Creepy
In regard to guidelines pertaining to the ethical use of location data, Mark Risis, head of global data partnerships at IBM Watson, offered the following maxim: “Don’t do creepy stuff.” Risis as well as panelists from Zocdoc and Waze addressed the topic of location-based marketing and ethics in a panel at Street Fight Summit Wednesday.
#SFSNYC: UPS, TripAdvisor, and HappyOrNot Break Down Divergent Approaches to Customer Feedback
Consumer feedback and brands have a complex and sometimes contentious relationship. Three panelists from companies with starkly different relationships to both their customers and the customer feedback process provided their angles on the issue at Street Fight Summit in New York Wednesday.
#SFSNYC: Kevin Clark of Synup Talks Better Reputation Management and Listings Updates
What the public sees and hears about a company’s brand can make or break its overall success. That makes the services Synup offers relevant to many businesses, said Kevin Clark, vice president of sales for the company, at Street Fight Summit West in Brooklyn Wednesday.
Commentary
Overlaying Local: Do We Want Listings in Context?
Maponics is working on an initiative that includes overlays of demographics and what they call “lifestyle data” on top of maps. The idea is to create a value-added component to traditional maps that may help to bring primary mapping information into a meaningful context for users…
Why Local Online Publishers Should Also Be Designing Merchants’ Sites
One of the most sustainable sources of income for local digital publishers ought to be web design and hosting for their local customers. Web design and hosting has counted for 20% of my company’s total annual revenue for the last five years. It’s a natural fit for publishers in so many ways, and yet I see very few who offer it. They’re missing out big time…
Defining the Local Coefficient: A Conversation with Yelp
A growing chunk of physical purchases are influenced online. And the path to purchase increasingly weaves between different screens. But for conversions, it’s all about offline. The question is how long this will remain to be the case. Out of sheer curiosity, Yelp VP Mike Ghaffary ventured to quantify this…
Latest Posts
Watch Out Yelp and Foursquare — Facebook Starts Flexing Its Local Muscles Again
During a presentation at Internet Week in New York on Thursday, Justin Moore, an engineering manager at Facebook, offered a full-throated pitch for the company’s local data initiatives. Moore, a former Foursquare engineer who joined Facebook in early 2012, says a team in the company’s New York office has spent the past two years turning the 32 billion pieces of location-tagged content, which have been created on the social network, into a sprawling database of places that spans the globe…
Openings and New Hires at Telmetrics, OPA, Square, and Pro.com
Every two weeks, Search Influence’s Kelly Benish — who knows practically everyone in hyperlocal — covers some of the latest job changes taking place in this dynamic industry. In this week’s edition, new hires and jobs at PayPal, Signpost, Search Influence, Angie’s List, LiveIntent, hibu and more …
LBMA Podcast: Indoor Location Tech at Waitrose, Motorola’s New MPact
Top stories of the week include the British Navy & quantum positioning; Freedom Telecare’s PunchPrompt; the Gap’s #summerloves campaign; Square’s shift in focus from Wallet to Order; SinglePoint & Drive Media Network; WhatsAppleBees, an anonymous social network for Applebees patrons; MonkeyParking App; and Starwood Hotels’ Google Glass App…
Street Fight Daily: Uber Eyes $12B Valuation, Facebook Adds Menus
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Uber Discusses Investment at $12 Billion Valuation (Wall Street Journal)… Facebook Lets Restaurants Post Menus to Their Pages (Mashable)… TripAdvisor Begins Using Its Own Restaurant Reservations Tool In Challenge to OpenTable and Yelp (Skift)…
Texas ‘Indie’ Pure Play Is Hog-Tying ‘Legacy’ Competitor
Tired of his four-hour commute between Dallas and San Angelo, Dallas Morning News ad salesman Joe Hyde applied to the San Angelo Standard-Times in 2009. He never heard back. Today, Hyde is the founder-publisher of San Angelo Live, an independent “pure play” that — in its eight months of existence — is already surpassing his Scripps competitor in key traffic metrics, and, since last month, operating in the black…
Consumers Are Using Cash Less — And That’s a Good Sign for Digital Marketers
A report by Javelin Research found that in-store cash sales in the U.S. dropped from $874 billion in 2012 to $788 million last year — a 10% decline. Over the next five years, the report projects that consumers will spend $100 billion less with cash, opting instead to pay using credit and debit cards as well as still-nascent mobile payment systems…
Street Fight Daily: Yelp Adds Video, Verizon Sells Mobile Ads
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Yelp Is Adding A New Video Feature To Its Reviews (BusinessInsider)… Verizon Looks to Target Its Mobile Subscribers With Ads (AdAge)… Google Plans Low-Cost, High Quality Wi-Fi Networks For Small- And Medium-Sized Businesses (TechCrunch)…
Conference Notebook: Mobile Commerce Without the Wallet
During a conversation at the M1 Summit in New York Tuesday, American Express’s CEO Kenneth Chenault attributed the recent failure of some of the most-hyped mobile payments products to a lack of focus and an inability for these services to equal the established ease of the credit card. But he remained confident that a fundamental transformation in the payments industry was still underway…
Local Mobile Search in U.S. Still Outpacing Other Major Global Markets
We recently culled data from more than 13 million users of our mobile shopping platform in six countries. Not surprisingly, because of its high saturation of smartphone users, the U.S. market reports the highest percentage (60%) of all our search traffic from mobile devices. We expect that to increase as smartphone sales continue to grow…
Street Fight Daily: Investors Bet on Marketplaces, Direct Response Dominates
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Local Services Marketplace Thumbtack Raises $30 Million (TechCrunch)… Direct-Response Tactics Take Majority of US Marketers’ Budgets (AdAge)… Marketers Get On Board the Offline-to-Online Data Train (AdAge)…
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