News and Analysis
Franchise Growth in 2025: 5 Insights That Could Define Your Future
Franchise businesses represent the backbone of many local economies, contributing not only to the convenience and options we enjoy but also to significant employment growth across the country. In an economy shaped by rapid technological change, evolving consumer behavior, and rising operational costs, franchises are facing both tremendous opportunity and unprecedented complexity. At Cinch, our […]
Karla Jo Helms Preps MULO Brands for the Impact of Tariffs
Karla Jo Helms runs an agency — JOTO PR Disruptors — that describes itself as “the anti-PR agency.” What does that actually mean? They focus on facts and pragmatic guidance rather than just media hype. To that end, Helms advises brands that may be wondering how to best prepare for U.S. trade tariffs. What should […]
Uniting Marketing and Tech Teams to Unlock AI Success
The majority of marketing and tech teams have historically been siloed within organizations, with each focusing on their own goals and paths for execution. Now, as the adoption of AI to enhance customer experiences and drive greater results takes off, that separation is no longer sustainable. In fact, according to McKinsey, nearly 65% of marketers […]
Commentary
Geofencing: How to Leverage Location-based Ads
Geofencing is one of the most underutilized paid media strategies. Marketers in any vertical can use targeted location-based ads to serve personalized creative and messaging to the right audience, whether that user is on the other side of the globe or walking by the front door. What Is Geofencing? Geofencing is delivering digital ads based […]
BOOM: Pets are a Profitable Priority for MULO Brands
Consumers are spending on their “fur babies” these days in record numbers! Viewed as members of many families, dogs, cats, birds, guinea pigs, and even rabbits and snakes compel shoppers to take out their wallets to feed, tend to, and even dress their beloved animals. The market size for the the pets care segment was […]
Real Talk About Advertising ROI: Focusing on Fundamentals
Advertising isn’t an exact science: at best, advertisers might be able to establish cause and effect between a particular campaign and ROI, but the why of why a campaign succeeded or failed is often a mystery. Agencies and their clients will often have to move from quantitative analysis (each dollar spent translated to X amount […]
Latest Posts
Yelp Report Measures Consumer Interest in Regional Brands
Cava, Scooter’s Coffee, LongHorn Steakhouse, The Habit Burger Grill, and Wawa are all regional retail brands that have higher consumer interest in some parts of the country than in others. And they’re gaining traction in those markets. According to the first-ever Yelp Fastest Growing Brands report, these “challenger” brands, while not industry leaders, are disrupting […]
AI and the Drive-Thru
The drive-thru was an innovation when it first appeared in 1921 at a place called The Pig Stand. Fast-forward to 1947, when the two-way speaker box debuted at In-N Out Burger. Car culture has always been popular in the U.S., and the pandemic accelerated the desire for consumers to stay in their cars while picking […]
Peak-a-Boo: Retail Apps See You
Do branded apps usage peak, after holidays, tentpole events, or other special occasions, for you? Airship, which helps brands optimize their mobile app experiences for customers, released research this month that shows the struggle is real for retailers trying to capture and sustain long-term value from app downloads during “peak” times of the year. Airship […]
This Brand Isn’t Snoozing on Earth Day
Snooze A.M. Eatery is a Colorado-based breakfast brand with 71 locations. Founded in 2006, they have long been committed to sustainable practices and community involvement. This year, they will continue their traditions around Earth Day (April 22nd) but reinforce their belief that every day should be an earth-friendly moment. Although many brands view sustainability as […]
BUST: When 99 Cents Goes to Zero
Making change takes on a whole new meaning, as 99 Cents Only stores, a MULO (multi-location) business with close to 400 stores in four Southwestern states, will close down all its locations and liquidate its inventory. The brand, founded in 1982, was known for pricing all its goods at under $1, a novelty at the […]
Why the Annual Planning Process is Behind Before it Starts
From advancements in campaign measurement to performance and optimization, the digital advertising industry has consolidated decades worth of transformation to a matter of years. And while the pace of advertising investments has shifted and performance data becomes available more regularly across channels, the annual planning process for all media expenditures has remained, well, annual. In […]
Free Food
As sophisticated as marketing and technology have become among MULO (multi-location) brands, one thing remains true and timeless: People love free stuff — especially free food … stuff to eat. That has been evidenced over the past months by the number of fast-casual restaurants that have incorporated “sampling” into their marketing and customer acquisition strategies. […]
The Rise of Ad-Supported Streaming: Insights from LG Ad Solutions
With the growth of streaming services, consumers are making their preferences clear: they want their content free and supported by ads. The third wave of LG Ad Solutions’ annual study, titled “The Big Shift: Wave III,” sheds light on the evolving habits and preferences of Connected TV (CTV) users. With data collected from over 1,100 […]
MULO Brands Launch Their Own Media
You’ve most likely heard of Netflix, CNBC, and Sirius. Now, welcome to the Walmart network! MULO (multi-location) retailers are entering the broadcast and digital content arena with the launch and ongoing production of their own retail media channels. A retail media network is “a retailer-owned advertising service that allows marketers to purchase advertising space across […]
The New $20/Hour Minimum Wage in CA (and How MULO Brands are Coping)
As if fast-casual restaurants didn’t have enough labor challenges lately, the latest sting for them is the boost to $20/hour as the minimum wage in California. These MULO (multi-location) brands have had to deal with the pandemic, supply chain and labor shortages, lack of brand loyalty, food safety and health, the impact of technology on […]
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