News and Analysis

Google Revises Policy Asking Users for Permission to Listen to Their Assistant Recordings

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The fact that this was an open practice that at least some consumers simply did not understand they were either opting into or automatically participating in points to calls for greater transparency and regulation. Google says it “fell short” of its “high standards” on the issue, but legislation like Europe’s GDPR, CCPA, and legislation in some 10 other US states indicates those standards may be imposed on tech companies by government agencies going forward.

5 Privacy-Focused Mapping Solutions

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Mainstream navigation apps like Google Maps and Waze seem to dominate the marketplace, but consumers who are interested in maintaining as much online privacy as possible have options to choose from, too.

Innovative mapping and navigation companies are launching new platforms with user privacy in mind. Framing themselves as the “private” alternative to general use navigation apps, these platforms collect minimal personal data from users and often work without tracking user locations.

Here are five examples of privacy-focused mapping platforms.

California’s Gig Economy Bill Becomes Law

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The landmark California gig economy bill that may force companies such as Uber, Lyft, and DoorDash that employ thousands of drivers as independent contractors to hire those people as employees became law today. Democratic Governor Gavin Newsom signed the bill.

If the bill does ultimately affect Uber, Lyft, DoorDash, and other companies in the so-called gig economy thriving on venture capital for the last decade, it will severely disrupt their business models, which rely on cheap labor. 

Commentary

Get Ready for The New SMB Software Market

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The SMB market is less homogenous than the consumer market, which makes it difficult to reach and serve the majority of customers with a single software product. Luckily for SMB, that won’t always be the case. Now is the time to get ready for a new SMB software market that will experience more growth than enterprise or consumer.

Charting Google’s Shifting Priorities in the New Local Search Survey

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For many years, Physical Address in City of Search was the most important ranking factor, but it has now been overtaken by Proximity of Address to the Point of Search (Searcher-Business Distance). As such, the canonical local search use case has become a mobile user searching for a business nearby his or her current location.

The Current State of Google Maps — Fake News, Fake Reviews

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“It’s incredible to me that given all of Google’s focus on new local products that they are still getting some of the basics wrong,” Mike Blumenthal tells David Mihm. “People who rely on Google more and more to find local businesses need to know that the fundamental metric of the business quality, reviews, is fair and well policed.”

Latest Posts

Street Fight Daily: Uber Closes $3.5 Billion Round, Mary Meeker’s 2016 ‘Internet Trends’

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Uber Turns to Saudi Arabia for $3.5 Billion Cash Infusion… 7 Key Data Points from Mary Meeker’s 2016 Internet Trends Report… Facebook Says Its New Tech Can Understand Text With ‘Near-Human’ Accuracy…

FiveStars Digs Deeper Into Customer Data to Get Beyond ‘Loyalty’

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FiveStars co-founder and CEO Victor Ho, who will be a speaker at Street Fight Summit West next week, caught up with us recently to talk about the efficiency of retention marketing, the shift from daily deals to digital loyalty programs, and what analyzing the trove of SMB consumer data can potentially yield.

7 Automated Customer Service Solutions for Merchants

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Savvy business owners are looking for ways they can use hyperlocal technology to manage the increasing number of customer requests, issues, and even complaints, without taking time away from the hundreds of other tasks they juggle on a daily basis. Here are seven examples of platforms that can help businesses react nimbly and effectively.

Street Fight Daily: Instagram Apes Facebook’s Ad Biz, Uber’s Leasing Expansion

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Salesforce Buys Demandware for $2.8 Billion, Taking a Big Step Into E-Commerce… Instagram’s Ad Business Starting to Look More and More Like Facebook’s… Inside Uber’s Auto-Lease Machine, Where Almost Anyone Can Get a Car…

DoorDash CEO: Opportunity in Local Delivery Is ‘Vast’

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“The core thesis … is to build a new type of logistics company where we’re using software that makes a lot of decisions previously made by humans,” said DoorDash CEO Tony Xu, who will be a keynote speaker at Street Fight Summit West. We spoke with him about scoring funding in a cooling investment market and the future of delivery as the company’s primary service.

Sussing Out Google’s Master Plan in the Post-App Era

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Google’s counter-attack to the world of apps can be seen in several places. In fact most Google moves are to drive mobile behavior through its front door. This principle underpinned nearly every announcement at Google I/O.

Sponsored Post: Infographic—How SMBs Need to Do Local Marketing

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There is no better way for a local business to get its digital marketing in place than through a full understanding of key tools; by linking up with a digital agency; and focusing efforts on one channel that delivers powerful results. For the past four weeks in this space, LocalVox has delivered those insights and hands-on tactics, plus resources to provide SMBs a clear path to getting started and succeeding…

Street Fight Daily: Apple Working on Major Siri Update, Facebook to Boost Branded Content

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Apple is Working on an AI System that Tops Google’s and Everyone Else’s… Facebook Set to Foster Popularity of Branded Content… The Facebook Papers Part 4: What’s a Publisher to Do?…

Street Culture: Glympse Builds an Open Community to Empower Staff

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The company has relied heavily on employees to be efficient outside of their comfort zones. Co-founder and CEO Bryan Trussel said that he hopes Glympse is a fun and challenging place to work, and he believes empowering employees is one way to make sure that happens.

5 On-Demand Platforms for Lawn Care

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Hyperlocal technology providers believe they can be the conduit to connect homeowners with landscaping professionals, and they’re using the same on-demand model as startups like Uber, Handy, and Instacart to make it happen. Here are five examples.